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AJIO Complaints & Reviews

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Updated: Dec 13, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 133

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U
Utkarshini Singh
Jul 4, 2021
Mar 3, 2025
This thread was updated on Mar 3, 2025
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Hello I placed on 1/07/21 the payment has been done and deducted from my bank account but still I didn’t receive any confirmation message regarding my order nor it is appearing in “orders” section in the app. They are not responding to any calls and emails.
AJIO customer support has been notified about the posted complaint.
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    Sahithi Pamarthi
    Jul 4, 2021
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    Order was not placed however money got deducted from account
    AJIO customer support has been notified about the posted complaint.
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      S
      Srinijapinky
      Jul 4, 2021
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      I placed an order today and my money got debited but I didn't receive any confirmation about my order and it is showing as no order placed in ajio app.Please resolve asap!Thank you.
      AJIO customer support has been notified about the posted complaint.
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        A
        Arti bhalerao
        Jul 4, 2021
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        Address: Pune

        I have placed my order on 1st July 2021 amount will be debited from my account but I didn't get any notifications regarding my order
        AJIO customer support has been notified about the posted complaint.
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        Same
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          J
          Jigyasa phore
          from Delhi, Delhi
          Jul 4, 2021
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          Website: Www.ajio.com

          I have placed the order on 4 july 2021. And payed the amount through UPI still there is no order confirmation neither on app nor on text or mail . And there’s no customer assistance to contact . I have mailed to customer care with screenshot of payment. I need my refund
          AJIO customer support has been notified about the posted complaint.
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            S
            Sahil7132
            Jul 4, 2021
            Resolved
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            Resolved

            I ordered product and money debited from my account but in app its not showing that order placed my money stuck and in customer care the product is not showing my email ID is [protected]@gmail.com
            Jul 10, 2021
            Complaint marked as Resolved 
            They refunded money in few days
            AJIO customer support has been notified about the posted complaint.
            Jul 10, 2021
            Updated by Sahil7132             Money refunded problem solved
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            Problem solved 👍
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              Pradhika Bhartia
              Jul 4, 2021
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              The company is into malpractice of sending wrong items and when we request for exchange or refund, it rejects the request on the ground that the product mismatch. Even doesn’t respond to emails and calls.
              AJIO customer support has been notified about the posted complaint.
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                J
                jaibala321
                Jul 4, 2021
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                I have placed an order on 02/07/2021 and amount for the order has been debited from my account but till now neither order detail is showing in App nor received any confirmation message….please refund my money
                AJIO customer support has been notified about the posted complaint.
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                  G
                  Gurvenus
                  Jul 4, 2021
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                  My amount was deducted twice but order wasn't placed. It was an only shirt. so, please issue my refund as soon as possible
                  AJIO customer support has been notified about the posted complaint.
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                    A
                    Amruz
                    Jul 4, 2021
                    Resolved
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                    Resolved

                    Order not placed

                    I had ordered few items on ajio and paid the amount through google pay. But there is no update on orders in the app and my amount was already deducted. Also, I haven't received any confirmation regarding the order. Please check and refund my amount ASAP....
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                    S
                    Satwant Deol
                    Jul 4, 2021
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                    I have done payment but no order confirmation nothing
                    AJIO customer support has been notified about the posted complaint.
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                      S
                      Satwant Deol
                      Jul 4, 2021
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                      I have done payment but no order confirmation shows nothing in orders
                      I want order or money back urgently
                      AJIO customer support has been notified about the posted complaint.
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                        M
                        mimosa chiku
                        Jul 4, 2021
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                        I ordered 4 products from your reputed online shopping website on 24 June 2021. The estimated delivery date was 2July but none of the courier service approached or called me. It's a prepaid order and I want a refund on the product since it has been so long even after the delivery date that I haven't got my product.
                        AJIO customer support has been notified about the posted complaint.
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                          G
                          Gurvenus
                          Jul 4, 2021
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                          Address: SS Plaza , 74/2 outer ring road, 29th main road, BTM 1st stage, BTM layout, Bangalore

                          I about to order one only shirt but the payment got debited and the order wasn't placed. so look into this and refund the amount. email was kamalpreet.[protected]@ril.com
                          AJIO customer support has been notified about the posted complaint.
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                          This happened twice with me. Money got debited 2 times
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                            S
                            Survi lal
                            Jul 4, 2021
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                            I have placed an order on 02/07/2021 and amount for the order has already been debited but till now neither order detail is showing in App nor received any confirmation message.I order a Adidas jogger
                            AJIO customer support has been notified about the posted complaint.
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                              K
                              Kaif0786
                              Jul 4, 2021
                              Resolved
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                              Resolved

                              Address: 584K/51 JAIL ROAD BANGALA BAZAR LUCKNOW, 584k/51 jail road bangla bazar lucknow

                              My 1st payment was completed through phonepay of worth rs 707.10 but order was not confirmed so I had done 2 time payment through debit card and this time payment was completed. I want to know when will my first payment get refunded.i have also attached the proof of first payment.
                              Jul 7, 2021
                              Complaint marked as Resolved 
                              AJIO customer support has been notified about the posted complaint.
                              Jul 04, 2021
                              Updated by Kaif0786                               When will I recieve the payment?

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                                Kaif0786
                                Jul 4, 2021
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                                Address: 584K/51 JAIL ROAD BANGALA BAZAR LUCKNOW, 584k/51 jail road bangla bazar lucknow

                                I had ordered 5 items worth rs 707.10 and competed my payment using phonepay. Money was debited but the order is not confirmed yet so I have ordered it 2 time with debit card. When will my first payment will recieved by me?
                                AJIO customer support has been notified about the posted complaint.
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                                  D
                                  Dolina Thokchom
                                  Jul 4, 2021
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                                  I have ordered two products and paid through google pay but the money is debited and i did not receive any confirm message or order message please help me
                                  AJIO customer support has been notified about the posted complaint.
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                                    M
                                    Mou khisa
                                    Jul 4, 2021
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                                    I have placed an order on 02/07/2021 and amount for the order has already been debited but till now neither order detail is showing in App nor received any confirmation message.
                                    AJIO customer support has been notified about the posted complaint.
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                                      S
                                      Saba Shahin
                                      from Bengaluru, Karnataka
                                      Jul 4, 2021
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                                      I placed an order of three curtain sets today. Amount of 2044 rs was debited from my account but it said that my order couldn't be placed.

                                      I am also attaching a screenshot of the transaction of 2044 rs which I made using Amazon UPI
                                      AJIO customer support has been notified about the posted complaint.
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                                      It's resolved now. The amount came back to my account after a day
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