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AJIO Complaints & Reviews

1
Updated: Apr 28, 2026
Complaints 4158
Resolved
292
Unresolved
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AJIO reviews & complaints page 173

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N
Naazneen akhtar
Nov 19, 2020
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Address: VITS Sharanam Hotel Thane, Shahid Mangal Pandey Marg, Louis Wadi, Thane West

Odered one catwalk shoe.. it was tight.. so i exchanged it n got one size bigger... Bt it was too big n the colour is also faded one n it was diffected.. so i returned it.. bt did not got refund.. plzz give me the status.
AJIO customer support has been notified about the posted complaint.
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    P
    Parita pyangz
    Nov 19, 2020
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    I had placed an order in AJIO of amount 2569.45 through google pay. The amount was debited but I did not receive an order confirmation. Please initiate the refund at the earliest because I placed the same order through net banking which was confirmed. Hoping for a quick response.
    AJIO customer support has been notified about the posted complaint.
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      R
      Ratnesh Sarade
      Nov 18, 2020
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      I cancelled my order after the payment of Rs 613/- is done through UPI of 6th of November for Netplay green kurta. Refund mail is received to me but no refund has been received its been 10 days after order is cancelled. Kindly respond as soon as possible.
      AJIO customer support has been notified about the posted complaint.
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        A
        Arpan Sanger
        Nov 18, 2020
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        I am disappointed with the product .
        I have ordered Size 38 shoe but they have sent me Size 39 shoe in a box on which Size 38 is written.
        AJIO customer support has been notified about the posted complaint.
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          A
          Ad9anu
          Nov 17, 2020
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          Return id. RT25878685
          Link number. [protected]

          ORDER ID. EX[protected]

          Not recieved refund yet

          I want my refund within 2 days plz
          AJIO customer support has been notified about the posted complaint.
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            S
            Sakshi Wadhwani
            Nov 17, 2020
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            I ordered a Kota Saree with ornate border from ajio on 08th Nov. 2020. Product details state that it contains blouse piece of length 0.8m, but i did not receive the blouse with product. I do not want to return the saree but, i would surely need the blouse piece.
            AJIO customer support has been notified about the posted complaint.
            Or maybe i should receive a portion of the amount back.
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              S
              Sow Shna
              Nov 17, 2020
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              Address: Hyderabad

              I have recieved order but i want to return it but the return option is not working coz the delivery status not updtaed
              AJIO customer support has been notified about the posted complaint.
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                M
                MicFerns
                Nov 17, 2020
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                Website: www.ajio.com

                I humbly requested you to please help me to get the refund of the below listed orders in which the items quantity was less. My issue is not getting redressed in spite of sharing the UNPACKING VIDEO LINKS.

                Thanks

                Michelle

                ITEMS MISSING IN SHIPMENT - - - Refund Pending

                ORDER NO.

                AIRWAY BILL NO.

                SR. NO.

                PRODUCT CODE

                PAID

                QTY MISSING

                COMPLAINT NO.

                FL[protected]

                [protected]'

                1

                [protected]'

                1487.21

                4

                COM[protected]

                2

                [protected]'

                1716.14

                3

                [protected]'

                1601.68

                4

                [protected]'

                1601.68

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1QaHj_c_I5AKrNlhGOv-kxEKC3wQ1bPEO/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                1611.68

                8

                COM[protected]

                2

                [protected]'

                1746.08

                3

                [protected]'

                1504.38

                4

                [protected]'

                939.96

                5

                [protected]'

                939.96

                6

                [protected]'

                1008.00

                7

                [protected]'

                2068.64

                8

                [protected]'

                1791.10

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1WcjVKKjpKTDrVb04VEB1TTbngJk39bzz/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                1006.95

                1

                COM[protected]

                UNPACKING VIDEO:

                https://drive.google.com/file/d/111UkSRLWqN79W_3QEsmb4uy7NmIwvz5v/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                1164.80

                3

                COM[protected]

                2

                [protected]'

                1164.80

                3

                [protected]'

                1477.91

                UNPACKING VIDEO:

                https://drive.google.com/file/d/170aO5RHLX7FgyXPkud4oaqV-pDqUb_Pr/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                1399.00

                8

                COM[protected]

