AJIO Complaints & Reviews

I tried placing the order and made payments through Phonepe. The money got deducted but no order was placed or shown on the Ajio app. This happened twice. Kindly help me get refund.

Aug 31, 2020

Complaint marked as Resolved

Got refund.

AJIO customer support has been notified about the posted complaint.

Aug 29, 2020

Updated by Mridula Sengupta I have tried to contact customer service but no response. Kindly help me get my refund.

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The return was picked up by the agent on 19th august. Return ID is RT20705354.

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Aug 29, 2020

Updated by Daisy Surana I ordered two similar Ajio mid rise jeans from ajio. Order ID is ID: FL[protected]. One of them got delivered on 17th August, 2020 but I haven't received the other one yet. It is showing delivered for both the jeans.
The delhivery AWB number is[protected].

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My order id is fl-[protected].. I made a return request to return the items after contacting customer care the agent came to pick the products and he took the 3 articles.. But i recieved refund of 1 article and n rest artcle products return request shows cancel.. They took my products alson not giving my. Money

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Address: takiya gumati, sasaram, rohtas

Dear sir
I m ur old customer on ajio. I booked order on 28/08/20 at11:54pm but order not booking and my amount 1448.07 rs debited from my account upi ref. No is[protected]. Plz retunt my amount... I will wait ur response... My contact no. Is [protected]

Sep 1, 2020

Complaint marked as Resolved

[email protected] mobile no.=9470004201

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I'd placed an order for kurtis and pack of 5 hipsters on 12th July 2020. I'd then placed a return request for two kurtis for which I'm yet to receive a refund. I've been putting up emails, raising tickets etc but for no use as there is absolutely not one customer care support that I can get through! All I'm receiving is some automated standard mail and automatic closure of the ticket raised & marked resolved.
Apart from this, out of the pack of 5 hipsters, I've received only 3.

I've been following up on the refund and yet to receive any!

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Plz help me by refunding my money against return of my order#RT20374131 .Its now more than 15 days past, I am complaining again n again but my complaint r ignored n averted ..this should have not been done by such a big company like Ajio. Unbelievable u take such a long tm n still have no solution to the concerned matter

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Aug 27, 2020

Updated by rolly Choudhary Whether i will get my refund amount. Does ajio Complaint r solved? Or does u piled up all Complaint n just keep on averting matter.

Aug 28, 2020

Updated by rolly Choudhary U people r only excepting that u r confirmed about my returned product but u r not refunding money .very disappointed by ur negligence. Not acceptable for company like Ajio. Plz plz refund my money. My order no was #RT 20374131 for which refund is delayed. How long i should wait for the refund .

Aug 30, 2020

Updated by rolly Choudhary Despite several mail n complaints no initiative has been taken yet. Online shopping worst experience was shown in ajio. U all r not at all cooperating wid customer .This is something shocking as ajio should hv concerned about its reputation. U all r tarnishing ur image. Wat ever would u ever refund my money...?

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While ordering at ajio amount of rs.2132.06 was paid through upi to ajio. [protected]@oksbi but after successful payment, the order didn't confirm on ajio app.

Kindly help to refund the debited amount.

Aug 31, 2020

Complaint marked as Resolved

amount refunded

AJIO customer support has been notified about the posted complaint.

Aug 27, 2020

Updated by Amaldev09 Orderd 3 items money deducted from upi but item not placed . Please help

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I have returned my stuff on 7 th August 2020, it’s 27 th August and ive made multiple calls and emails but they only seem to be fooling people with issuing complain numbers but never planning to give the money.

+1 videos

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Aug 27, 2020

Updated by Aakanksha Cheriyan Never ending complaint numbers

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I ordered two track pants on21 august. One track pant is cancelled on 24 august . I got other track pant on 26 august . When will I get refund paid by debit card

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Aug 26, 2020

Updated by bablu rahim I need to get refund

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Address: Bengaluru

Website: Ajio

I am writing this complain because i am tired of emailing ajio customer care team. Worst experience ever with ajio. I have returned my product nicely with all labels and tags on 17th august 2020. Still the status is refund initiated from their side. I havn't got my amount back. I am calling them continuously and still there is no response. What the hell? I havn't got the money back in my bank account.

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Address: Bangalore

Website: ajio complaint

I want my money right now. I don't wanna waste my time on damaged product. I returned the product to your delivery partner 15 Days ago but there is no status update as you received the product and i don't understand why you people are delaying customer complaints. You please check the product carefully before packing and there is no use for both am already raise the same complaint 3 times.its still not solved.am not getting my refund, but ajio app updated its resolved. Now am again raise complaint about the issue COM ID(COM[protected]) & COM ID(COM[protected]) Please don't waste my time on raising complaints on other platforms. I will suggest people not to buy products on ajio

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Aug 27, 2020

Updated by ravi arthi No Updates my problem not get to resolved. poor customer service.If its continue, ajio wil be lose many customers.

