Submit a Complaint
Claimed

AJIO Complaints & Reviews

www.ajio.com
1
Updated: Apr 28, 2026
Complaints 4158
Resolved
292
Unresolved
3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
AJIO
Rank #1-20

AJIO reviews & complaints page 120

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anushka99
Jul 23, 2021
Report
Copy

It is to being to your kind notice that I ordered 9 products on 27 June 2021but those products were not delivered and its status in AJIO is Delivery Unsuccessful - Return Complete.

There is no refund of my money or any update about refund instead when I wrote to ajio customer care they asked to place another order for the products and pay again.I just need my refund now.

Return ID #RT40152550
AJIO customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sai krishna kandhikatla
    Jul 22, 2021
    Report
    Copy

    Website: Ajio.com

    Order ID: FL[protected].
    I received benetton white shoes. I returned them on july 4th and from july 5th the status it was showing in my Ajio app was " Refund initiated". But, till now I didnot even receive a single penny and its been morethan 15 days. Even after waiting for 15minures also I am unable to connect to customer care. Once the call got connected and they registered a complaint but of no use. Around 1980₹, the Ajio company is holding which I am claiming under the ambit of refund.

    This is very bad and take an action on this AJio for their carelessness...

    Customer name : Madhu sudhan.
    Registered mobile : [protected].
    Moreover I payed through COD and while returning I have submitted my bank account details also.

    I dont even enter relience fresh from now...I am frustrated with this.
    AJIO customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anoopmishaytag
      Jul 22, 2021
      Report
      Copy

      My return is picked up but it is not updated yet still it is showing out for pickup even after 4 days pls help me i haven't got refund
      AJIO customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kavyapramod
        Jul 22, 2021
        Report
        Copy

        Address: No 684, 2 nd cross, old post office road, guthalu, Mandya

        I had ordered 2 infant clothes but ajio has delivered only 1 item and it is showing both items are delivered but one item is missing in the package but has charged for both items...
        AJIO customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anoopmishaytag
          Jul 22, 2021
          Report
          Copy

          My return is picked up but it is still not updated it is showing only return is out for pickup 4 days after it is not updated pls help me i havent got refund
          AJIO customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rakesh rickyy
            Jul 22, 2021
            Report
            Copy

            I booked sandals in ajio but order not placed and my money got deducted from the account
            AJIO customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nikesh_patel
              Jul 22, 2021
              Report
              Copy

              As per my invoice, my order and mail my courier contain 6 item but I got only 1 product in it and it is also wrong product.
              I did return request but the courier boy did not pick it return as he told as per our record you have to give back 6 item, how I can give him 6 item as I received only 1 and it was also wrong.
              AJIO customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nikita0911
                Jul 22, 2021
                Report
                Copy

                I ordered a cargo pant from ajio and got wrong size. SO I returned the product on july 20. The courier person picked up the product but ajio app still showing 'out for pickup' and AJIO A I calling me for consecutive 3 days to ask whether I want to cancel return even when I have already handed the product to courier person.
                Acknowledgement slip was not given by delivery agent.
                I hope my return will be initiated as soon as possible.
                AJIO customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  hema gaur
                  Jul 22, 2021
                  Report
                  Copy

                  Hiii... Dear ma money n order history both are not showing in site
                  AJIO customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    anandvivek94
                    Jul 21, 2021
                    Report
                    Copy

                    I have purchased the product from ajio on 3rd July 2021 and it got delivered to me on 13th July. I have not liked the product and places a return request for the same. Pickup boy came and took the return on 16th July and again next day he came and return us the product saying code is not matching so please reach out to customer care to place a different return request. I have made a complaint regarding this and customer care assured me that by 21st july you can make another return request and then their will be no issues.
                    Till now no resolution provided, they dont respond over the email or customer care will get connected after 20-25 min.

