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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 150

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P
priyam2000
Apr 28, 2021
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I ordered two shoes, and received wrong products received same brand but different models i registered the complaint ajio, they accepted the return and It was picked up more than a month ago and i have not received any refund on it yet till date, i am complaining from day 1 even on social media they are not replying, when i call on customer care it gets connected in 1.5 hours i wait for that long they still don’t give me any update once they gave me a update that the product received to them are not the products I ordered which is exactly why i am returning, seriously ajio has very bad management This literally a fraud case
AJIO customer support has been notified about the posted complaint.
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    archiarchana
    Apr 28, 2021
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    My returns r not picked up yet
    return id#RT35071031
    return id#RT34893255
    return id #RT34417987
    i have called so many time
    i sent mail also
    AJIO customer support has been notified about the posted complaint.
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      R
      rajeevkin
      Apr 28, 2021
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      I just made an order on jio my payment From phoney pay upu and Ajio wallet Both has been deducted but end up showing payment failed please pay again.
      This was my first ever shop on AJIO and worst experience in online shop.
      Kindly send my money back and keep your products with you. I don't want this type of experience in online shop.
      Customer care is also not responding.
      AJIO customer support has been notified about the posted complaint.
      Apr 28, 2021
      Updated by rajeevkin
      I just made a complaint against AJIO instant it's showing marked resolved without any solution and not even taken a second to marked it resolved koi setting hai yahan bhi ambani ki kya
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        S
        Shreyajaiswal
        from Unnao, Uttar Pradesh
        Apr 27, 2021
        Resolved
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        Resolved

        I ordered 2 it's from ajio on 2 April total amount I paid was 1919/_ through airtel wallet. One product which was not even dispatched I canceled and got refund withing 3 to5 days in my airtel wallet but the second item was delivered and because of colour issue I returned it on 9 April till now 27 April I didn't get any refund of amount 999.50 which pending . Plz resolve my issue.🙏
        +1 photos
        May 22, 2021
        Complaint marked as Resolved 
        I continuously contacted ajio customer care through email and asked for my refund . Today only got my refund.
        AJIO customer support has been notified about the posted complaint.
        May 05, 2021
        Updated by Shreyajaiswal
        No response 😕 from company still not got my refund. Plz help me out🙏
        May 20, 2021
        Updated by Shreyajaiswal
        Not refunded my money yet
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          M
          Muhammed khais
          Apr 27, 2021
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          Resolved

          I have placed an order through ajio app and done payment via googlepay. But in the order menu of the ajio app doesn’t show the order i placed.
          +2 photos
          Apr 27, 2021
          Complaint marked as Resolved 
          Now the order is showing in the Ajio app
          AJIO customer support has been notified about the posted complaint.
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            A
            Aanchal Walia
            Apr 27, 2021
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            On 27/04/2021 at 1:24 my bank account debited the amount of 2002 INR against the order I placed. However the app shows no order has been placed but the money has been deducted from my account. I request you to please resolve this issue as soon as possible. I also didn’t receive any confirmation mail regarding the order. Hope you look into this matter soon.
            AJIO customer support has been notified about the posted complaint.
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              B
              Apr 27, 2021
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              Address: Bangalore

              Received empty cover instead of the product, when I connected with them, they are saying that the product was delivered safely and talking very rudely

              I have purchased this in Feb 2021 month and till now no resolution
              AJIO customer support has been notified about the posted complaint.
              The issue is not resolved
              No updates yes
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                M
                mohammed niyas ksd
                from Muluppilagadu, Kerala
                Apr 25, 2021
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                I have ordered a product and get and returned but even after 1 month refund has not been initiated.It was shown that the refund would be initiated soon and to my surprise now it showing that the product is delivered and you can return or exchange the product.please do necessary
                AJIO customer support has been notified about the posted complaint.
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                  S
                  Salini Radha
                  Apr 25, 2021
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                  Address: Balaji school, jammalamadugu,516434

