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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 13, 2025
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292
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 109

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M
MyntraCustomer
Aug 6, 2021
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Failed payment but amount got debited from my account. No response to calling helpline (infinite wait ); No response to 4 emails that I sent.

ISSUE:
Hi All,

The amount of Rs 1034 got debited twice from Citibank account (photo 1 below) and PAYTM account (photo 2 below) but order did not get processed. Kindly return the Rs 2068 back to me. Citibank refund still not happened.
AJIO customer support has been notified about the posted complaint.
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    A
    Anuja Agrawal
    Aug 6, 2021
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    Address: Haridwar
    Website: Ajio

    I received a damaged product. I placed a return request but the delivery agent refused to take the product and ask me to place a new request with valid reason. They said that the ajio center did not updated us. So we can not take you product. Please will you update them.
    I tried so many time or call customer care but no one received it.
    AJIO customer support has been notified about the posted complaint.
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      S
      Supriya Kolachala
      Aug 6, 2021
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      Website: www.ajio.com

      I have paid amount for order but it's not showing in my orders . Give back my money
      AJIO customer support has been notified about the posted complaint.
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        R
        Rakes Sarmagf
        Aug 6, 2021
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        Address: Mumbai

        Contact near branch number [protected]
        AJIO customer support has been notified about the posted complaint.
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          A
          Ashakurian
          Aug 6, 2021
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          I have ordered through ajio my payment is done but not order is placed.I want my money back if not I will go for legal procedure.your customer service is worse not even working
          AJIO customer support has been notified about the posted complaint.
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            M
            Mick123
            Aug 6, 2021
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            COM[protected]
            This is the complaint number for Ajio.
            No response for it since a month
            AJIO customer support has been notified about the posted complaint.
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              B
              bojan98
              Aug 6, 2021
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              Address: 2/109 Vinayager kovil street , makkinampatti,pollachi 642003, coimbatore

              Ajio — Transition issue
              B
              bojan98
              Aug 6, 2021Aug 6, 2021
              Mark as Resolved

              Hi
              I'm bojan
              Amount was debited from my account but my order is not placed
              i attached the transition details pic
              its totally 2113.02 was debited in my account
              its been 12 hours, i checked more times but still the order is not placed
              i tried to contact ajio customer care
              i didn't get proper response from them till now
              I'm wishing to get my amount back so please do the needful

              i wish to get refund of my money as soon as possible

              i did the transition at yesterday nearly of 6.05 o clock in the evening

              please process this complaint and give some response

              my account name - Bojan
              my mobile num-[protected]
              [protected]@gmail.com
              AJIO customer support has been notified about the posted complaint.
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                B
                bojan98
                Aug 6, 2021
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                Transition issue

                Address: 2/109 vinayager kovil street , makkinampatti,pollachi Mobile num - 8012136757

                Hi
                I'm bojan
                Amount was debited from my account but my order is not placed
                i attached the transition details pic
                its totally 2113.02 was debited in my account
                its been 12 hours, i checked more times but still the order is not placed
                i tried to contact ajio customer care
                i didn't get proper response from them till now
                I'm wishing to get my amount back so please do the needful
                br...
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                S
                Sushmaa D
                Aug 6, 2021
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                This morning I placed order from ajio worth 1244.50 through gpay and amount has been debited from my account but there's no order placed and gpay status says that "transaction has been settled".And also, I tried contacting ajio customer care but there's no reply for my mail or call. This is insane ajio. How can you be so careless, playing with people's money???? I want my money back at the earliest.
                AJIO customer support has been notified about the posted complaint.
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                  K
                  Kolachala Supriya
                  Aug 6, 2021
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                  I have paid money for order . But order not confirmed
                  AJIO customer support has been notified about the posted complaint.
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                    I
                    Inchara mk
                    Aug 6, 2021
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                    Resolved

                    Address: Rv pg skb layout near leelavathi hospital Ramanuja road 19th cross Mysore

                    After our order, the payment was done rs 4098 through the google pay ...But the order is not confirmed through the app and havent even got any responses from mail or message ...we want the confirmation soon about our order, if placed or not or i want my money back ASAP..
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    AJIO customer support has been notified about the posted complaint.
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                      S
                      saurabh samotra
                      Aug 6, 2021
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                      Resolved

                      I tried order a product from ajio account([protected]) using my credit card ..eventually amount of Rs 4432.36 and 4319.10 got debited from my back account but order didn't placed as it says it went out of stock. I am curious about the amount deducted. Please solve my issue at the earliest.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      AJIO customer support has been notified about the posted complaint.
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                        V
                        Vani kishore
                        Aug 6, 2021
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                        I have ordered amount of Rs.2384.3 but it didn't get placed and the money got deducted from my bank account .
                        Refund me as soon as possible
                        AJIO customer support has been notified about the posted complaint.
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                          N
                          Nethra TN
                          Aug 6, 2021
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                          Address: Bangalore

                          I have submitted to return my money from wallet to bank account but they dint refund to my account I need my money urgently
                          AJIO customer support has been notified about the posted complaint.
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                            S
                            saurabh samotra
                            Aug 6, 2021
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                            Resolved

                            I tried order a product from ajio account([protected]) using my credit card ..eventually amount of Rs 4432.36 got debited from my back account but order didn't placed as it says it went out of stock. I am curious about the amount deducted. Please solve my issue at the earliest.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            AJIO customer support has been notified about the posted complaint.
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                              A
                              Ashkurian
                              Aug 6, 2021
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                              I have ordered in ajio through cash Karo.the payment done but order not placed.plese give my money back or place my order
                              AJIO customer support has been notified about the posted complaint.
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                                O
                                Online query
                                Aug 6, 2021
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                                I'm not sure if I can make it to the store and get some rest and feel better soon and that
                                AJIO customer support has been notified about the posted complaint.
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                                  A
                                  Akhilesh 0000005829
                                  Aug 6, 2021
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                                  Address: "Doctor House" Mirkome,Mandarthi, 219

                                  I tried order a product from ajio(ajio account [protected]) using my debit card ..eventually amount of Rs 2986 got debited from my back account but order didn't placed it says it went out of stock...but amount deducted. I got no refund yet or replies from your coustemer care services...I am furious and exhausted...how can you do this? Scamming around coustemers...I WANT MY MONEY BANK IN MY ACCOUNT... ASAP!
                                  AJIO customer support has been notified about the posted complaint.
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                                    Z
                                    ZeroDegrees
                                    Aug 5, 2021
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                                    I demanded refund for a retuned item from Ajio. It has been more than a month now, I have been mailing them on a daily basis. They are the least responsive, have shut off their live customer care helpline number and you get to talk to system generated voice that is not helpful at all. This website, despite being a subsidiary of a multinational company has third class customer service.

                                    Each time they generate a new complaint id and resolve the old one. Once a fortnight they reply to the mails telling the refund will happen but nothing is happening. I am not the only one facing this issue. Legal action must be taken against this kind of irresponsible behaviour from their part.
                                    AJIO customer support has been notified about the posted complaint.
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                                      N
                                      Nimmy Sethunath
                                      Aug 5, 2021
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                                      Website: Ajio

                                      I ordered for 4798.48 rupees and money deducted, order not confirmed, please check and refund soon
                                      AJIO customer support has been notified about the posted complaint.
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                                      Check the gpay amount deducted
                                      Reply
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