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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
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292
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3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 173

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K
K.k sharma
Nov 12, 2020
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Address: 4/30 radha puram estate, hameshaa road, NH-2

My order delivery is not updated on app and I can't apply for return bcz of that...How do I return now? Please update or else show some other path.
AJIO customer support has been notified about the posted complaint.
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    S
    Shradha_26
    Nov 12, 2020
    Resolved
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    Resolved

    My return parcel was collected from my house but the Company is not refunding my money back ever after providing the slip for pick up.
    Nov 13, 2020
    Complaint marked as Resolved 
    AJIO customer support has been notified about the posted complaint.
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      B
      Bindu Gubbeshan
      Nov 12, 2020
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      Refund is not received

      Address: Ajio c/o Reliance Retail Limited Plaza, 74/2 Outer ring Road BTM LAYOUT bangalore 560068

      Order Id: #FL[protected]
      The amount has been prepaid on this order and among this one of the order is cancelled before dispatch and other is cancelled and returned to the warehouse but still I have not yet received my amount. The total amount to be refund is 1254. 75...
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      L
      lesti7
      from Cherthala, Kerala
      Nov 12, 2020
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      I ordered a product from ajio app on nov 10, 2020. I had not recieved order id and the money was debited from my account . They mailed me they will refund it within 72hours. But I haven't refunded my money yet.
      AJIO customer support has been notified about the posted complaint.
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        S
        sesasowmya1
        from Hyderabad, Telangana
        Nov 11, 2020
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        Address: 3-14-36/7/22/A,viveknagar,Ramanthapur
        Website: ajio

        I orderd 1 items on 30th oct. I did'nt received items it was showing delivery delayed. Today when i checked details of my orders it was showing "delivery unsuccessful - return complete". But i never cancelled the orders and i havent even received any call or text regarding the order. So where is my refund for this item ?? I want my refund of my items order id "FL[protected]"
        I orderd 1 another items on 20th oct. I did'nt received items it was showing delivery unsucessfull. Today when i checked details of my orders it was showing "delivery unsuccessful - return complete". but i have cancelled the orders . So where is my refund of this item?? I want my items refund of my item order id "FL[protected]"can plz respond to my msg as soon as possible and refund my money to my ajio wallet.
        AJIO customer support has been notified about the posted complaint.
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          A
          Ashwitha35
          Nov 11, 2020
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          Money is debited from my side but no order placed. I mailed the AJIO team the same. Every time they asked me to wait 2 more days to issue refund giving complaint number COM[protected]. Other than this there is no help from their side.
          AJIO customer support has been notified about the posted complaint.
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            S
            sesasowmya
            from Hyderabad, Telangana
            Nov 11, 2020
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            Address: 3-14-36/7/22/A,VIVEK NAGAR ,NEAR YADIAH HOTEL, STREET NUMBER 6

            I have orderer kurtis with the payment method(ajio wallet )nd the order id is FL[protected]. when the delivery boy came i have told him to cancel that order .so in ajio app i got update that delivery was unsuccessfull til now with return RT25524531 nd dint get refund to my ajio wallet of cost 517rs.and i have other product with the payment method (ajio wallet) nd the order id is FL[protected] this order got delayed today in ajio app it is showing that delivery unsucessful nd i dint geot refund of rs 340 can plz refund my money to ajio wallet so that i should purchase some products with that amount
            AJIO customer support has been notified about the posted complaint.
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              M
              Manotosh ghosh
              Nov 11, 2020
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              Ek product return nehi ho Raha hai..Maine be bahut bar customer care se call Kiya ha but Mera problem nehi solve hua hai..Maine complain ki tha 16 Oct
              AJIO customer support has been notified about the posted complaint.
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                A
                Ad9anu
                Nov 11, 2020
                Resolved
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                Resolved

                Order id. [protected]
                the company deliverd old products to their costomer
                I ordered jeans from ajio but the jeans are old and torn
                then i exchange my jeans
                but the exchange jeans is also old
                Nov 11, 2020
                Complaint marked as Resolved 
                The company not email me
                AJIO customer support has been notified about the posted complaint.
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                  S
                  Sachin Chandrashekhar
                  Nov 11, 2020
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                  Address: Bengaluru

