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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 13, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 145

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H
Hims1201
Jun 11, 2021
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I ordered Altheory colorblock Low top lace up sneakers of Rs 1120, after applying ajio cash of 169, my account got debited with Rs 951. But in order section no order placed is shown and no details are provided. How can such things happen in such sites. However my account has got debited. I want a return of my money either or place my order as soon as possible.
I have received the email for succesful payment. Solve this issue fast.
AJIO customer support has been notified about the posted complaint.
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    Pooja.Mirashi
    Jun 11, 2021
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    Website: Ajio.com

    I have placed an order for which money has been deducted from my bank account but I didn’t receive my order id or confirmation . Also, I'm trying to reach the customer care but they aint answering my calls and email. So ajio either accept my order or give me refund asap.
    AJIO customer support has been notified about the posted complaint.
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      Pooja.Mirashi
      Jun 11, 2021
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      I have placed an order for which money has been deducted from my bank account but I didn’t receive my order id or order confirmation. I’m trying to reach the customer care but they aint answering my call nor replying to my mail. So ajio either accept my order or refund my money asap.
      AJIO customer support has been notified about the posted complaint.
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        Rani kahlon
        Jun 11, 2021
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        Address: Durga nagar near royal public schoolbareilly up 243006
        Website: [email protected]

        Hello plz help me to sort out my refund back problem..two days before I selected some item on ajio app and do payment 6157 rs but one item out of stocked while processing of payment but the payment debited from my account but my order Did not confirmed But 30 min i got a message from ajio that You have recieved refund back sucessfully then I checked my account but payment not credited...next day i complained on costomercare by gmail but nobady solved my problem so plz i have called so many times on ajio care plz help me to sort out my problem as soon as possible plz..????
        AJIO customer support has been notified about the posted complaint.
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          Shruti Hugar
          Jun 11, 2021
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          The amount for my order has been deducted from my account but I haven't received confirmation yet..I want to know whether it is confirmed or not otherwise need a refund
          AJIO customer support has been notified about the posted complaint.
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            D
            Dipsy12
            Jun 10, 2021
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            The have not delivered the complete product, just delivered one set pack instead of two.
            Hey Abhishek! YourAJIO order FL[protected]/[protected] is out for delivery. Track your shipment: https://ecomexpress.in/tracking/?awb_field=[protected] . For details, click here bit.ly/37ook6p
            But the have just delivered incomplete product.
            Hey Abhishek! It's time to celebrate. Your AJIO order FL[protected] has been successfully delivered. Click here https://www.ajio.com/survey?v=RkwwMjYyNzY3MTc0fDI3NDQwNzgwMjk= to share your experience.
            With proper delivery OTP they are doing this then. And showing product is delivered, very poor customer service. And in bag also just on code is mention other missing FL[protected]
            AJIO customer support has been notified about the posted complaint.
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              Phaneendra052
              Jun 10, 2021
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              Address: Kappala venkanna centre,doddipatla vari Street,opp blood bank, Tanuku, Andhra Pradesh, West Godavari

              I returned a product but my amount didn't credited in my ajio wallet pls credit my amount as soon as possible in my ajio wallet
              AJIO customer support has been notified about the posted complaint.
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                Dipsy12
                Jun 10, 2021
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                I have order set of two square neck vest L Black[protected]
                Order no FL[protected].
                But I have just received 1 pack instead of two packs.
                AJIO customer support has been notified about the posted complaint.
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                  Bhawanatater
                  Jun 10, 2021
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                  Address: Bilara Aadarsh colony near post office road

                  My account has been blocked. I have received few items that I wanted to return but I do not have access to do anything about the same.

                  I want my account and rights to be resurrected. I spoke to a supervisor and have some feedback to share. Your staff needs to take a breathe and not get on to the customer's nerves. I expect the other person to listen to me and not behave rudely with me. Resolution is something that looks vague right now but your staff needs a lot of grooming. I myself head escalation desk and handle RBI complaints. But interaction with your supervisor was a shocker. I didnt call to listen to a radio tape...I expected assurance and validation that something will be worked out. This is crazy honestly.
                  I do not trust your brand/shopping portal and would like to return all the products ordered till date
                  AJIO customer support has been notified about the posted complaint.
                  Jun 10, 2021
                  Updated by Bhawanatater                   Pls solve my problem
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                    Anupama Baburaj
                    Jun 9, 2021
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                    Address: Chenam, cherpu, Thrissur, Kerala

