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AJIO Complaints & Reviews

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Updated: Dec 13, 2025
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AJIO reviews & complaints page 111

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D
DP Gamer
Aug 5, 2021
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Address: Manneguda NSR nagar colony near RTO office

Money not refund ed
AJIO customer support has been notified about the posted complaint.
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    Dendeny lava
    Aug 5, 2021
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    I have placed my order on 31/August/21 on a jio apps, the amount of order total is Rs 30611 & done my payment through UPI, money is debited, but not get any confirmation msg or email.and when check on the apps, my order didn’t show up on orders, and i wrote an email to customer care, 5 days has been past, but till now I didn’t get my money back

    And again, 5 August 2021, i placed my orders amout of Rs 17917 & done payment through Credit card, same problem happens again as money is debited but didn’t show any order on apps..!!!
    AJIO customer support has been notified about the posted complaint.
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      naga mahesh akkineni
      Aug 4, 2021
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      Hello today(4th august) i got my delivery order id- FL[protected] this order has 5 products in it as shown on the pakage but i did not received the 5 products i recieved only 4 . the missed item (Heathered Slim Fit Joggers with Insert Pockets
      ALTHEORY Heathered Slim Fit Joggers with Insert Pockets (black)) i did not recieved the product . i hope you resolve this issue.
      AJIO customer support has been notified about the posted complaint.
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        Radha buddy
        Aug 4, 2021
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        Address: No 10/13 manika vinayagar kovil street, ramapuram,Ambattur, Chennai
        Website: Ajio

        I requested a return pickup for the product the next day but got denied saying that the ean number didn't match. Even though the tags and the shipment bill was precise .
        I want my products to be returned and my refund to be initiated .
        AJIO customer support has been notified about the posted complaint.
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          Kangkana Das
          Aug 4, 2021
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          Disgusting experience
          I already returned my product yesterday to Ajio. But till now neither I got any picked up message nor my refund. It's still showing that they are unable to pick my order.. I have been trying the whole day to reach the customer care service but they are not responding. This is really very frustrating. My return id is RT42026388
          AJIO customer support has been notified about the posted complaint.
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            A
            Am_
            Aug 4, 2021
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            I bought women pointed laser cut flat shoes camel brown with Order ID - FL[protected]
            It was delivered on August 2nd . The size is larger than expected so I want to return the product.
            But I can't place a return. When I try to open return window it says : Order details for this order can not be loaded . Please try again later. I tried so many times
            I tried using the self care link shared, but it was of no help. Please make arrangements so that i can return this product to you. If I cannot return this product and receive a refund i have no other option than to refuse the orders which are already shipped. I am afraid that I will face similar problems with the new orders too.
            AJIO customer support has been notified about the posted complaint.
            Hi
            I want to return one order on ajio since days…due to some error i am unable to do so
            I made multiple complaints but still no resolution from the team
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              Bhawna Joshiya
              Aug 4, 2021
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              Placed an order and later on 15th and 16th of July Ajio canceled two items.
              They told me on call that i will receive refund by 28th july but no refund received.

              Order ID: FL[protected]

              I sent 5-6 emails for complaint
              They even replied by emailing that they will call back but nobody called back

              I raised complaint but no help.
              Pathetic experience

              Please help me get my refund
              Never going to purchase anything from there
              AJIO customer support has been notified about the posted complaint.
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                Bhawna Joshiya
                Aug 4, 2021
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                Address: Noida

                I placed an order and later on 15th and 16th of July Ajio canceled two items.
                They told me on call that i will receive refund by 28th july but no refund received.

                Order ID: FL[protected]

                I sent 5-6 emails for complaint
                They even replied by emailing that they will call back but nobody called back

                I raised complaint but no help.
                Pathetic experience

                Please help me get my refund
                Never going to purchase anything from there
                AJIO customer support has been notified about the posted complaint.
                Aug 04, 2021
                Updated by Bhawna Joshiya
                This is not resolved. Donot mark it as resolved
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                  R
                  revathi.____
                  Aug 4, 2021
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                  Address: AJIO

