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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 13, 2025
Complaints 4157
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292
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 120

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S
Sai krishna kandhikatla
Jul 22, 2021
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Website: Ajio.com

Order ID: FL[protected].
I received benetton white shoes. I returned them on july 4th and from july 5th the status it was showing in my Ajio app was " Refund initiated". But, till now I didnot even receive a single penny and its been morethan 15 days. Even after waiting for 15minures also I am unable to connect to customer care. Once the call got connected and they registered a complaint but of no use. Around 1980₹, the Ajio company is holding which I am claiming under the ambit of refund.

This is very bad and take an action on this AJio for their carelessness...

Customer name : Madhu sudhan.
Registered mobile : [protected].
Moreover I payed through COD and while returning I have submitted my bank account details also.

I dont even enter relience fresh from now...I am frustrated with this.
AJIO customer support has been notified about the posted complaint.
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    Anoopmishaytag
    Jul 22, 2021
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    My return is picked up but it is not updated yet still it is showing out for pickup even after 4 days pls help me i haven't got refund
    AJIO customer support has been notified about the posted complaint.
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      Kavyapramod
      Jul 22, 2021
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      Address: No 684, 2 nd cross, old post office road, guthalu, Mandya

      I had ordered 2 infant clothes but ajio has delivered only 1 item and it is showing both items are delivered but one item is missing in the package but has charged for both items...
      AJIO customer support has been notified about the posted complaint.
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        Anoopmishaytag
        Jul 22, 2021
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        My return is picked up but it is still not updated it is showing only return is out for pickup 4 days after it is not updated pls help me i havent got refund
        AJIO customer support has been notified about the posted complaint.
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          Rakesh rickyy
          Jul 22, 2021
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          I booked sandals in ajio but order not placed and my money got deducted from the account
          AJIO customer support has been notified about the posted complaint.
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            Nikesh_patel
            Jul 22, 2021
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            As per my invoice, my order and mail my courier contain 6 item but I got only 1 product in it and it is also wrong product.
            I did return request but the courier boy did not pick it return as he told as per our record you have to give back 6 item, how I can give him 6 item as I received only 1 and it was also wrong.
            AJIO customer support has been notified about the posted complaint.
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              Nikita0911
              Jul 22, 2021
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              I ordered a cargo pant from ajio and got wrong size. SO I returned the product on july 20. The courier person picked up the product but ajio app still showing 'out for pickup' and AJIO A I calling me for consecutive 3 days to ask whether I want to cancel return even when I have already handed the product to courier person.
              Acknowledgement slip was not given by delivery agent.
              I hope my return will be initiated as soon as possible.
              AJIO customer support has been notified about the posted complaint.
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                hema gaur
                Jul 22, 2021
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                Hiii... Dear ma money n order history both are not showing in site
                AJIO customer support has been notified about the posted complaint.
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                  anandvivek94
                  Jul 21, 2021
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                  I have purchased the product from ajio on 3rd July 2021 and it got delivered to me on 13th July. I have not liked the product and places a return request for the same. Pickup boy came and took the return on 16th July and again next day he came and return us the product saying code is not matching so please reach out to customer care to place a different return request. I have made a complaint regarding this and customer care assured me that by 21st july you can make another return request and then their will be no issues.
                  Till now no resolution provided, they dont respond over the email or customer care will get connected after 20-25 min.