                    We did the payment for 5 products through your application via debit card. The payment is done but the order isn't placed yet. The call and mail isn't replied from the side of the company. We hope you to solve it as soon as possible.
                    AJIO customer support has been notified about the posted complaint.
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                      Bhumikasathish
                      Jun 9, 2021
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                      Address: Mysore

                      My orders is not placed i paid through Google pay but My amount got deducted please resolve this issue
                      AJIO customer support has been notified about the posted complaint.
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                      Is your issue solved???
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                        F
                        fire you
                        Jun 9, 2021
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                        Sir ajio is not returning my product .they say awb number is not generating kindly wait wait .so kindly pay attention to my case my order is FL[protected].this time ajio is making us fool
                        AJIO customer support has been notified about the posted complaint.
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                          Kedarlui
                          Jun 9, 2021
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                          Website: WWW.ajio.com

                          2 months before I had received refund for returning dress, refund was credited to ajio wallet even after providing bank details, I tried to transfer the money to my bank account couldn't do it, I called customer care and as they told send an email to ajio for IMPS transfer. Till now I'm not able to get my money, even after entering account details I'm not able to submit. Please look into the matter.
                          AJIO customer support has been notified about the posted complaint.
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                          i get refund for my shoes who i ordred from ajio, but, i am unable to send my money from ajio wallet to my bank it will shows you have insufficient balance, it will happens 2 times with me by ajio.poor customerservice no one can conversate with you.please banned this site.this is the fraud company. please solved my problem.
                          Reply
                          Hey there! There is another way to transfer that amount called NEFT. In order to process the NEFT, please fill in following Bank A/c details and send it to [protected]@ajio.com. Customer Name, Account Number, Bank Name, Account Type, IFSC Code, Amount to be refunded.
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                            roma22
                            Jun 9, 2021
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                            I Placed an order for Rupees 3, 298 on 09/06/2021. The money was deducted from my account, but when I login to AJio it doesn't show under order section nor dis I get any mail or message from AJio.
                            AJIO customer support has been notified about the posted complaint.
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                              Rupali Gulati
                              Jun 9, 2021
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                              Received an empty courier

                              Following is the email which I have written to AJIO 5 times, but they always fail to respond:

                              Hello,

                              This is my 5th email to you in the last 10 days. It seems like neither do any of your customer support representatives want to look at my email, nor do they want to respond to it. This usually happens when a company knows that they are at fault for messing up a loyal customer’s order.

                              My order...
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                              Karishma Punjabi
                              Jun 8, 2021
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                              Hi Team,
                              I want to confirm my order for which amount has been deducted from my account but no orders are been reflecting in my account.
                              Kindly accept my order or else refund my amount paid by Gpay to you.
                              Upi id: karishma.[protected]@okaxis
                              Amount paid: 1356.45/-
                              Kindly do the needful as soon as possible.
                              AJIO customer support has been notified about the posted complaint.
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                                Audrey D\'sa
                                Jun 8, 2021
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                                Address: Pune
                                Website: Ecommerce

                                Hi team,
                                I have made 2 different orders with Ajio and have not received a confirmation message about the order for the same.
                                I would like a refund or an order confirmation for this.

                                This has happened quite a few times with me using Ajio.
                                Please do look into this.
                                AJIO customer support has been notified about the posted complaint.
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                                  anshu26k
                                  Jun 8, 2021
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                                  Yesterday i placed a order ₹1345 ...money has been deducted from my account but order isn't placed .
                                  AJIO customer support has been notified about the posted complaint.
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                                    shank_ag
                                    Jun 8, 2021
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                                    My account has been blocked without any reason. Now i an unable to login

                                    my account details

                                    [protected]@yahoo.Co.In

                                    shashank agarwal

                                    [protected]
                                    AJIO customer support has been notified about the posted complaint.
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                                      Meghna khatri
                                      Jun 8, 2021
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                                      I placed an order of Rs2488 on 8 june 21. My amount is deducted from my account but order is not placed. Not showing any confirmation. Pls resolve my problem. I am your loyal customer .
                                      AJIO customer support has been notified about the posted complaint.
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