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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
Resolved
292
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3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 136

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N
Navinth
Jul 3, 2021
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I have placed a order on july 3 2021 and the money in the wallet as was deducted but no order confirmation mail nor the app shows anything like the purchase was done...I confused and concered about my money
AJIO customer support has been notified about the posted complaint.
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    S
    swati singh rao
    Jul 3, 2021
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    Hi,

    I've placed my order yesterday for which the money was deducted but received no confirmation and the oder status is not visible through AJIO app.
    AJIO customer support has been notified about the posted complaint.
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      P
      Pranoyl
      Jul 3, 2021
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      Resolved

      Address: Ajio , Mumbai

      I have completed my payment by using my debit card and the amount has been debited from my account but they haven't provided any confirmation.
      Jul 8, 2021
      Complaint marked as Resolved 
      They have refunded the amount .
      AJIO customer support has been notified about the posted complaint.
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        S
        Satyadevik
        Jul 3, 2021
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        I 've placed an order yesterday. The money was deducted from my account.but I didn't receive any confirmation mail or order status.provide me the order status.
        AJIO customer support has been notified about the posted complaint.
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          J
          Janani J
          Jul 3, 2021
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          Resolved

          On July 1, I placed an order for 1425 and paid for it through my debit card. The transaction is successful and the amount got debited from my account. But I have not received the order confirmation id. Nor the order got placed. Have written to customer care and have not gotten any response.
          Jul 5, 2021
          Complaint marked as Resolved 
          Got my refund. Thank you. Just a suggestion for the app is to, acknowledge us with a message that will give us some confidence.
          AJIO customer support has been notified about the posted complaint.
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            M
            Manthan D
            Jul 3, 2021
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            Yesterday I ordered few things of ₹1200 from Ajio the amount was deducted from my bank account but the order list of my account is not updated yet. Also I didn't receive any confirmation text message on my registered mobile number.
            AJIO customer support has been notified about the posted complaint.
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              D
              Devika Swetha reddy
              Jul 3, 2021
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              Address: H/No.3-123/15, Ground Floor, Divya Kshethra Avenu, 2nd Cross Road,, TIRUCHANOOR,

              Today I bought 2 products on AJIO App, the money got deducted, cart has been emptied but I haven't received any confirmation mail or message from ajio
              AJIO customer support has been notified about the posted complaint.
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                S
                Surya20516
                from Hyderabad, Telangana
                Jul 3, 2021
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                On 2nd july around 6:51 i paid for my order through credit card. Amount was deducted but order wasn’t placed didn’t get any conformation message or email even in orders section it isn’t showing.
                AJIO customer support has been notified about the posted complaint.
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                  R
                  Ruhi Qureshi
                  Jul 3, 2021
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                  I placed order for three items today. Amount got debited too, but no confirmation message from Ajio nor can I see the orders in my account.
                  AJIO customer support has been notified about the posted complaint.
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                    A
                    abmodi5
                    Jul 3, 2021
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                    I have placed order successfully of 8942 INR in ajio app. My money was debited from my account but I have not received confirmation mail or messages and the order confirmation is not listed in ordered history. Kindly check and resolve this issue.
                    AJIO customer support has been notified about the posted complaint.
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                      S
                      SATHYA RAJA KUMAR S
                      Jul 3, 2021
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                      I have ordered a kurtis for 1558 in ajio app. My money is debited from my account but I have not received confirmation mail or messages. And the order confirmation is not listed in ordered history. Kindly check and resolve this issue
                      AJIO customer support has been notified about the posted complaint.
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                        R
                        Rinisha98
                        Jul 3, 2021
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                        Address: Tirunelveli

                        I have ordered a kurta in ajio app. My money is debited from my account but I have not received confirmation mail or messages. And the order confirmation is not listed in ordered history. Kindly check and resolve this issue
                        AJIO customer support has been notified about the posted complaint.
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                          V
                          videesha
                          Jul 3, 2021
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                          Address: Rayachoty,kadapa

                          I ordered some products worth 2375/- rupees on 1st/july/2021 at 8.30 p.m on ajio .. i paid the amount using phonepay upi... The amount debited from my side to merchant but products not booked and the amount not refunded.. this is not the first time the same thing happend in few months back i called ajio customercare.. they wasted my time but not resved my issue.. i lossed 2500 rupees in last transaction.. and this time 2375/-rupees.. this is the repeated problem occured in ajio website for so many customers..please take it as serious issue and resolve the solve ... (i am a small self earned women Its my hardearned money.. i dont want to loose this time)please refund my amount ..
                          AJIO customer support has been notified about the posted complaint.
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                            B
                            Beee
                            Jul 2, 2021
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                            Address: Guntur

                            I am M.Bharath simha reddy. I have placed an order(slides) on 2-jul-2021. I paid my payment through paytm. I didn't get a confirmation message and the order wasn't there in my ajio orders. I am attaching my payment details below. Please refund my money as soon as possible or place my order perfectly. I need it as soon as possible. I don't know where all my money went. ajio received my amount and didn't send a confirmation message.
                            AJIO customer support has been notified about the posted complaint.
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                              S
                              Shreya_duhh
                              Jul 2, 2021
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                              I can't view my order even though I've placed and paid for it.

                              Website: Ajio

                              My order number being FL[protected] was ordered today and paid at the same time. But when I open the orders option on my app it says no orders and I didn't even receive any mail saying my order is confirmed. Also, after I ordered 3 clothes, the prices of the very same dropped to 50% lesser than of what I had purchased them for. This is a very frustrating app. Need this issue to be resolved. We can't be waiting here while the payment is already...
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                              kisan agarwal
                              Jul 2, 2021
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                              Sir, I have made a purchase on Ajio of Rs. 1549.10 and amount have been deducted from my account by no order has been generated and no detailsis being shown in my orders on the Ajio Site. The payment screenshot has been attached.
                              Thanks
                              AJIO customer support has been notified about the posted complaint.
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                                S
                                Sabina Momtaz
                                Jul 2, 2021
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                                I placed an order fir 2774 on 1st july, my money got deducted but order wasn't placed, and I still haven't received the refund, I want ny money back
                                AJIO customer support has been notified about the posted complaint.
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                                  H
                                  Hem96
                                  Jul 2, 2021
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                                  Address: Nagadevanahalli
                                  Website: Ajio

                                  I have ordered 2 products today, money got deducted from my account but haven't got confirmation message. Please clarify this issue as soon as possible.

                                  Thans and regards
                                  AJIO customer support has been notified about the posted complaint.
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                                    J
                                    Jatinkumar0310
                                    Jul 2, 2021
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                                    I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 13th of June. Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me. I have also attached the screenshot of my bank statement there.
                                    After this return, I have returned two more items and got refund for them on the same day.
                                    But why I have not get any refund for this order even after 19 days of initiation
                                    Please check and take required action.
                                    AJIO customer support has been notified about the posted complaint.
                                    Jul 02, 2021
                                    Updated by Jatinkumar0310                                     I am trying to attach screenshot but it is not showing after submit.

                                    Jul 02, 2021
                                    Updated by Jatinkumar0310                                     Now it is attached
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                                      R
                                      Reemalewis
                                      Jul 2, 2021
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                                      Today I have ordered 3 products from Ajio order amounting Rs 396 using my credit card. Amount also deducted from my credit card but the items are not showing in my Ajio account under orders also message and mail not received.
                                      So, I request you to confirm and send an email and if not possible kindly refund the amount.

                                      Thanks & Regards
                                      Reema
                                      AJIO customer support has been notified about the posted complaint.
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