                  My refund has be initiated on Oct 30th with regard to to my order id FL[protected] of Rs 8567. I need the refund as soon as possible and I paid it through debit card and I need my amount to be credited in my source account as soon as possible
                  AJIO customer support has been notified about the posted complaint.
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                    P
                    Pallabi Gogoi
                    Nov 9, 2020
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                    Ordered two sweatshirton 9 nov
                    Money deducted order not placed.
                    Please look forward the matter
                    AJIO customer support has been notified about the posted complaint.
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                      K
                      Keerthi Vaddara
                      Nov 9, 2020
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                      I placed an order at AJIO on 9th Nov paid Rs 597 money has been deducted from account but order is not placed I need my refund back.
                      AJIO customer support has been notified about the posted complaint.
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                        S
                        Shradha_26
                        Nov 9, 2020
                        Resolved
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                        Resolved

                        I returned a product but my money was not refunded. Even after continously inquiring about it through the mail and providing the pick up slip they have not don't anything. COM[protected] is my complaint number
                        Nov 13, 2020
                        Complaint marked as Resolved 
                        AJIO customer support has been notified about the posted complaint.
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                          R
                          Rekhchand Sahu
                          from Powai, Maharashtra
                          Nov 9, 2020
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                          I ordered 7 products. I received the first two delivery but I didn't receive 3 products of my order, and it's showing as delivered in the app as well as in text message. I also didn't get any "out for delivery" message or call from the delivery agent but got some text messages saying items are delivered. What to do now?

                          Order ID : FL[protected]
                          AJIO customer support has been notified about the posted complaint.
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                            J
                            Jusaila M
                            Nov 9, 2020
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                            Ajio — Refund not received on my bank account

                            Ajio Return ID- RT25226821, Refund initiated on by Ajio- 03-Nov-2020, Amount- Rs. 604.63.

                            But till today 09-Nov-2020, I didn't receive the amount on my bank account. My Bank name- Federal Bank.

                            I tried to contact with Ajio customer care ..but they not responding...

                            I request the authority to take necessary action against Ajio and refund my money to my bank account or Ajio wallet ASAP
                            AJIO customer support has been notified about the posted complaint.
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                              M
                              Mahendra Devadiga
                              Nov 9, 2020
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                              Money got debited and order wasn't placed
                              I haven’t had such a bad customer experience with any other online shopping.

                              After I paid for my order, the order wasn’t placed... It I have been in contact with the customer care... After all the inconvenience caused they are still taking such a long time to refund my money...

                              I am never gonna buy anything from this website. Horrible experience!!! read more
                              AJIO customer support has been notified about the posted complaint.
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                                A
                                Arkya Prava Das
                                Nov 9, 2020
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                                Ajio wallet money disappeared

                                I received a refund for order id: EX[protected] in my ajio wallet. But I can no longer see it or use it to buy further products. Cash balance is showing 0 while I am supposed to have INR 2, 297.93 in my wallet. Please take a neccessary action soon....
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                                S
                                Siddhesh P Chavan
                                Nov 8, 2020
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                                I ordered a Saree on 2nd Nov;2020 and its prepaid, but I didn't receive my order, and it's showing as delivered in the app. I also didn't get any OTP or call from delivery agent. What to do now? Please do something.

                                Order details mentioned below.

                                ORDER ID- FL[protected]
                                AJIO customer support has been notified about the posted complaint.
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                                  S
                                  Sachin Chandrashekhar
                                  Nov 8, 2020
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                                  Address: Mumbai

                                  My refund amount of Rs 8567 related to return I'd:rfnd_Fv56Zj6n4zBwpf is not credited in my account till now. Take the initiation of refund immediately and I need my money to be reflected in my bank account as soon as possible.
                                  AJIO customer support has been notified about the posted complaint.
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                                  If this issue not solved in 2days I will file the complain against the company as fraud made
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                                    O
                                    Onespot Insaan 2.0
                                    Nov 8, 2020
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                                    Tomorrow I give some order nd upi payment done by me but my order not show
                                    AJIO customer support has been notified about the posted complaint.
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