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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
Complaints 4141
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 130

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N
NEENA MURALEEDHARAN
Jul 6, 2021
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Order was placed for 2 items worth Rs.1105 . The amount got deducted from my account but neither the order status nor the confirmation message was received. Either refund the amount I paid or update the order status.
Please resolve this issue asap.
Thank you.
AJIO customer support has been notified about the posted complaint.
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    L
    Lady's
    Jul 6, 2021
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    Amount is deducted from my account but the order is not yet confirmed. Consider my request and proceed further to get back my money.
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      C
      Chaitravk
      Jul 6, 2021
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      On july 3rd I placed an order & made the payment of Rs.586 through upi, amount got deducted but no order confirmation till date. They are not even replying for my email. Kindly resolve this issue.
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        M
        Mamata596
        Jul 6, 2021
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        I ordered some t shirt from ajio and pay from ajio wallet and paytm wallet . After order placed i cheak that i order wrong size t shirt so after 1 hour i cancel my order..after that still now my refund not provided by the company. My order id is FL[protected]
        +2 photos
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          V
          Vajigi
          Jul 6, 2021
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          Its been two days since money deducted from my gpay account but order hast been placed neither i get any refund please reslove my issue
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            V
            Vamsikotcherla
            Jul 6, 2021
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            My problem was solved 💪😄👌
            Further details contact me on Instagram vamai_kotcherla
            AJIO customer support has been notified about the posted complaint.
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              S
              satabdi paul
              Jul 6, 2021
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              Resolved

              Address: B/602 Shree drushti sainath Nagar, kasarvadavali Thane West

              While making payment for my order, the amount of Rs.917 got debited from my account however the order didn't get placed...
              Jul 6, 2021
              Complaint marked as Resolved 
              After placing the concern, they confirmed my order. It's written in their policy that "We ensure that an Order ID is confirmed only once our bank receives the payment from your bank. Sometimes, due to unforeseen reasons, the amount might be debited from your side but wouldn't have been received by us yet. Give us a buzz and we'll sort it together." So it's better to wait for some time
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                S
                Sai Guptha
                Jul 6, 2021
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                Website: Ajio

                I have done payment through phonepay Rs.1141 in ajio my amount was debited but didn't receive the order confirmation
                +1 photos
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                  S
                  Sai Guptha
                  Jul 6, 2021
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                  I have done payment through paytm Rs.1141 my amount was debited but didn't receive the order confirmation
                  +1 photos
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                    K
                    KarishmaGhumare
                    Jul 5, 2021
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                    My amount for order has been debited but order is not confirmed.
                    The customer service number is not responding.
                    Please help.
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                      B
                      Bharathdr18
                      Jul 5, 2021
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                      Address: AJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India
                      Website: Ajio.com

                      Payment debited... But there is no sign of order in the app and there is not even message from the company saying "order confirmed"...I tried to contact but there is no response from costomer care
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                        R
                        Rukk@42
                        Jul 5, 2021
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                        Address: Bidar institute of medical sciences ug girls hostel
                        Website: Ajio

                        My money got debited but orders placed are not showing in the app
                        AJIO customer support has been notified about the posted complaint.
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                          H
                          Harish Kishor kumar
                          from Mumbai, Maharashtra
                          Jul 5, 2021
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                          I had refered my friends and didn't receive the points for it whereas both the other accounts received it. Also the other account when tried to use the points while paying for products, couldn't use it as it was not reflecting. After several attempts it showed up but when there was an issue in payment method, it disappeared during the following attempt. It happened twice with two accounts. After this the wallet also showed 0 Ajio points. Without using it how can this disappear? 275 and 265 are the respective points for the two accounts. So kindly resolve this to get the points back in account.
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                            V
                            Varme
                            Jul 5, 2021
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                            I had payment of 700 through phonepe order wasn't placed though payment was successful
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                              K
                              Kajalrajput35421
                              Jul 5, 2021
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                              While making payment of my order the amount 2140 has been deducted but order didn’t get placed and not get refund.. highly disappointed and there is no customer support also
                              AJIO customer support has been notified about the posted complaint.
                              Jul 05, 2021
                              Updated by Kajalrajput35421                               While making payment of my order the amount 2140 has been deducted but order didn’t get placed and not get refund.. highly disappointed and there is no customer support also
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                                M
                                Mun Paul
                                Jul 5, 2021
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                                Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

                                Payment of Rs. 2384.23 deducted through UPI and order is now booked. Unable to connect to customer care despite multiple attempts and even mails are not going through.
                                +1 photos
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                                  L
                                  Luminasree Balaji
                                  Jul 5, 2021
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                                  I hv ordered three pants but received only one but paid for three throughcash on delivery nd no order confirmation till knw
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                                    S
                                    Sha25
                                    Jul 5, 2021
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                                    While making payment for my order, the amount of Rs.1559.21 got debited from my account however the order didn't get placed. Please place the order or reverse my amount immediately.
                                    Refer the attachment.
                                    +2 photos
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                                      M
                                      Maneshma
                                      Jul 5, 2021
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                                      On 5th July Ive order 2 products amount has been made from gpay but order is not confirmed
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                                        S
                                        Sheersh09
                                        Jul 5, 2021
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                                        Address: 45, chanakaya puri sec14, indira nagar near power house

                                        The amount has been paid but the order hasn't been confirmed. Highly disappointing that ajio doesn't even have a good customer care which can resolve this.
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