                2

                [protected]'

                1566.88

                3

                [protected]'

                717.80

                4

                [protected]'

                1253.28

                5

                [protected]'

                1566.88

                6

                [protected]'

                1880.48

                7

                [protected]'

                478.40

                8

                [protected]'

                1191.25

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1L8eGunwKuloO5w9YNwnFUyXGHRGQFrII/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                1746.08

                7

                COM[protected]

                2

                [protected]'

                1190.90

                3

                [protected]'

                672.00

                4

                [protected]'

                922.95

                5

                [protected]'

                587.27

                6

                [protected]'

                1253.28

                7

                [protected]'

                1433.60

                UNPACKING VIDEO:

                https://drive.google.com/file/d/149hQfMd0jkMAC2pislqF9EZ41AQ5Ng1L/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                807.92

                4

                2

                [protected]'

                807.92

                3

                [protected]'

                692.42

                4

                [protected]'

                944.21

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1QgorMoPZzD-0Ds_jg8iHZWwA65Bu4rhC/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                756.00

                11

                2

                [protected]'

                1601.68

                3

                [protected]'

                1006.95

                4

                [protected]'

                880.95

                5

                [protected]'

                643.09

                6

                [protected]'

                750.39

                7

                [protected]'

                756.00

                8

                [protected]'

                1429.98

                9

                [protected]'

                1143.82

                10

                [protected]'

                750.39

                11

                [protected]'

                1454.88

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1uJ8vAlv8Ssjz3eHBRwJX5cp5kDY6TNPf/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                2183.13

                4

                2

                [protected]'

                2183.13

                3

                [protected]'

                2183.13

                4

                [protected]'

                2183.13

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1nGROUMewBozoslJhU674JI3OuRfnCk14/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                1974.90

                11

                2

                [protected]'

                513.77

                3

                [protected]'

                1611.68

                4

                [protected]'

                513.77

                5

                [protected]'

                1316.34

                6

                [protected]'

                924.00

                7

                [protected]'

                672.00

                8

                [protected]'

                1612.80

                9

                [protected]'

                630.00

                10

                [protected]'

                513.77

                11

                [protected]'

                513.77

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1LjN2SntDIBl29nduUAm5o1pPDowuHDNW/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                2006.25

                6

                2

                [protected]'

                3840.82

                3

                [protected]'

                1755.38

                4

                [protected]'

                1253.61

                5

                [protected]'

                1692.66

                6

                [protected]'

                2586.58

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1TTZzJA6LETWUkvmPGbrOaNPGodVeNqke/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                1164.80

                7

                2

                [protected]'

                1342.88

                3

                [protected]'

                1254.40

                4

                [protected]'

                588.00

                5

                [protected]'

                698.25

                6

                [protected]'

                1344.00

                7

                [protected]'

                1006.95

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1X4mCLFK-bnLfjQfOrmb8YnavhBV_X7Ux/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                1724.18

                7

                2

                [protected]'

                692.42

                3

                [protected]'

                881.27

                4

                [protected]'

                1163.68

                5

                [protected]'

                881.27

                6

                [protected]'

                881.27

                7

                [protected]'

                734.26

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1dP8q_ASWATKba7GzX6AeyswDq4zOGOtK/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                807.92

                11

                2

                [protected]'

                808.50

                3

                [protected]'

                840.00

                4

                [protected]'

                735.00

                5

                [protected]'

                881.21

                6

                [protected]'

                1399.00

                7

                [protected]'

                1199.00

                8

                [protected]'

                1599.00

                9

                [protected]'

                1399.00

                10

                [protected]'

                1399.00

                11

                [protected]'

                755.37

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1eSqyBNCW0yBV0qFFj5bnU0N2-HvEWBNb/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                588.00

                3

                2

                [protected]'

                1365.28

                3

                [protected]'

                1365.28

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1q-gQQw3PIKG4rT82tKGwqDaQXPkSPzdY/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                999.00

                13

                2

                [protected]'

                786.71

                3

                [protected]'

                944.21

                4

                [protected]'

                1899.00

                5

                [protected]'

                2499.00

                6

                [protected]'

                1199.00

                7

                [protected]'

                2351.16

                8

                [protected]'

