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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 140

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S
Shahabaz Abdulla
Jul 1, 2021
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Price has been deducted by upi no order has been placed yet or no refund
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    Yeswanth Kumar Pulicherla
    Jul 1, 2021
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    Hello Team,

    I have made an order and paid the amount of 1050 through Paytm wallet. The amount got debited from my account successfully but received failed message from ajio.

    Attached the screenshot for your reference.

    Kindly refund the amount as soon as possible.

    Thanks
    Yeswanth
    [protected]
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      Pavithra Hosallikar
      Jul 1, 2021
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      3021/- has been deducted from account through upi but order is not placed.please help
      Kindly help
      It will affect ajio's reputation
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        T Blazee
        Jul 1, 2021
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        I'm writing you regarding a recent purchase made on 1st of July. The transaction was successful and my money got debited from the account but I can't see any confirmation of placed orders on the orders tab of the app. I haven't received any confirmation email as well. I'm panicking now.
        Please help me.
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          S
          sneha nalla
          Jul 1, 2021
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          I have placed an order of 14 items amounting to 8764.71 on July 1st and the money is debited at 12:35 AM but the order ID is not created and the items are not shown in the order page. Please help me out with the money or place the order.
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            S
            Sabath
            Jul 1, 2021
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            I have ordered dresses worth 2321.25.Amount has been debited but order has not been confirmed.
            AJIO customer support has been notified about the posted complaint.
            Have you received the refund yet
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              Laxmi Dwara
              Jul 1, 2021
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              I had ordered clothing worth Rs.2117, who's payment was done through Google pay but Order didn't get confirmed. Pls look into it and refund my money, or send me my clothing.
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                Binal Chhayani
                Jun 30, 2021
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                Hamare account block karke apko kya mila...balki hmara to sab kuch gya ham midal calss logo ki parva ap kyu karenge koy bat nahi apse nahi to apse achche kai our shoping mall hai hm vahase karenge.ap rakho apna mal apne pas
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                  KPriya76
                  Jun 30, 2021
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                  My order number FL[protected] placed on 22nd May 2021 was delivered after one month of placing order 22 June 2021. They sent a message saying the order is being returned due to logistic issue and asked me to place a new order. So I ordered the same products which I received. After a month I received the older order. But Iam unable return it because the delivery status has not been updated on website. Inspite of numerous calls to customer care and mails no response and issue is unresolved. Nothing has been done about it.
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                    A
                    Ansnsnu
                    Jun 30, 2021
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                    I returned the product on 8th May 2021,
                    Still I haven't get refund. Continuously I am following up Ajio costumer care services. But no resolution from them

                    My return ID: RT 35849187
                    Complaint ID : COM[protected]

                    Please provide refund
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                      Guni28
                      Jun 30, 2021
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                      I was placing order on Ajio and already paid an amount of Rs. 1311 through google pay UPI But on ajio app ut says no order placed. Please sort it out
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                        S
                        Supritha KT
                        Jun 30, 2021
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                        Its already 10 days but amount is not refunded please check the my refund status It is too bad please check my refund
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                          Swathy21
                          Jun 29, 2021
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                          The item was missing and partial item was delivered, compliant was raised on 22nd june, resolution was promised by 25th june

                          Today is 29th and no one from ajio customer service reverted with resolution

                          When called back, the agent named Ashish disconnected the call abruptly and did not transfer the call to supervisor, as promised

                          The call gets connected after 20 mins of minimum wait time and now the supervisor named Sabiya promised resolution in 24 hours along with a manager call back in 1 hr

                          These people have tortured me, kept my money with them and behaved inappropriately when contacted them
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                            Annette Elsa Varghese
                            Jun 29, 2021
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                            Website: www.ajio.com/selfcare

                            I had payed for an order which costed 974 rs...the order did not get confirmed even after the payment...when I called the customer service they said it will be refunded in 48 hours...right now they have sent back 300 rs which I believe is the refund?...cannot reach them now. At least please do refund the money fully.
                            AJIO customer support has been notified about the posted complaint.
                            I paid Rs.1500 for superdry slippers but I did not get any confirmation. I tried calling the customer care but the line is busy. If the order is not confirmed, I want full refund.
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                              nikita talwar
                              Jun 28, 2021
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                              I placed an order with the app (a backpack) and received a wrong product (a hand carry bag) on 3rd June. Since then i have been just asking for updates about the refund and pickup for the wrong product with no valid response. A huge amount of 12700 is stuck with them and they are cancelling my return without any valid reason. I have uploaded the pictures of the wrong product and the customer care executives can see that a different product has been delivered to me but there is no solution. I just receive an auto generated replies to be contacted within 2 days and it never happens. The most unprofessional team that i have ever come across.
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                                Nilanjana@1969
                                Jun 28, 2021
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                                Hi, My name is Nilanjana Das, today I order 2 items through Google pay in AJio account but I didn't get any order confirmation id please help me
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                                  Insane Soul
                                  Jun 28, 2021
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                                  Resolved

                                  Address: Geetanjaly(H), Koodappulam P O, Ramapuram, Kottayam. - 686576

                                  I tried to place an order. But it not confirmed. I payed via gpay and my money is deducted from my bank account but order not confirmed. It is still left in the bag. What Can I do. Why are you showing such fraud activities.!!?
                                  +1 photos
                                  Jun 29, 2021
                                  Complaint marked as Resolved 
                                  Thanks for resolving my issue.. I got my money back.!!
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                                    Suraj verma bada
                                    Jun 27, 2021
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                                    I have requested to return a product on 21 June 2021 but today is 27 June 2021 and nobody have came to pickup the product
                                    I have tried complaining to ajio through email
                                    They are not resolving my problem
                                    AJIO customer support has been notified about the posted complaint.
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                                      Souravyuvrajj
                                      Jun 27, 2021
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                                      Ajio is holding my refund of Rs.1200 from past 15 days. I have contacted there customer service more than 20 times but they are not giving any solution and now they have blocked my number.
                                      Please help me
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                                        Rucha B
                                        Jun 27, 2021
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                                        Order #EX[protected], complain id- COM[protected], COM[protected], COM[protected], COM[protected]
                                        This is absolutely ridiculous.Exchange product is successfully picked up but not received my product back and in app it is showing delivered. So I filed a complaint but still no response they are just increasing the resolution date. Now even customer service is not receiving calls. Seriously Ajio has the worst customer service ever.
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