Submit a Complaint
Claimed

AJIO Complaints & Reviews

www.ajio.com
1
Updated: Nov 29, 2025
Complaints 4141
Resolved
292
Unresolved
3849
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
AJIO

AJIO reviews & complaints page 172

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deba Debnath
Nov 14, 2020
Report
Copy

I ordered kurti set on 26th october. Delivery date is 13th November showing in the app. But there is 14 th November till now this order not delivered. I compliant 2 times but they are not revert anything.
+1 photos
AJIO customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Susmritee Lahan
    from Powai, Maharashtra
    Nov 13, 2020
    Report
    Copy

    Address: Khowang Duliabam Gaon, District Dibrugarh,Assam,785675
    Website: Ajio

    I have returned 5 products to AJIO but money of 3 product is still not refunded. Ajio is so bad in this service please refund my money.
    AJIO customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aayushi Devpura
      Nov 13, 2020
      Report
      Copy

      My order delivery is not updated on app and I can't apply for return because of that...How do I return now? Please update or else show some other path.
      AJIO customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        K.k sharma
        Nov 12, 2020
        Report
        Copy

        Address: 4/30 radha puram estate, hameshaa road, NH-2

        My order delivery is not updated on app and I can't apply for return bcz of that...How do I return now? Please update or else show some other path.
        AJIO customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shradha_26
          Nov 12, 2020
          Resolved
          Report
          Copy
          Resolved

          My return parcel was collected from my house but the Company is not refunding my money back ever after providing the slip for pick up.
          +1 photos
          Nov 13, 2020
          Complaint marked as Resolved 
          AJIO customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bindu Gubbeshan
            Nov 12, 2020
            Report
            Copy

            Refund is not received

            Address: Ajio c/o Reliance Retail Limited Plaza, 74/2 Outer ring Road BTM LAYOUT bangalore 560068

            Order Id: #FL[protected]
            The amount has been prepaid on this order and among this one of the order is cancelled before dispatch and other is cancelled and returned to the warehouse but still I have not yet received my amount. The total amount to be refund is 1254. 75...
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            L
            lesti7
            from Cherthala, Kerala
            Nov 12, 2020
            Report
            Copy

            I ordered a product from ajio app on nov 10, 2020. I had not recieved order id and the money was debited from my account . They mailed me they will refund it within 72hours. But I haven't refunded my money yet.
            +2 photos
            AJIO customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sesasowmya1
              from Hyderabad, Telangana
              Nov 11, 2020
              Report
              Copy

              Address: 3-14-36/7/22/A,viveknagar,Ramanthapur
              Website: ajio

              I orderd 1 items on 30th oct. I did'nt received items it was showing delivery delayed. Today when i checked details of my orders it was showing "delivery unsuccessful - return complete". But i never cancelled the orders and i havent even received any call or text regarding the order. So where is my refund for this item ?? I want my refund of my items order id "FL[protected]"
              I orderd 1 another items on 20th oct. I did'nt received items it was showing delivery unsucessfull. Today when i checked details of my orders it was showing "delivery unsuccessful - return complete". but i have cancelled the orders . So where is my refund of this item?? I want my items refund of my item order id "FL[protected]"can plz respond to my msg as soon as possible and refund my money to my ajio wallet.
              AJIO customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ashwitha35
                Nov 11, 2020
                Report
                Copy

                Money is debited from my side but no order placed. I mailed the AJIO team the same. Every time they asked me to wait 2 more days to issue refund giving complaint number COM[protected]. Other than this there is no help from their side.
                AJIO customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sesasowmya
                  from Hyderabad, Telangana
                  Nov 11, 2020
                  Report
                  Copy

                  Address: 3-14-36/7/22/A,VIVEK NAGAR ,NEAR YADIAH HOTEL, STREET NUMBER 6

                  I have orderer kurtis with the payment method(ajio wallet )nd the order id is FL[protected]. when the delivery boy came i have told him to cancel that order .so in ajio app i got update that delivery was unsuccessfull til now with return RT25524531 nd dint get refund to my ajio wallet of cost 517rs.and i have other product with the payment method (ajio wallet) nd the order id is FL[protected] this order got delayed today in ajio app it is showing that delivery unsucessful nd i dint geot refund of rs 340 can plz refund my money to ajio wallet so that i should purchase some products with that amount
                  AJIO customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Manotosh ghosh
                    Nov 11, 2020
                    Report
                    Copy