                  I have placed an order of ₹986.70 in ajio today through google play... The amount is deducted from my account but they are not confirming my order... It's showing that I have not ordered anything in my order history... It's my first time shopping on ajio and it has turned out really bad... I am very dissatisfied and worried about the money.. Please solve my problem either by confirming my order or by refunding
                  I am attaching the screenshots of my payment below
                  AJIO customer support has been notified about the posted complaint.
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                    Geetha Dhanabalan
                    Aug 4, 2021
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                    I have received my ordered product on 27th July 2021, I have initiated return on that, it's 2time unsuccessful.now it's on going to pick up but nobody picked-up still now.there is no return option visible in ajio app .pls take my request
                    AJIO customer support has been notified about the posted complaint.
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                      Lavanyavs
                      Aug 4, 2021
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                      Address: SMRA415 MOOLAYILKONAM PRASANTH NAGAR MEDICAL COLLEGE P O, Prasanth Nagar, Ulloor, Thiruvananthapuram,

                      I place an order on ajio app for ₹995 is made through sbi debit card . Amount deducted but order didn't confirm

                      Please please asap
                      AJIO customer support has been notified about the posted complaint.
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                        Deepanwitab
                        Aug 4, 2021
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                        Address: 217/10 Parui Kancha Road,, Senpally, Behala

                        Tried to place an order on 1st August, payment amount Rs. 4555/- debited from account but order somehow not placed.
                        E-mailed at customer care id but they haven't contacted or refunded till now.
                        AJIO customer support has been notified about the posted complaint.
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                          ann_123
                          Aug 4, 2021
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                          I ordered from Ajio app on Aug 4 2021, it debited money but i am not able to find order details in the app and not received any confirmation via sms or email.
                          AJIO customer support has been notified about the posted complaint.
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                            Ramneek779
                            Aug 4, 2021
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                            Resolved

                            Address: 3rd Floor, Kavarana Building, Lokmanya Tilak Rd, Dhobi Talao, Lohar Chawl, Kalbadevi, Mumbai.
                            Website: www.ajio.com

                            Order product on 30th June 2021 and they promised to deliver on 09 July but till now I haven't received the product.
                            I had sent a written complaint to [protected]@ajio.com and grievance.[protected]@ajio.com . They responded to my email that the product is returned back to the warehouse so for this case they have to refund my payment amount.

                            They said before 3rd August I will get my money back and today is the 4th August no email or response from them.

                            Order ID : FL[protected]
                            Ajio complaint id : COM[protected]
                            Aug 21, 2021
                            Complaint marked as Resolved 
                            I kept on sending them emails and tagging them on Twitter and they were not replying so I decided to comment on every post they make on social media about what happened to me. Even though they did not reply to my emails or any other query. One day I got a message stating a refund amount is initiated. To get the money back you have to keep on sending them emails and raise a consumer complaint.
                            AJIO customer support has been notified about the posted complaint.
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                              swati saumber
                              Aug 4, 2021
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                              I ordered from Ajio app on Aug 4 2021, it debited money but i am not able to find order details in the app and not received any confirmation via sms or email
                              AJIO customer support has been notified about the posted complaint.
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                                Lakshyata Rai
                                Aug 4, 2021
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                                Address: Teesta bazaar opposite to Mohan hardware

                                My order no is FL[protected].
                                I haven't received my order, where as in app it says it has been delivered.one of the delivery guy called and said he will deliver all the product in next day as my product was huge.but after that he is not responding my call neither delivered my product.his contact number Is [protected]
                                AJIO customer support has been notified about the posted complaint.
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                                  S
                                  Shriramkumar
                                  from Chennai, Tamil Nadu
                                  Aug 4, 2021
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                                  Order details not visible

                                  I ordered from Ajio app on Aug 3 2021, it debited money but i am not able to find order details in the app and not received any confirmation via sms or email...
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                                  Really good bro
                                  Aug 4, 2021
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                                  Hu Allah bless you and your family a very happy and prosperous New year to
                                  AJIO customer support has been notified about the posted complaint.
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                                    Abhiwaynishere
                                    Aug 4, 2021
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                                    Ajio is showing offers in the app but when we book for a product they are not delivering as per the offer.
                                    They are cheating the customer by fake offers.
                                    In my case i got notification in ajio app as ' buy 1 get 2 free offer ', then according to their offer i have booked a product but they haven't delivered the product as per the offer.
                                    They are cheating the customer by showing wrong fake offers in their app.
                                    AJIO customer support has been notified about the posted complaint.
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                                      sunainaa
                                      Aug 4, 2021
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                                      I had placed order the amount ws deducted but order was not confirmed
                                      AJIO customer support has been notified about the posted complaint.
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