                  Please unblock my account...I want return my order
                  AJIO customer support has been notified about the posted complaint.
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                    S
                    Sonampoddar
                    Apr 25, 2021
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                    Website: Www.ajio.com

                    So my account was hacked and my wallet was emptied .. I called them immediately and they took one month to respond .. finally they accepted the glitch in their system and was ready to refund my amount . Then immediately I tried logging it dint happen .. and no response post that . Recently I received a response saying any transfers done from the account is treated as done by customer .. what a get away !!!
                    AJIO customer support has been notified about the posted complaint.
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                      K
                      Kavyamanoj
                      Apr 24, 2021
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                      I placed an order in Ajio for a jacket and i got delivered a t shirt today...The address on the package was mine but inside the package the product was different and the bill was also named on someone else's address..
                      I need a refund or an exchange for the same
                      AJIO customer support has been notified about the posted complaint.
                      This also happened but because my account is hacked I am helpless
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                        Basapi Hansepi
                        Apr 24, 2021
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                        I've ordered a shirt from AJIO just now and payment is also done through phonePe but it didn't show any order details
                        AJIO customer support has been notified about the posted complaint.
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                          N
                          Nikithas
                          Apr 23, 2021
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                          I have returned the product to ajio with all the tags and the product was in good condition. It's been almost a month but I didn't receive the refund I got a email that my refund was initiated on April 2nd but till now I didn't get any refund.
                          I have sent them multiple emails but it was of no use.will never again order anything from ajio
                          AJIO customer support has been notified about the posted complaint.
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                            V
                            Varshini Vidhya Vasan
                            Apr 21, 2021
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                            I placed an order at ajio and my money was deducted but no order was placed
                            AJIO customer support has been notified about the posted complaint.
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                              A
                              Abhi Sai Ras
                              Apr 21, 2021
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                              Address: Suryapet

                              Plz solve my problem as soon as possible
                              AJIO customer support has been notified about the posted complaint.
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                                M
                                Muzamil Yousf
                                Apr 21, 2021
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                                Address: Cheki Cholend Jammu and Kashmir

                                My ajio account was hacked. and i had money in my ajio wallet. Ajio customer care support is not responding at all. i’ve emailed them a lot of time.
                                AJIO customer support has been notified about the posted complaint.
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                                  Arya Rajeevan1234
                                  Apr 21, 2021
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                                  Address: Calicut

                                  I ordered for a shirt then due to some adress issues i canceled it and they give me the refund .then i reordered the same shirt the order is not placed yet and my money was deducted from my account .i send around 30 mails and call to the customercare service there is no reply from them .very shameful thief app
                                  AJIO customer support has been notified about the posted complaint.
                                  Apr 21, 2021
                                  Updated by Arya Rajeevan1234
                                  I want my money back .from the bank statement the cash has been trasacted but the order is not yet placed
                                  Apr 23, 2021
                                  Updated by Arya Rajeevan1234
                                  The problem was solved today .i got my money back.i send an email to the grievance officer of ajio then i got a sudden response .they resolved my problem
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                                    A
                                    Anikutty
                                    from Mumbai, Maharashtra
                                    Apr 20, 2021
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                                    Address: Saras Chettiyarmukku Mayyanad PO Kollam

                                    Did not get refund of two of my Kurtis...almost a month now
                                    AJIO customer support has been notified about the posted complaint.
                                    Will they look into the matter
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                                      H
                                      Hirak Koley
                                      Apr 20, 2021
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                                      I have ordered on 10 April 2021 two leggings in ajio which should be delivered by 20 April 2021 but they haven't shown any details about delivery time or date till now. Really faustrating and not appreciated. Please resolve as soon as possible. Order Id #FL[protected].
                                      AJIO customer support has been notified about the posted complaint.
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                                        M
                                        mohammed niyas ksd
                                        from Muluppilagadu, Kerala
                                        Apr 20, 2021
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                                        My order with order id FL[protected].I have returned the product many days ago and still not recieved my refund.Your last date of refund you said was also over.
                                        AJIO customer support has been notified about the posted complaint.
                                        No reply from your side
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