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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 4, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 120

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A
Aesha Patel 06
Jul 21, 2021
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I returned 2items and ajio has sent me mail that refund is successfully completed but i didn't get any refund.. please check it once again.. and help me out in getting my refund
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    A
    Anagha NB
    Jul 21, 2021
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    I have ordered some items on 21 July 2021 morning order not confirmed but amount deducted thru gpay, again I have made payment through Google pay total 1970 rs but order not confirmed and not even message I got about refund..I have tried to call customer care but there is no response please do the needful
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      M
      Manuyashu
      Jul 21, 2021
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      Item delivered but showing not yet delivered

      Product is delivered. But I want to return it . It is not showing return option and product is delivered a week ago . So please update...
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      S
      Shaizeena Ahmad
      from Delhi, Delhi
      Jul 21, 2021
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      I have been trying to reach them from days, sending emails but no response, Application days refund initiated but nothing I received in my account, they are not replying on my email neither picking my call please help me on this.
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        D
        DhariniP
        Jul 21, 2021
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        I had ordered a dress from Ajio. Quality is very poor. Size sent was bigger than what I ordered. I raised a return request. The pickup partner is not accepting the parcel as they said some number is Missing on the tag. That number is there on the packing bag of the product but it is missing from the tag of the product. The product is unused with all tags intact. The number missing on tag is not my fault. Ajio is not responding my emails since a month.
        AJIO customer support has been notified about the posted complaint.
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          M
          mayuraj parihar
          Jul 21, 2021
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          I requested my refund in ajio wallet . but now when i tried to use my refund they sent an otp on my old mobile no. on which my ajio id is made. Than i requested for edit in my login id for that again they said they send an otp on my same old no and email address. But i didnt get otp on my email adress and now i am trying to talk to ajio customer care but they are not picking up my call . i have sent them mail twice but no response from them
          AJIO customer support has been notified about the posted complaint.
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            A
            Anusha Shivanna
            Jul 20, 2021
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            I ordered corcs of 4500rs but instead of they give poor quality crocs and they refusr to refund my amount & and also refuse to pick up the return products
            +1 photos
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              V
              Vinay63
              Jul 20, 2021
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              Address: SHIVAM FOTTWER BURAJUGGAR ROAD MUKTSAR

              Plesae sir my account no loging ap ka agnt bhi ak bar aya tha fir wo bhi nahi aya us nay kaha ki do din may ap ka account chal jay ga par wo abhi tak nahi chala my mobile no [protected]
              plz contact me
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                O
                Ohpiknb
                Jul 20, 2021
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                Showing delivered but haven't received it was prepaid
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                  V
                  Vasu Morisetty
                  Jul 20, 2021
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                  Address: 1-3/27-3/2, Muvvala vari strret, near : Appala swamy quarry, vidyadharapuram,, Vijayawada

                  I ordered 3 products, but delivered only 2 products...1 product missing
                  AJIO customer support has been notified about the posted complaint.
                  Jul 20, 2021
                  Updated by Vasu Morisetty                   I ordered 3 products but delivered only 2 products

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                    R
                    Riyas1984
                    Jul 20, 2021
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                    Address: AJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India

                    The product which we ordered was missing, we ordered 5 items of dresses out of which we received only 2, the remaining three dresses were missing but where as in the app it is showing as delivered. The details are given below.

                    Order No : FL[protected].

                    Tracking No: [protected]

                    S.No

                    Item No

                    Description

                    Remarks

                    1

                    [protected]

                    PERFORMAX - Antibacterial Heathered Panelled Shorts

                    Received

                    2

                    [protected]

                    PERFORMAX - Cuffed Track Pants with Insert Pockets

                    Not Received

                    3

                    [protected]

                    PERFORMAX - Joggers with Elasticated Waistband Navy Blue

                    Not Received

                    4

                    [protected]

                    PERFORMAX - Mid-Rise QuickDry Shorts with Insert Pockets

                    Not Received

                    5

                    [protected]

                    PERFORMAX - Joggers with Elasticated Waistband Black

                    Received

                    Kindly deliver the remaining missing dresses. Please take necessary action on the same. Useless Customercare Number and no response in email too, very worst service.
                    AJIO customer support has been notified about the posted complaint.
                    Aug 06, 2021
                    Updated by Riyas1984                     Not getting prompt reply, not received my amount
                    View replies
                    I have return the product but still I have not received the refund amount. Very worst in service
                    Reply
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                      S
                      sandeepscs
                      Jul 20, 2021
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                      We delivered your AJIO shipment, Order ID: FL[protected] got this message but it is not yet delivered. Trying to connect to Customer care but not getting any response over call or email.
                      AJIO customer support has been notified about the posted complaint.
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                        S
                        Sreedhar87
                        Jul 19, 2021
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                        Address: 3-920, PRIME CARE HOSPITAL, PRIME CARE HOSPITAL, NEAR PADMASHALI BHAVAN ROAD

                        I have ordered shoes in ajio app on June 14th and product was delivered on 18th jun but I did not liked the product and i kept it for return on 19th june the product order I'd was FL[protected]
                        After keeping for return product I got the mail and message that issue will be resolved in one week still now there is no response from there side.In the ajio app it is reflecting that the issue is resolved on 17th July but the product is with mestill.I have contacted customer care through mail and also call no one gave me the correct response.I request the issue should be resolved from your side
                        +5 photos
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                          N
                          NAVEEN kumar@111
                          Jul 19, 2021
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                          Website: Ajio

                          I have ordered a tshirt from ajio recently and i placed a return request but the delivery agent rejected my return request.Even though it has mrp tags and brand tag.This is poor service by ajio and shadow fax.
                          I am requesting ajio delivery person should take return request instead of shadow fax agents.
                          +1 photos
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                            J
                            Jayashree Rajbabu
                            Jul 19, 2021
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                            I didn't get my order...
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                              R
                              Renee Suneela
                              Jul 19, 2021
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                              I didn't receive my order ..but it is shown as delivered..I've made online payment..but didn't receive it...please solve this problem
                              AJIO customer support has been notified about the posted complaint.
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                                V
                                Vir@j
                                Jul 19, 2021
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                                Website: Ajio

                                I have paid the amount using upi.the money got deducted from my bank account but my order didn’t get any confirmation.please help.
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                                  P
                                  prathiksha amin
                                  Jul 19, 2021
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                                  Address: Sri Ganesh Opp Kvs Cashew Factory, Mahakali, shakthinagar

                                  On 15th july the exchange order and the return order has been returned through delivery persons hand.The Order number is # FL[protected] with Return ID: #RT39678515 and the exchange order ID: EX[protected], both these items when delivered is have been returned through the delivery person but it is not been updated in my account, by which I'm not able to apply for a refund.
                                  and now its been 4days no update is seen in the website
                                  please resolve it at the earliest
                                  AJIO customer support has been notified about the posted complaint.
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                                    S
                                    Shweta Patwa
                                    Jul 19, 2021
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                                    Address: Plot no. 6 bhramapuri colony neelbad bhopal

                                    My refund is not initiated and 2 of my product got rejected from return and refund. Now their customer service is not available.
                                    +2 photos
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                                      N
                                      Nandini@2001
                                      Jul 19, 2021
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                                      The payment was deducted but the order was not placed.i payyed through UPI phone pay and sent a sent as ajio suggested but there is no response.
                                      Transaction Id:
                                      T2107171752405218741461
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