                    I seriously dont know what to do with them.
                    AJIO customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      parish99998888
                      Jul 21, 2021
                      Report
                      Copy

                      Amount for my order was deducted but showing that the order is not placed.
                      AJIO customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gaurrav Malhotra
                        from Gurgaon, Haryana
                        Jul 21, 2021
                        Report
                        Copy

                        @AJIOLife I had done a order on 14th June 21 and the same order wrong delivered to me and return the same .till date not get refund of the same after so many mails sent. Refund initiated on 30 June nkw 18 July till date no rec'd refund ..
                        AJIO customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Z
                          Zosangzuala
                          from Mumbai, Maharashtra
                          Jul 21, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: AJIO , BANGALORE KARNATAKA
                          Website: www.ajio.com

                          I have ordered an item from AJIO and have placed a return order due to product issue which wasn't even packed in an original package and decided to return it. I have placed a return request and hasn't been picked up till date i.e., even after 2 weeks. I have called an AJIO customer service and even mail them like 10 times and haven't resolved my issue. This is very frustrating and the customer service is so bad that even after a week the service hadn't replied my mail. My order number is FL[protected] and return id is RT39662042. The status says "Return pickup attempt" and nothing had been done till now even after 2 weeks.VERY FRUSTRATING AND BAD SERVICE BY AJIO
                          Jul 27, 2021
                          Complaint marked as Resolved 
                          The issue was taken care by Ajio after a week i think. But since it had taken so long the item return/exchange date had nearly passed but i cannot place return/ exchange order due to covid restrictions on our state. Kudos to Ajio for slowly resolving my issue
                          AJIO customer support has been notified about the posted complaint.
                          Helpful
                          9 other people found this review helpful
                          9 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Aesha Patel 06
                            Jul 21, 2021
                            Report
                            Copy

                            I returned 2items and ajio has sent me mail that refund is successfully completed but i didn't get any refund.. please check it once again.. and help me out in getting my refund
                            AJIO customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Anagha NB
                              Jul 21, 2021
                              Report
                              Copy

                              I have ordered some items on 21 July 2021 morning order not confirmed but amount deducted thru gpay, again I have made payment through Google pay total 1970 rs but order not confirmed and not even message I got about refund..I have tried to call customer care but there is no response please do the needful
                              AJIO customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Manuyashu
                                Jul 21, 2021
                                Report
                                Copy

                                Item delivered but showing not yet delivered

                                Product is delivered. But I want to return it . It is not showing return option and product is delivered a week ago . So please update...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                S
                                Shaizeena Ahmad
                                from Delhi, Delhi
                                Jul 21, 2021
                                Report
                                Copy

                                I have been trying to reach them from days, sending emails but no response, Application days refund initiated but nothing I received in my account, they are not replying on my email neither picking my call please help me on this.
                                AJIO customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  DhariniP
                                  Jul 21, 2021
                                  Report
                                  Copy

                                  I had ordered a dress from Ajio. Quality is very poor. Size sent was bigger than what I ordered. I raised a return request. The pickup partner is not accepting the parcel as they said some number is Missing on the tag. That number is there on the packing bag of the product but it is missing from the tag of the product. The product is unused with all tags intact. The number missing on tag is not my fault. Ajio is not responding my emails since a month.
                                  AJIO customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    mayuraj parihar
                                    Jul 21, 2021
                                    Report
                                    Copy

                                    I requested my refund in ajio wallet . but now when i tried to use my refund they sent an otp on my old mobile no. on which my ajio id is made. Than i requested for edit in my login id for that again they said they send an otp on my same old no and email address. But i didnt get otp on my email adress and now i am trying to talk to ajio customer care but they are not picking up my call . i have sent them mail twice but no response from them
                                    AJIO customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anusha Shivanna
                                      Jul 20, 2021
                                      Report
                                      Copy

                                      I ordered corcs of 4500rs but instead of they give poor quality crocs and they refusr to refund my amount & and also refuse to pick up the return products
                                      AJIO customer support has been notified about the posted complaint.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        StalkBuyLove
                                        1
                                        (414)
                                        Voonik Tech
                                        4.8
                                        (839)
                                        Klothes Kafe
                                        5
                                        (12)