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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 109

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O
Online query
Aug 6, 2021
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I'm not sure if I can make it to the store and get some rest and feel better soon and that
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    A
    Akhilesh 0000005829
    Aug 6, 2021
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    Address: "Doctor House" Mirkome,Mandarthi, 219

    I tried order a product from ajio(ajio account [protected]) using my debit card ..eventually amount of Rs 2986 got debited from my back account but order didn't placed it says it went out of stock...but amount deducted. I got no refund yet or replies from your coustemer care services...I am furious and exhausted...how can you do this? Scamming around coustemers...I WANT MY MONEY BANK IN MY ACCOUNT... ASAP!
    AJIO customer support has been notified about the posted complaint.
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      Z
      ZeroDegrees
      Aug 5, 2021
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      I demanded refund for a retuned item from Ajio. It has been more than a month now, I have been mailing them on a daily basis. They are the least responsive, have shut off their live customer care helpline number and you get to talk to system generated voice that is not helpful at all. This website, despite being a subsidiary of a multinational company has third class customer service.

      Each time they generate a new complaint id and resolve the old one. Once a fortnight they reply to the mails telling the refund will happen but nothing is happening. I am not the only one facing this issue. Legal action must be taken against this kind of irresponsible behaviour from their part.
      AJIO customer support has been notified about the posted complaint.
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        N
        Nimmy Sethunath
        Aug 5, 2021
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        Website: Ajio

        I ordered for 4798.48 rupees and money deducted, order not confirmed, please check and refund soon
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        Check the gpay amount deducted

        Money deducted, order not confirmed - Comment #3872813 - Image #0
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          D
          Divya Vasudevan
          Aug 5, 2021
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          Resolved

          Today @4:45pm I ordered three kurtis and two leggings for ₹1929.42 ..I paid the amount via gpay...the amount debited from my account but order not placed..please resolve asap
          Aug 9, 2021
          Complaint marked as Resolved 
          I just tried customer care continuously..after a long wait they picked up and enquired them about refund status... .they said it will be refunded within 6-7 working days and told that they had initiated on the day the order was cancelled.. After fifteen minutes my money refunded to my account.
          AJIO customer support has been notified about the posted complaint.
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          Yesterday it shows no order placed in ajio app but today it shows item cancelled in customer care option..worst app I ever seen.
          Worst service and no response from customer care..
          I want my money back..
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            A
            Aishwaryass
            Aug 5, 2021
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            I ordered 3 kurtas and paid using gpay.
            Money got debited but I didn't receive Any order placement.
            The order was not placed.
            +2 photos
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              K
              Kavi N
              Aug 5, 2021
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              Address: 2/104, School street, sikkarayapuram

              I have ordered 4 dress from aijo through Google pay for rs.1151.55.
              Amount has been deducted but order hasn't placed.
              +1 photos
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                T
                This is what you
                Aug 5, 2021
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                6unn bhai ye to be a great day and night and night and night and night and
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                  S
                  sputnik_92
                  Aug 5, 2021
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                  I had placed an order for a product on AJIO on July 5. I tried to pay using Google pay but the payment failed but the money got debited.I checked my bank account as well. I tried checking their website on what to do but they said send an email. I sent two emails and there has been no response. I tried calling as well but their waiting time os too long or they aren't just picking up. I would like my money back as soon as possible or I would like to receive the order I had placed.
                  +1 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  I emailed them and I got the money back today
                  AJIO customer support has been notified about the posted complaint.
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                    M
                    Manisha Bhanderi
                    Aug 5, 2021
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                    Address: Bangalore
                    Website: www.ajio.com

                    I had ordered puma shoes n I got received only one n not returned than complain
                    +1 photos
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                      P
                      Paruk
                      Aug 5, 2021
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                      My money has been deducted but the order was not placed. I have been trying to call ajio and writing them mails since 6 days. I'm not getting reply from them.
                      AJIO customer support has been notified about the posted complaint.
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                        T
                        Time I see
                        Aug 5, 2021
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                        Or something I would be great if you want to be a great
                        AJIO customer support has been notified about the posted complaint.
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                        Missing product issues i had ordered puma shoes n I got received only one shoe n not returned

                        Call Support help +09339555291 toll-free ajio - Comment #3872616 - Image #0
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                          S
                          sunainaa
                          Aug 5, 2021
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                          Amount was deducted and order was not placed i got refund of 2 ordersand 1 is still pending
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                            G
                            Ganesh@1927
                            Aug 5, 2021
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                            I, have ordered an sliders an than i return them but till i have not received my payment back and in ajio app it was showing refund initiated on july 30 but till today i have not receive my payment i also try by calling ajio customer care but no response and i also try by emailing them but no response from email also
                            My order id is - FL[protected]
                            +1 photos
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                              D
                              durgashri.p
                              from Coimbatore, Tamil Nadu
                              Aug 5, 2021
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                              I ordered few items in Ajio app on 02 Aug 2021. Money of Rs.1, 191.31 is debited from account, but order is not placed in Ajio App. I mailed Ajio customer care, and sending follow up emails but no response since two days. Please refund my money back soon. I paid through UPI(Google Pay). Please find attached screenshot.
                              +1 photos
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                                P
                                Palak Gangwar
                                Aug 5, 2021
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                                Payment deducted order not placed.
                                +1 photos
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                                  J
                                  Janvee Rajput
                                  Aug 5, 2021
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                                  Address: Mohalla Islamnagar near noorani masjid noorpur

                                  I have ordered 2 tees in 1 order and 1 pyjamas in another order.
                                  Then i have returned the products.
                                  I received return pickup message for whole the product in one day.
                                  And i handed over my 2 tees and 1 pyjama to the delivery boy.
                                  But next day i am getting pickup message again for pyjama.
                                  And i tried to contact customer care but there is no hell response...either on email or call.
                                  The delivery boy to which i handed over my pyjama have to take only tees for return but he also took pyjama..and now i have nothing nor pyjama nor my refund back...such Hell experience with ajio customer care.
                                  AJIO customer support has been notified about the posted complaint.
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                                    Y
                                    yamini yadav
                                    Aug 5, 2021
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                                    EX[protected]: I asked for exchange.. And in exchange u delivered wrong product. My item was track pant and I was delivered kurta.

                                    EX[protected]: I order track pant and I was delivered with a top.

                                    FL[protected] : it is showing delivered on 5 th July. It was never delivered. And I am raising complaints since that time and my problem is still not resolved.

                                    I tried mailing you and calling you many times.. But no answer.

                                    You are leaving me with no option but to go to consumer court.
                                    AJIO customer support has been notified about the posted complaint.
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                                      R
                                      Right in the office today
                                      Aug 5, 2021
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                                      It is not a good fit for the position of a chance to get back to
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                                        A
                                        Ankit1233
                                        Aug 5, 2021
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                                        Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India - 560068

                                        Please return my product and refund my money because this is wrong product
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