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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
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292
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3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 139

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V
Vindya S
Jul 2, 2021
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Hi, My money got deducted but order is not placed
AJIO customer support has been notified about the posted complaint.
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    jasond782
    Jul 2, 2021
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    I bought a shirt. When I placed the order, money was deducted from my account. But the order is not showing in "my orders".
    AJIO customer support has been notified about the posted complaint.
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      Sheetal Kargutkar
      Jul 2, 2021
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      Today i ordered i.e 2nd July 2021 no confirmation about my order has been placed it's just showing you haven't ordered anything. And not showing any msg of redeem my ajiowallet.But the wallet cash is showing my balance is Rs.0
      AJIO customer support has been notified about the posted complaint.
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        Johannah
        Jul 2, 2021
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        I had placed an order on ajio. The amount was deducted from the account but the order was not confirmed. I didn't receive any message or email. And order history also does not show. Kindly do the needful. And please place my orders.
        AJIO customer support has been notified about the posted complaint.
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          Abishek Johannah
          Jul 2, 2021
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          I made payment of my order but after amount has debited but there's no order placed. Kindly do the needful
          AJIO customer support has been notified about the posted complaint.
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            K
            Kalam Md
            Jul 2, 2021
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            Address: Mumbai

            Hi, I ordered items worth ₹1768.05 from AJIO on 1st July 2021 at 11:51 PM, but no confirmation recieved so far, the order section is not showing any order, now I'm left with panic.
            Please Help me get my money back or the order. Thanks
            AJIO customer support has been notified about the posted complaint.
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              V
              Vinitha saravanan
              Jul 2, 2021
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              Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India - 560068

              July 1st big bold sale, i have order some cloths, through online payment, the money was debited but order was not placed, i didn't recent order confirmation. Please do something for my refund.
              Jul 16, 2021
              Complaint marked as Resolved 
              I got my refund, But I had took more steps to reach ajio customer care like NCH complaint raising, email and call to ajio customer care. Finally my money us back
              AJIO customer support has been notified about the posted complaint.
              Jul 02, 2021
              Updated by Vinitha saravanan               Please kindly help me
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                S
                Swapnil R Kurhade
                Jul 2, 2021
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                I was trying to buy shoes... when I place the order ..money deducted from my account but order not placed..I checked there is no order showing..my 1st order success but 2nd one failed..please do the needful..and return my refund or provide my order(Asics shoes)
                AJIO customer support has been notified about the posted complaint.
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                  vaishnavi00
                  Jul 2, 2021
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                  I order today i.e.1july at 11:30 around and no confirmation about my order has been placed. It's just showing you haven't ordered anything after 2 hours .
                  AJIO customer support has been notified about the posted complaint.
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                    M
                    Mrinal149
                    Jul 1, 2021
                    Jul 11, 2023
                    This thread was updated on Jul 11, 2023
                    Resolved
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                    Resolved

                    Amount debited but order not placed

                    My order for John Players Jeans did not go through but amout of Rs. 753.40 was deducted by bank. Please try to re book my order or refund my money soon....
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                    91 found this helpful
                    21 Comments
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                    Charu Bararia
                    Jul 1, 2021
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                    I ordered from ajio onjuly1 2021 at11pmThe amount from my bank got deducted but i did not receive any confirmation on the order and when i re-entered the ajio app the product that i wished to buy was still in the cart..i would like to know if the order will be placed or the amount deducted will be refunded
                    AJIO customer support has been notified about the posted complaint.
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                      Pooja_nap
                      Jul 1, 2021
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                      I have placed my order on 1st July. Amount has been deducted in my bank account but no order is places in the orders.
                      AJIO customer support has been notified about the posted complaint.
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                        Anu2091
                        Jul 1, 2021
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                        I made an order of 1600 today at 10 pm. The amount got debited from my account but I do see any update on the order. Kindly let me know the status else please provide me a refund.
                        AJIO customer support has been notified about the posted complaint.
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                          Anandsap
                          Jul 1, 2021
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                          Money deducted from my account but order not placed
                          AJIO customer support has been notified about the posted complaint.
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                            V
                            Viji.
                            Jul 1, 2021
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                            I have ordered in ajio and made payment.The money have been debited from my bank account and the order conformation message have not received
                            AJIO customer support has been notified about the posted complaint.
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                              prernareddy
                              Jul 1, 2021
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                              I ordered from ajio on[protected] at around 8:20 pm... The amount from my bank got deducted but i did not receive any confirmation on the order and when i re-entered the ajio app the product that i wished to buy was still in the cart..i would like to know if the order will be placed or the amount deducted will be refunded.
                              AJIO customer support has been notified about the posted complaint.
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                                V
                                Vamsikotcherla
                                Jul 1, 2021
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                                The money have been debited from my bank account and the order conformation message have not received
                                AJIO customer support has been notified about the posted complaint.
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                                  I
                                  Imkonglemla
                                  Jul 1, 2021
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                                  I ordered from ajio on[protected] at around 3:47 pm... The amount from my bank got deducted but i did not receive any confirmation on the order and when i re-entered the ajio app the product that i wished to buy was still in the cart..i would like to know if the order will be placed or the amount deducted will be refunded.
                                  AJIO customer support has been notified about the posted complaint.
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                                  Have you got any response??? This happened with me also
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                                    Preethi!
                                    Jul 1, 2021
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                                    Website: www.ajio.com

                                    I placed an order and done payment but there is no confirmation regarding order either in ajio app or email.
                                    AJIO customer support has been notified about the posted complaint.
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                                      K
                                      Krishna1616
                                      Jul 1, 2021
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                                      There was 3 Skechers shoes total was 7212/- was debited and order was not placed. How will I get my refund back.
                                      AJIO customer support has been notified about the posted complaint.
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