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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 132

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S
supriya_100
Jul 4, 2021
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I HAVE ORDER THE PRODUCT FROM AJIO OF Rs 846 done the UPI payment but its showing order nit confirmed but payment got deducted i want my payment back.
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    Pran21
    Jul 4, 2021
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    I have been trying to return the order but with no success. I have written number of mails to customer care but got no resolution yet.
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      A
      Amruz
      Jul 4, 2021
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      Amount deducted from my account but order not placed
      AJIO customer support has been notified about the posted complaint.
      Solved
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        V
        Vaishali Sachdeva Saini
        Jul 4, 2021
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        Address: chandigarh

        I ordered clothes from Ajio app on 2july2021 at 6.37pm IST, through my registered mobile number. The money was deducted from my account and order was placed successfully after using net banking of Kotak mahindra bank and order reflected. No message or email was shared or order was NOT REFLECTING IN MY ORDER SECTION OF AJIO APP LATER. I tried calling customer care with wait of 30minutes no one is picking up the call and no response on email id shared by ajio .. im not getting any response from their customer care. request you too take necessary action required asmy money 1266.30 is gone but no order reflecting and this issue is being faced by many ajio customers. Hope a strict action will be taken so that they can resolve customer complaints and not making them wait with no response
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          Utkarshini Singh
          Jul 4, 2021
          Mar 3, 2025
          This thread was updated on Mar 3, 2025
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          Hello I placed on 1/07/21 the payment has been done and deducted from my bank account but still I didn’t receive any confirmation message regarding my order nor it is appearing in “orders” section in the app. They are not responding to any calls and emails.
          AJIO customer support has been notified about the posted complaint.
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            S
            Sahithi Pamarthi
            Jul 4, 2021
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            Order was not placed however money got deducted from account
            AJIO customer support has been notified about the posted complaint.
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              Srinijapinky
              Jul 4, 2021
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              I placed an order today and my money got debited but I didn't receive any confirmation about my order and it is showing as no order placed in ajio app.Please resolve asap!Thank you.
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                A
                Arti bhalerao
                Jul 4, 2021
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                Address: Pune

                I have placed my order on 1st July 2021 amount will be debited from my account but I didn't get any notifications regarding my order
                AJIO customer support has been notified about the posted complaint.
                Same
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                  J
                  Jigyasa phore
                  from Delhi, Delhi
                  Jul 4, 2021
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                  Website: Www.ajio.com

                  I have placed the order on 4 july 2021. And payed the amount through UPI still there is no order confirmation neither on app nor on text or mail . And there’s no customer assistance to contact . I have mailed to customer care with screenshot of payment. I need my refund
                  AJIO customer support has been notified about the posted complaint.
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                    S
                    Sahil7132
                    Jul 4, 2021
                    Resolved
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                    Resolved

                    I ordered product and money debited from my account but in app its not showing that order placed my money stuck and in customer care the product is not showing my email ID is [protected]@gmail.com
                    +1 photos
                    Jul 10, 2021
                    Complaint marked as Resolved 
                    They refunded money in few days
                    AJIO customer support has been notified about the posted complaint.
                    Jul 10, 2021
                    Updated by Sahil7132
                    Money refunded problem solved
                    Problem solved 👍
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                      Pradhika Bhartia
                      Jul 4, 2021
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                      The company is into malpractice of sending wrong items and when we request for exchange or refund, it rejects the request on the ground that the product mismatch. Even doesn’t respond to emails and calls.
                      AJIO customer support has been notified about the posted complaint.
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                        jaibala321
                        Jul 4, 2021
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                        I have placed an order on 02/07/2021 and amount for the order has been debited from my account but till now neither order detail is showing in App nor received any confirmation message….please refund my money
                        AJIO customer support has been notified about the posted complaint.
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                          Gurvenus
                          Jul 4, 2021
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                          My amount was deducted twice but order wasn't placed. It was an only shirt. so, please issue my refund as soon as possible
                          AJIO customer support has been notified about the posted complaint.
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                            A
                            Amruz
                            Jul 4, 2021
                            Resolved
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                            Resolved

                            Order not placed

                            I had ordered few items on ajio and paid the amount through google pay. But there is no update on orders in the app and my amount was already deducted. Also, I haven't received any confirmation regarding the order. Please check and refund my amount ASAP....
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                            Satwant Deol
                            Jul 4, 2021
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                            I have done payment but no order confirmation nothing
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                              Satwant Deol
                              Jul 4, 2021
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                              I have done payment but no order confirmation shows nothing in orders
                              I want order or money back urgently
                              AJIO customer support has been notified about the posted complaint.
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                                mimosa chiku
                                Jul 4, 2021
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                                I ordered 4 products from your reputed online shopping website on 24 June 2021. The estimated delivery date was 2July but none of the courier service approached or called me. It's a prepaid order and I want a refund on the product since it has been so long even after the delivery date that I haven't got my product.
                                AJIO customer support has been notified about the posted complaint.
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                                  Gurvenus
                                  Jul 4, 2021
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                                  Address: SS Plaza , 74/2 outer ring road, 29th main road, BTM 1st stage, BTM layout, Bangalore

                                  I about to order one only shirt but the payment got debited and the order wasn't placed. so look into this and refund the amount. email was kamalpreet.[protected]@ril.com
                                  AJIO customer support has been notified about the posted complaint.
                                  This happened twice with me. Money got debited 2 times
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                                    Survi lal
                                    Jul 4, 2021
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                                    I have placed an order on 02/07/2021 and amount for the order has already been debited but till now neither order detail is showing in App nor received any confirmation message.I order a Adidas jogger
                                    AJIO customer support has been notified about the posted complaint.
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                                      Kaif0786
                                      Jul 4, 2021
                                      Resolved
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                                      Resolved

                                      Address: 584K/51 JAIL ROAD BANGALA BAZAR LUCKNOW, 584k/51 jail road bangla bazar lucknow

                                      My 1st payment was completed through phonepay of worth rs 707.10 but order was not confirmed so I had done 2 time payment through debit card and this time payment was completed. I want to know when will my first payment get refunded.i have also attached the proof of first payment.
                                      +1 photos
                                      Jul 7, 2021
                                      Complaint marked as Resolved 
                                      AJIO customer support has been notified about the posted complaint.
                                      Jul 04, 2021
                                      Updated by Kaif0786
                                      When will I recieve the payment?

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