                  I seriously dont know what to do with them.
                  AJIO customer support has been notified about the posted complaint.
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                    parish99998888
                    Jul 21, 2021
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                    Amount for my order was deducted but showing that the order is not placed.
                    AJIO customer support has been notified about the posted complaint.
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                      G
                      Gaurrav Malhotra
                      from Gurgaon, Haryana
                      Jul 21, 2021
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                      @AJIOLife I had done a order on 14th June 21 and the same order wrong delivered to me and return the same .till date not get refund of the same after so many mails sent. Refund initiated on 30 June nkw 18 July till date no rec'd refund ..
                      AJIO customer support has been notified about the posted complaint.
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                        Z
                        Zosangzuala
                        from Mumbai, Maharashtra
                        Jul 21, 2021
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                        Resolved

                        Address: AJIO , BANGALORE KARNATAKA
                        Website: www.ajio.com

                        I have ordered an item from AJIO and have placed a return order due to product issue which wasn't even packed in an original package and decided to return it. I have placed a return request and hasn't been picked up till date i.e., even after 2 weeks. I have called an AJIO customer service and even mail them like 10 times and haven't resolved my issue. This is very frustrating and the customer service is so bad that even after a week the service hadn't replied my mail. My order number is FL[protected] and return id is RT39662042. The status says "Return pickup attempt" and nothing had been done till now even after 2 weeks.VERY FRUSTRATING AND BAD SERVICE BY AJIO
                        Jul 27, 2021
                        Complaint marked as Resolved 
                        The issue was taken care by Ajio after a week i think. But since it had taken so long the item return/exchange date had nearly passed but i cannot place return/ exchange order due to covid restrictions on our state. Kudos to Ajio for slowly resolving my issue
                        AJIO customer support has been notified about the posted complaint.
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                          Aesha Patel 06
                          Jul 21, 2021
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                          I returned 2items and ajio has sent me mail that refund is successfully completed but i didn't get any refund.. please check it once again.. and help me out in getting my refund
                          AJIO customer support has been notified about the posted complaint.
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                            Anagha NB
                            Jul 21, 2021
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                            I have ordered some items on 21 July 2021 morning order not confirmed but amount deducted thru gpay, again I have made payment through Google pay total 1970 rs but order not confirmed and not even message I got about refund..I have tried to call customer care but there is no response please do the needful
                            AJIO customer support has been notified about the posted complaint.
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                              Manuyashu
                              Jul 21, 2021
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                              Item delivered but showing not yet delivered

                              Product is delivered. But I want to return it . It is not showing return option and product is delivered a week ago . So please update...
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                              Shaizeena Ahmad
                              from Delhi, Delhi
                              Jul 21, 2021
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                              I have been trying to reach them from days, sending emails but no response, Application days refund initiated but nothing I received in my account, they are not replying on my email neither picking my call please help me on this.
                              AJIO customer support has been notified about the posted complaint.
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                                DhariniP
                                Jul 21, 2021
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                                I had ordered a dress from Ajio. Quality is very poor. Size sent was bigger than what I ordered. I raised a return request. The pickup partner is not accepting the parcel as they said some number is Missing on the tag. That number is there on the packing bag of the product but it is missing from the tag of the product. The product is unused with all tags intact. The number missing on tag is not my fault. Ajio is not responding my emails since a month.
                                AJIO customer support has been notified about the posted complaint.
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                                  mayuraj parihar
                                  Jul 21, 2021
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                                  I requested my refund in ajio wallet . but now when i tried to use my refund they sent an otp on my old mobile no. on which my ajio id is made. Than i requested for edit in my login id for that again they said they send an otp on my same old no and email address. But i didnt get otp on my email adress and now i am trying to talk to ajio customer care but they are not picking up my call . i have sent them mail twice but no response from them
                                  AJIO customer support has been notified about the posted complaint.
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                                    Anusha Shivanna
                                    Jul 20, 2021
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                                    I ordered corcs of 4500rs but instead of they give poor quality crocs and they refusr to refund my amount & and also refuse to pick up the return products
                                    AJIO customer support has been notified about the posted complaint.
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                                      Vinay63
                                      Jul 20, 2021
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                                      Address: SHIVAM FOTTWER BURAJUGGAR ROAD MUKTSAR

                                      Plesae sir my account no loging ap ka agnt bhi ak bar aya tha fir wo bhi nahi aya us nay kaha ki do din may ap ka account chal jay ga par wo abhi tak nahi chala my mobile no [protected]
                                      plz contact me
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