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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 13, 2025
Complaints 4157
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 130

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D
Dr.jacz
Jul 7, 2021
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I returned a product on 25th of June and yet I haven't received my money . They showed me that it would be initiated by 8th of July after that I complained for the date then they made it 7th of July and now there is not a single response from their costumer care service .
AJIO customer support has been notified about the posted complaint.
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    V
    vraikhy
    Jul 7, 2021
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    I have not received the refund for GAS Caddie Slim Fit Cargo Shorts from my
    Order# FL[protected].

    Even though the return product was picked up on 30th June, 2021, you have not
    given my refund!

    Please have a look at the attached receipt from your pick up partner: Shadow
    Fox.

    This is my second email to you for this refund!

    Please put the amount in my ajio wallet immediately.

    Vikas Raikhy
    Mobile number: [protected]
    AJIO customer support has been notified about the posted complaint.
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      Y
      Yadavalli Suma656
      Jul 7, 2021
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      Address: Savarkar Nagar, nalgonda 508001

      Yesterday night I ordered 4 items in ajio .in prepaid mode money was debited but order is shown in ajio
      AJIO customer support has been notified about the posted complaint.
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        R
        Rachna___
        Jul 7, 2021
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        While making payment for my order, the amount of Rs.917 got debited from my account however the order didn't get placed...
        AJIO customer support has been notified about the posted complaint.
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        Amount was 1087.20 rupees

        Kindly do needful
        Reply
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          U
          Utkarshini Singh
          Jul 6, 2021
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          Hello I placed an order 1/7/21 the payment has been done and deducted from my bank account but still I didn’t receive any confirmation message regarding my order nor it is appearing in “orders” section in the app
          AJIO customer support has been notified about the posted complaint.
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            J
            Jaitali Kathoke
            Jul 6, 2021
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            Money transacted but order not placed

            Address: 1501, b wing, Zenith tower, p.k road, mulund west,mumbai

            My money ₹1892 has been deducted from my account but the order has not been placed or confirmed...
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            N
            nabava
            Jul 6, 2021
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            My amount deducted.
            But order not placed.
            AJIO customer support has been notified about the posted complaint.
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              M
              mufida
              Jul 6, 2021
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              Hi,
              I would like to complain regarding my debited amount of 1936.43 paid through Google pay on 3rd of july.
              As the order wasn't confirmed by Ajio.
              But payment remained to be successful
              It's been more than 48hrs there are no signs of refund by AJIO
              AJIO customer support has been notified about the posted complaint.
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                K
                Kaif0786
                Jul 6, 2021
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                Address: 584K/51 JAIL ROAD BANGALA BAZAR LUCKNOW, 584k/51 jail road bangla bazar lucknow

                I have cancel some order in ajio and refund of those products i have not recieve yet. Kindly look in this and refund my payment as soon as possible.
                AJIO customer support has been notified about the posted complaint.
                Jul 09, 2021
                Updated by Kaif0786                 Till now no one had respond
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                  G
                  Gurvenus
                  Jul 6, 2021
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                  Hey, my amount was deducted twice. I have got the refund for one only. so please look into this and refund other amount also. email was kamalpreet.[protected]@ril.com
                  AJIO customer support has been notified about the posted complaint.
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                    V
                    vinaykumar257
                    Jul 6, 2021
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                    Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
                    Website: www.ajio.com

                    I got my order delivered on 30 june, as I did not like the product I requested for return. On 1st july my order got picked up by the delivery agent. Still the status on the app is showing its out for pickup and I haven't received my refund yet.
                    AJIO customer support has been notified about the posted complaint.
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                      Y
                      Yash raut t
                      Jul 6, 2021
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                      Amount of Rs-3045/- got debited from my account on 03/07/2021 for order which was not confirmed and also that order is not showing in my account I have already email you regarding this but I have not received any further information regarding this
                      AJIO customer support has been notified about the posted complaint.
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                      Did your problem solve?
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                      Yash raut t's [Complaint's author] reply, Jul 7, 2021
                      No my problem has not solved yet no one is responding my mail
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                        A
                        Anjala Pramod
                        Jul 6, 2021
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                        The ordered amount was deducted from my a/c but the order was not placed .
                        AJIO customer support has been notified about the posted complaint.
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                          VishwasReddy918
                          Jul 6, 2021
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                          Address: 2nd cross Seshadri Road Marappa Garden, Benson Town Post Bangalore 560046

                          I had placed an order on 2nd of July for 8 items worth Rs.1031. The amount got deducted from my account but neither the order status nor the confirmation message was received. And nothing is being shown on the orders list. I wrote an email the same day and it's 6th today I have got no reply from them what so ever. Either refund the amount I paid or update the order status. It's not about the money it's about the service it's not the first time I'm experiencing something like this from Jio. Resolve this issue As Soon As Possible, and honestly I hate your customer service.
                          Thank you.
                          AJIO customer support has been notified about the posted complaint.
                          Jul 10, 2021
                          Updated by VishwasReddy918                           All of my orders were cancelled and I'll update you when I get my refund
                          View replies
                          Same happened with me... Money got deducted from my account but order is nt reflecting in my orders section. Order nt placed.

                          Please resolve this issue and add money to my account.
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                            S
                            Shilpakencham
                            Jul 6, 2021
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                            Resolved

                            Item received without tag and now I cannot able to return it

                            Address: Flat no 107, 1st floor,gupta elegance, Bhagya nagar 4th line,ongole

                            I raised return request but delivery person didn't accept my return because it do not have tags but I received it without any tags
                            So I mailed they didn't gave any response and I also called to customer care even there no response
                            I think ajio have really worst and bad customer service...
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                            babita c
                            Jul 6, 2021
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                            I have placed a order yesterday but have to cancle that but now they r not refunding and on app there is not any message about my refund also they r not picking my phone order id is FLO[protected] plz help in this
                            AJIO customer support has been notified about the posted complaint.
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                              N
                              NEENA MURALEEDHARAN
                              Jul 6, 2021
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                              Order was placed for 2 items worth Rs.1105 . The amount got deducted from my account but neither the order status nor the confirmation message was received. Either refund the amount I paid or update the order status.
                              Please resolve this issue asap.
                              Thank you.
                              AJIO customer support has been notified about the posted complaint.
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                                L
                                Lady's
                                Jul 6, 2021
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                                Amount is deducted from my account but the order is not yet confirmed. Consider my request and proceed further to get back my money.
                                AJIO customer support has been notified about the posted complaint.
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                                  C
                                  Chaitravk
                                  Jul 6, 2021
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                                  On july 3rd I placed an order & made the payment of Rs.586 through upi, amount got deducted but no order confirmation till date. They are not even replying for my email. Kindly resolve this issue.
                                  AJIO customer support has been notified about the posted complaint.
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                                    M
                                    Mamata596
                                    Jul 6, 2021
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                                    I ordered some t shirt from ajio and pay from ajio wallet and paytm wallet . After order placed i cheak that i order wrong size t shirt so after 1 hour i cancel my order..after that still now my refund not provided by the company. My order id is FL[protected]
                                    AJIO customer support has been notified about the posted complaint.
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