                944.21

                9

                [protected]'

                944.21

                10

                [protected]'

                660.71

                11

                [protected]'

                1999.00

                12

                [protected]'

                1399.00

                13

                [protected]'

                786.71

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1J72yCNuWBbGIVO3v62DvvX9hIgHSi69r/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                3893.35

                8

                [protected]'

                2

                [protected]'

                630.00

                3

                [protected]'

                770.96

                4

                [protected]'

                735.00

                5

                [protected]'

                2519.16

                6

                [protected]'

                2762.76

                7

                [protected]'

                2821.56

                8

                [protected]'

                735.00

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1AuKyMdzQNV0GCpLjymMq9IMyEJINoG2S/view?usp=shari...

                https://drive.google.com/file/d/1D_mzJSjdbCDs-WWEJK6_ddQpwMuML36J/view?usp=shari...

                FL[protected]

                [protected]’

                1

                [protected]'

                1960.00

                6

                2

                [protected]'

                440.69

                3

                [protected]'

                1946.12

                4

                [protected]'

                707.96

                5

                [protected]'

                576.92

                6

                [protected]'

                839.47

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1-OwY2OIv6XtBW-071dheYZQYp_7psIjV/view?usp=shari...

                https://drive.google.com/file/d/1uyfQ9brHvol5SSWnuBcISpMvSrPXw2bC/view?usp=shari...

                FL[protected]

                [protected]’

                1

                [protected]'

                1354.58

                10

                2

                [protected]'

                807.92

                3

                [protected]'

                807.92

                4

                [protected]'

                576.92

                5

                [protected]'

                1253.50

                6

                [protected]'

                681.45

                7

                [protected]'

                692.42

                8

                [protected]'

                807.92

                9

                [protected]'

                1230.88

                10

                [protected]'

                588.00

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1mtgADKnoxEUydwmYrFZ0xjCeH32t_IU0/view?usp=shari...

                FL[protected]

                [protected]’

                1

                [protected]'

                1007.37

                10

                2

                [protected]'

                1007.37

                3

                [protected]'

                1007.37

                4

                [protected]'

                1415.53

                [protected]'

                5

                [protected]'

                999.00

                [protected]’

                6

                [protected]'

                1299.00

                7

                [protected]'

                587.27

                [protected]'

                8

                [protected]'

                1169.10

                9

                [protected]'

                539.10

                10

                [protected]'

                513.77

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1eIDKo47BOZuBn5yY4tlT7_W4zKf9hUNs/view?usp=shari...

                https://drive.google.com/file/d/16meq-rzXHWZLAkQTaS-lG8kGSeI5RuUY/view?usp=shari...

                https://drive.google.com/file/d/1Al-mb2E6R-D7U5E7ZzY7NQS1B2gs_Ew7/view?usp=shari...

                https://drive.google.com/file/d/1ppgkUaAF9tSDSFfRfrXPevB3FVHVvxUY/view?usp=shari...

                FL[protected]

                [protected]'

                1

                [protected]'

                660.76

                1

                UNPACKING VIDEO:

                https://drive.google.com/file/d/1jaRYo1km2fu24TTT3LnOVaoJyUk_QwUg/view?usp=shari...
                AJIO customer support has been notified about the posted complaint.
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                  B
                  Badrinarayana S K
                  Nov 16, 2020
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                  I ordered one dress for my daughter with FL[protected]. Till now it was not delivered
                  But in ajio app it is showing that the product was delivered. No customer care support. Cheating the public. If ambani is doing this kind of business to earn money? Total cheating don't support this kind of stores. Pl don't purchase from Ajio. Total fraud.
                  AJIO customer support has been notified about the posted complaint.
                  Nov 16, 2020
                  Updated by Badrinarayana S K
                  Not received the product
                  Today I received the product.
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                    A
                    Ad9anu
                    Nov 16, 2020
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                    Return id. RT25878685

                    Link number. [protected]

                    ORDER ID. EX[protected]

                    PLEASE I WANT MY REFUND WITHIN 2-3 DAYS
                    AJIO customer support has been notified about the posted complaint.
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                      E
                      Ellamuthu
                      Nov 16, 2020
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                      Address: D5/01 JSW Vidyanagar Township,, Toranagallu