                    Ek product return nehi ho Raha hai..Maine be bahut bar customer care se call Kiya ha but Mera problem nehi solve hua hai..Maine complain ki tha 16 Oct
                    AJIO customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ad9anu
                      Nov 11, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Order id. [protected]
                      the company deliverd old products to their costomer
                      I ordered jeans from ajio but the jeans are old and torn
                      then i exchange my jeans
                      but the exchange jeans is also old
                      +4 photos
                      Nov 11, 2020
                      Complaint marked as Resolved 
                      The company not email me
                      AJIO customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sachin Chandrashekhar
                        Nov 11, 2020
                        Report
                        Copy

                        Address: Bengaluru

                        My refund has be initiated on Oct 30th with regard to to my order id FL[protected] of Rs 8567. I need the refund as soon as possible and I paid it through debit card and I need my amount to be credited in my source account as soon as possible
                        +1 photos
                        AJIO customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pallabi Gogoi
                          Nov 9, 2020
                          Report
                          Copy

                          Ordered two sweatshirton 9 nov
                          Money deducted order not placed.
                          Please look forward the matter
                          +2 photos
                          AJIO customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Keerthi Vaddara
                            Nov 9, 2020
                            Report
                            Copy

                            I placed an order at AJIO on 9th Nov paid Rs 597 money has been deducted from account but order is not placed I need my refund back.
                            +2 photos
                            AJIO customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shradha_26
                              Nov 9, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I returned a product but my money was not refunded. Even after continously inquiring about it through the mail and providing the pick up slip they have not don't anything. COM[protected] is my complaint number
                              Nov 13, 2020
                              Complaint marked as Resolved 
                              AJIO customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rekhchand Sahu
                                from Powai, Maharashtra
                                Nov 9, 2020
                                Report
                                Copy

                                I ordered 7 products. I received the first two delivery but I didn't receive 3 products of my order, and it's showing as delivered in the app as well as in text message. I also didn't get any "out for delivery" message or call from the delivery agent but got some text messages saying items are delivered. What to do now?

                                Order ID : FL[protected]
                                AJIO customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jusaila M
                                  Nov 9, 2020
                                  Report
                                  Copy

                                  Ajio — Refund not received on my bank account

                                  Ajio Return ID- RT25226821, Refund initiated on by Ajio- 03-Nov-2020, Amount- Rs. 604.63.

                                  But till today 09-Nov-2020, I didn't receive the amount on my bank account. My Bank name- Federal Bank.

                                  I tried to contact with Ajio customer care ..but they not responding...

                                  I request the authority to take necessary action against Ajio and refund my money to my bank account or Ajio wallet ASAP
                                  +1 photos
                                  AJIO customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mahendra Devadiga
                                    Nov 9, 2020
                                    Report
                                    Copy

                                    Money got debited and order wasn't placed
                                    I haven’t had such a bad customer experience with any other online shopping.

                                    After I paid for my order, the order wasn’t placed... It I have been in contact with the customer care... After all the inconvenience caused they are still taking such a long time to refund my money...

                                    I am never gonna buy anything from this website. Horrible experience!!! read more
                                    +5 photos
                                    AJIO customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Arkya Prava Das
                                      Nov 9, 2020
                                      Report
                                      Copy

                                      Ajio wallet money disappeared

                                      I received a refund for order id: EX[protected] in my ajio wallet. But I can no longer see it or use it to buy further products. Cash balance is showing 0 while I am supposed to have INR 2, 297.93 in my wallet. Please take a neccessary action soon....
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Recent comments

                                      Screenshot attached
                                      AA
                                      Aakash10975

                                      Related businesses

                                      Manyavar.com / Vedant Fashions
                                      1
                                      (37)
                                      The Chennai Silks
                                      1.7
                                      (121)
                                      Mandhana Industries / Being Human
                                      1
                                      (34)