Aug 29, 2020

Updated by ravi arthi I am complaining because i have order a product from ajio with Order ID #FL[protected] i have returned the product nicely with all labels and tags on 10/08/2020. The return id is #RT20253767 . But i haven't received my refund yet. The status is still return under process.This issue couldn't resolved yet but ajio app marked as resolved.am already raise that complaint twice .but now am not able to raise the complaint in ajio app, because app not updated for return the product status. Since they have picked up the product and the status is not updated. What's going on i didn't understand. I have bought many products from ajio. And this is the first and worst experience with ajio. When will i receive my refund? Please do take any action. I returned the product to your delivery partner 20 Days ago but there is no status update as you received the product and i don't understand why you people are delaying customer complaints. You please check the product carefully before packing and there is no use for both am already raise the same complaint 3 times.its still not solved.am not getting my refund, but ajio app updated its resolved. Now am again raise complaint about the issue, Please don't waste my time on raising complaints on other platforms. I will suggest people not to buy products on ajio

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R

ravi arthi

Aug 27, 2020

i want my refund amount.how many days take the issue, its waste of time, am very furious.how longs wait for that.i'll raise the complaint in other platform & Sending Legal Notice to Ajio company and Preparing Documents for filing Consumer case.#Worst Experience Ever.

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Address: Pedong

I have ordered a black printed T-shirt
Which i haven't received it till yet, it was prepaid
I haven't got that product but in my #Ajio account it's showning that it was delivered successfully but i hadn't received that product
I want you to refund my money back to my account

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I ordered two dresses but they cancelled but they didn't credit my amount

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Aug 24, 2020

Updated by Geomol George I ordered two dresses but they cancelled but they didn't credit my amount.it's pending for more than four weeks.

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I am hereby complaining against poor customer service of ajio.com as I am.tired of writing emails to them but still not getting satisfactory response and calling them when they literally never pick up. I have ordered a t shirt from ajio which was returned and my product was picked up weeks ago but still I have not received my refund. I have raised complaints and they have confirmed my product being picked up but I have still not received my refund.

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My order #FL[protected] is partially delivered, remaining order is expected to be delivered bu Aug 13, but still it is not delivered, I have raised complaint but they closed it

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With reference to order Id FL[protected], I have raised several complaints but to receive not even a single response from Ajii's side. I am really facing such a bad experience from Ajio for the first time. Through the above mentioned order id, I had placed order for two pairs of Crocs but received only one pair. Moreover, their statement says both the pairs have been delivered. How bad service quality is this? Please take over my issue and resolve as soon as possible.

Full product not received

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Address: Ajio, Banglore

I have ordered product on 5th aug and recieved that product... Recieved product is different in size from original with belt missing.
When i raised return request for the same
Delivery guy refused to pickup cause of wrong barcode and because of wrong size delivery.
I called customer care atleast 10 times to accept return without quality check but problem has not been solved in nearly a month and my amount is withheld with them.
Now wrong product is lying with me, which is no use and my amount is also withheld with ajio.

I want my refund back asap, if they dont want their product back i dont care.

This is maximum limit of harrasment one can bear.

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Address: Mumbai

I am writing this complain because i am tired of emailing ajio customer care team. Worst experience ever with ajio. I have returned my product nicely with all labels and tags on 6th august 2020. Still the status is refund initiated from their side. I havn't got my amount back. I am calling them continuously and they are making fool of me by sending every time a new complain id. Their team called me and saved their part by saying that refund is done from our side. What the hell? I havn't got the money back in my bank account.

They also said that UTR will be provided to me by 21st August 2020 but there's no response from their end till date. Please look into the matter I'm in real need of my money.

Regards
Harshita

Aug 23, 2020

Complaint marked as Resolved

They're fooling me everytime I'm calling the customer care executive. They say madam please wait till this time that time but nothing is happening. I have been waiting since 25 days. This is really disappointing from ajio

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I have ordered t shirt nd i returned it but till now there's no response and no message its now nearly 15 days gone
Even i tried to call but there's no call back...

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Money deducted from my account but order not placed, no customer care support from ajio

AJIO Complaints & Reviews

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AJIO reviews & complaints page 190

Amount deducted through PhonePe but order not placed

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Refund not initiated

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Refund issue

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Amount debited but order not confirmed

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not received refund and incomplete order received.

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Refund not initiated

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Money deducted order not placed

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Not received refund

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I need to get refund

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Refund delay

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Refund issue

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Product not received but it's shown it's received

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Please refund my amount

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Refund not received

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Product not delivered

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Half product received and no response from Ajio

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Regarding non refund of product

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Product returned but refund not received

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T shirt I have ordered

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Money deducted from my account but order not placed

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