Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
I ordered from Ajio app on Aug 3 2021, it debited money but i am not able to find order details in the app and not received any confirmation via sms or email...
Ajio is showing offers in the app but when we book for a product they are not delivering as per the offer.
They are cheating the customer by fake offers.
In my case i got notification in ajio app as ' buy 1 get 2 free offer ', then according to their offer i have booked a product but they haven't delivered the product as per the offer.
They are cheating the customer by showing wrong fake offers in their app.
AJIO customer support has been notified about the posted complaint.
My 2765 rs are deducted but order is not placed. this is so wrong. and pathetic customer service it's been 10 min I'm waiting for my call to be picked up.
AJIO customer support has been notified about the posted complaint.
Amount debited from my side but confirmation not received till now
I had ordered 4 items from Ajio on 2nd August 2021 at around 12 noon. The amount was debited from my account but confirmation has not been sent by Ajio. I haven't received any confirmation via email or as on the orders tab of my ajio account. I have tried emailing and calling the helpline center but I have received no response. Please do the needful immediately.
AJIO customer support has been notified about the posted complaint.
Tried placing another order worth Rs.946.
Amount got deducted but the order wasn't placed. Please refund the entire amount or place the order.
Had Rs 538.60 in ajio cash and 61 ajio points, after returning a defective product.
The entire amount got deducted along with an additional payment of 346.40 from UPI.
Please refund my money or place the order.
+3 photos
AJIO customer support has been notified about the posted complaint.
I have ordered something on ajio from UPI payment mode and money was debited from my account and order was not confirmed by ajio.how will I get my money back?
AJIO customer support has been notified about the posted complaint.
I tries to order a product and the amount was debited from my bank account by upi but my order doesnt proceeded
Address: faiz iqbal kerala karimpuzha 679513
Iam faiz iqbal of kerala 679513(po) i have tried to purchase a crocs product through ajio and in the payment option i have selected upi and i have entered my upi and ajio was told me to go to the upi app and do the paymen and i went and paid for my purchase ₹1097 in 03/08/2021 at 08:00pm and the amount was debited from my bank account but the product order have no details in the app after the payment i got into ajio app and the app restarted and there were no information on succesfull order or anything in orders there was onlly my previous order iam so disappointed in this situation i really want refund i have mailed to ajio and there was onlly an automated reply
AJIO customer support has been notified about the posted complaint.
Not taking the product back. Neither returning the money
Address: Banagalore, Karnataka
I had ordered a product from AJIO on 9th July 2021. Since there was size issue, I returned the product. But the company is neither taking back the product and not returning the money. They don't even reply to e-mails nor receive call. I belong from a lower middle class family. So i can't just waste 500/-. Kindly help me please. This company is really fraud. I am giving you the order details.
Order ID- #FL[protected]
Return ID- #RT40868735
If required, please contact me on [protected]
AJIO customer support has been notified about the posted complaint.
Money is debited but order not placed amount not credited back
Money has been debited thrice from my account on 1st August 2021. First I paid Rs.1324.98 through credit card, ajio showed transaction failed, but money was debited again I tried with gpay for Rs 1324.98 and 1345, again the transaction status was failed but money was debited.
Kindly credit back the funds to my account
+1 photos
AJIO customer support has been notified about the posted complaint.
Order Id- FL[protected] this order was cancelled from Ajio it was an prepaid order I'm trying to reach their customer service numbers but they won't pickup the calls i even waited for more than 30 mins for them to pick up but they didn't. They are also not reply to my email complaints i have tried mailing them several times but they are not return any of them.
I'm tired of this behaviour from Ajio i want my money back.
+1 photos
AJIO customer support has been notified about the posted complaint.
Money deducted but didn't get any order confirmation mail/sms
Address: 1st floor, Near bank of baroda road Channapatna
3/8/21 i ordered through UPI. Money is deducted from my bank account. But i didn't get any order confirmation mail or sms. Plz resolve this issue. Refund ASAP
+1 photos
AJIO customer support has been notified about the posted complaint.
Hi, Today I made payment in AJIO using Gpay for amout of Rs. 1236.43. The payment was successful from my end and even money was deducted from the account, but the order was not completed from AJIO side, it showed some error. After checking my orders, I couldn't find my order!
AJIO customer support has been notified about the posted complaint.
I ordered in ajio on[protected]. Order is not placed but my money got debited from my account.i sent mail to customer care but I didn't get any reply from them. Please resolve my issue
AJIO customer support has been notified about the posted complaint.