                      Order no: #FL[protected].
                      I have returned back the item, long time back. But still not received my refund amount. I have raised this issue to customer care more than 10 times, in call and in application, but no proper response.
                      AJIO customer support has been notified about the posted complaint.
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                        H
                        Homie Network
                        Nov 14, 2020
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                        Address: kerala

                        Order ID : FL[protected]
                        i orderd my product on 02 novemeber and it was due to be delieverd by november 7th but i neve got a call or message regarding my product or its delievery so i contacted the customer care yeasterday after waiting this long and they said my product will be delievered within two days, so i said okay and now today i got a message saying that my order is cancelled and its on its way to return,
                        so today i contacted customer care again and then they said my product is returned and will be refunded, ,
                        but as far as im concerned i have wasted enough time and energy on ajio to select these products and order it, then waited for two weeks to get it and now i got nothing,
                        i'm cheated here and misleaded and misinformed
                        AJIO customer support has been notified about the posted complaint.
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                          D
                          Deba Debnath
                          Nov 14, 2020
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                          I ordered kurti set on 26th october. Delivery date is 13th November showing in the app. But there is 14 th November till now this order not delivered. I compliant 2 times but they are not revert anything.
                          AJIO customer support has been notified about the posted complaint.
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                            S
                            Susmritee Lahan
                            from Powai, Maharashtra
                            Nov 13, 2020
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                            Address: Khowang Duliabam Gaon, District Dibrugarh,Assam,785675
                            Website: Ajio

                            I have returned 5 products to AJIO but money of 3 product is still not refunded. Ajio is so bad in this service please refund my money.
                            AJIO customer support has been notified about the posted complaint.
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                              A
                              Aayushi Devpura
                              Nov 13, 2020
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                              My order delivery is not updated on app and I can't apply for return because of that...How do I return now? Please update or else show some other path.
                              AJIO customer support has been notified about the posted complaint.
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                                K
                                K.k sharma
                                Nov 12, 2020
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                                Address: 4/30 radha puram estate, hameshaa road, NH-2

                                My order delivery is not updated on app and I can't apply for return bcz of that...How do I return now? Please update or else show some other path.
                                AJIO customer support has been notified about the posted complaint.
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                                  S
                                  Shradha_26
                                  Nov 12, 2020
                                  Resolved
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                                  Resolved

                                  My return parcel was collected from my house but the Company is not refunding my money back ever after providing the slip for pick up.
                                  Nov 13, 2020
                                  Complaint marked as Resolved 
                                  AJIO customer support has been notified about the posted complaint.
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                                    L
                                    lesti7
                                    from Cherthala, Kerala
                                    Nov 12, 2020
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                                    I ordered a product from ajio app on nov 10, 2020. I had not recieved order id and the money was debited from my account . They mailed me they will refund it within 72hours. But I haven't refunded my money yet.
                                    AJIO customer support has been notified about the posted complaint.
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                                      S
                                      sesasowmya1
                                      from Hyderabad, Telangana
                                      Nov 11, 2020
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                                      Address: 3-14-36/7/22/A,viveknagar,Ramanthapur
                                      Website: ajio

                                      I orderd 1 items on 30th oct. I did'nt received items it was showing delivery delayed. Today when i checked details of my orders it was showing "delivery unsuccessful - return complete". But i never cancelled the orders and i havent even received any call or text regarding the order. So where is my refund for this item ?? I want my refund of my items order id "FL[protected]"
                                      I orderd 1 another items on 20th oct. I did'nt received items it was showing delivery unsucessfull. Today when i checked details of my orders it was showing "delivery unsuccessful - return complete". but i have cancelled the orders . So where is my refund of this item?? I want my items refund of my item order id "FL[protected]"can plz respond to my msg as soon as possible and refund my money to my ajio wallet.
                                      AJIO customer support has been notified about the posted complaint.
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                                        A
                                        Ashwitha35
                                        Nov 11, 2020
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                                        Money is debited from my side but no order placed. I mailed the AJIO team the same. Every time they asked me to wait 2 more days to issue refund giving complaint number COM[protected]. Other than this there is no help from their side.
                                        AJIO customer support has been notified about the posted complaint.
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