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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
Complaints 4141
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292
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 133

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K
Kaif0786
Jul 4, 2021
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Address: 584K/51 JAIL ROAD BANGALA BAZAR LUCKNOW, 584k/51 jail road bangla bazar lucknow

I had ordered 5 items worth rs 707.10 and competed my payment using phonepay. Money was debited but the order is not confirmed yet so I have ordered it 2 time with debit card. When will my first payment will recieved by me?
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    Dolina Thokchom
    Jul 4, 2021
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    I have ordered two products and paid through google pay but the money is debited and i did not receive any confirm message or order message please help me
    AJIO customer support has been notified about the posted complaint.
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      M
      Mou khisa
      Jul 4, 2021
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      I have placed an order on 02/07/2021 and amount for the order has already been debited but till now neither order detail is showing in App nor received any confirmation message.
      AJIO customer support has been notified about the posted complaint.
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        S
        Saba Shahin
        from Bengaluru, Karnataka
        Jul 4, 2021
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        I placed an order of three curtain sets today. Amount of 2044 rs was debited from my account but it said that my order couldn't be placed.

        I am also attaching a screenshot of the transaction of 2044 rs which I made using Amazon UPI
        +1 photos
        AJIO customer support has been notified about the posted complaint.
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        It's resolved now. The amount came back to my account after a day
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          S
          Sridevi S H
          Jul 3, 2021
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          Payment for my order was deducted and I made payment via PhonePe but the items are still in my bag and no order is placed. Please help me to proceed on this
          AJIO customer support has been notified about the posted complaint.
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            J
            JISHNU T
            Jul 3, 2021
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            When I tried to order from ajio my money was debited from my google pay account. but I did not get any order id, my order was not placed. please take the necessary steps
            AJIO customer support has been notified about the posted complaint.
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              S
              Shivani Kulshrestha
              Jul 3, 2021
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              Address: C-2/N-14 New Alaknanda Soc. sec 14 Vashi Navi Mumbai
              Website: www.ajio.com

              Good day,

              Please note that I have purchased 2 T-shirts for my son, once received we tried but there was a size issue. on the same day, i returned the Parcel, the person came to collect it the next day.

              after 3 days of getting an automatic call that the parcel doesn't match the stuff you returned, kindly returned the original item. & the phone disconnects.

              we tried to call Ajio customer care no one replied, alos emailed customer care but no one called. just after 2 days of getting an automatic call.
              please return the original item & the phone disconnects.

              Please help to solve this matter.
              Details of Items
              Your Return ID is RT37905402 and your Order ID is FL[protected].
              contact number: [protected]
              AJIO customer support has been notified about the posted complaint.
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                A
                Arocnan
                Jul 3, 2021
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                I have ordered in ajio for 1336 rs and money debited via phonepe, but order no placed and nothing is shown under orders menu, no reply from customer care both in mail and call.
                AJIO customer support has been notified about the posted complaint.
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                  N
                  Naveenkumar Muruganantham
                  Jul 3, 2021
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                  My sister have ordered 3 tops via AJIO on Friday at morning but my payment is successful but order is not placed.I have contacted customer care but no response from them it's just frustrating
                  AJIO customer support has been notified about the posted complaint.
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                    J
                    Jwala Vinnakota
                    Jul 3, 2021
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                    I have ordered t-shirt on July 1st 2021 it's showing that the order is confirmed but it's not tracking the order and didn't gave the order number
                    AJIO customer support has been notified about the posted complaint.
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                      R
                      Ruhi Qureshi
                      Jul 3, 2021
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                      Why is Ajio not resolving these order related issues that evryone is facing. Our money and product ..both are stuck.
                      AJIO customer support has been notified about the posted complaint.
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                        U
                        Upasana Padhi
                        from Bhubaneshwar, Odisha
                        Jul 3, 2021
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                        I ordered a ALSACE LORRAINE PARIS TRACK pant

                        ORDER ID FL[protected]

                        And the pick up was denied because the bar code didn't contain a 12 digit code and instead had a different kind of code below it.
                        How is this my fault if you give faulty barcodes?
                        AJIO customer support has been notified about the posted complaint.
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                          R
                          R.Suneetha
                          Jul 3, 2021
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                          I ordered from ajio app on July 2nd..my money was deducted from my lazy pay account..but I did not get any order information...my order was not placed...please resolve my problem as soon as possible... everyone facing this problem with ajio app ...
                          AJIO customer support has been notified about the posted complaint.
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                            I
                            Irasna
                            Jul 3, 2021
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                            Resolved

                            When I was placing the order the payment was successful and money was debited from my bank account but order is not placed and while I was trying to confirm my order they are again for asking for payment
                            Jul 8, 2021
                            Complaint marked as Resolved 
                            My complaint is resolved, Money is refunded back to my account.
                            AJIO customer support has been notified about the posted complaint.
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                              L
                              Lakshika_laksh
                              Jul 3, 2021
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                              Website: Ajio

                              Amount deducted from my account and order is not placed
                              AJIO customer support has been notified about the posted complaint.
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                                Lakshika_laksh
                                Jul 3, 2021
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                                Amount got deducted from my account but the order is not visible in order history ... I have been calling customer care from yesterday and there is no reply ... There is no updates through email or call
                                AJIO customer support has been notified about the posted complaint.
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                                  C
                                  Chanddddd
                                  Jul 3, 2021
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                                  I had ordered few items on ajio and paid the amount through google pay. But there is no update on orders in the app and my amount was already deducted. Also, I haven't received any confirmation regarding the order. Please check and refund my amount ASAP.
                                  AJIO customer support has been notified about the posted complaint.
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                                  Haven't received any info
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                                    M
                                    Manju1210
                                    Jul 3, 2021
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                                    Hi, I have ordered 2 tops in ajio today (3rd july 2021), but I could not find the order information or order tracking number from Ajio, also money has been debited from my account. Please verify and let me know the status of my order or else please refund my amount.
                                    AJIO customer support has been notified about the posted complaint.
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                                      K
                                      Krish0702
                                      Jul 3, 2021
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                                      I have ordered a dresses worth ₹1397.45 on july 2nd 2021. Amount has been debited through google pay but order has not been confirmed. I have screenshot my payment transaction to ajio on google pay.
                                      AJIO customer support has been notified about the posted complaint.
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                                        V
                                        vanshikasharma
                                        Jul 3, 2021
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                                        Placed an order on 2nd July
                                        No confirmation mail received
                                        Order also not showing
                                        AJIO customer support has been notified about the posted complaint.
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