AJIO Complaints & Reviews

I received a used product of the worst quality with no tags. On asking for return the delivery boy did not accept it with no tags.
The customer complain number when dialed makes you wait for 15 minutes and calls are then disconnected.
Most of the times the call is not taken up.
It's so wrong.

I have placed a return request for id : RT20722086. The executive came to pickup twice but couldn't take it due to 8 digit barcode of marks & spencers brand instead of 13 digit. Have mailed and called the ajio customer care but no response. The return needs to be made to no quality check needed. But cannot contact the customer care for that option.

I have placed a return request for id : RT20722086. The executive came to pickup twice but couldn't take it due to 8 digit barcode of marks & spencers brand instead of 13 digit. Have mailed and called the ajio customer care but no response. The return needs to made to no quality check needed. But cannot contact the customer care for that option.

I havent received my order then how can it show that it has been delivered. Kindly look into matter Asap

I have placed order on 8th aug 2020 for shopping of cloths and amount of 1662 rs was debited from my account but neither I recieved any order ID nor I have recieved my payment back till now which shows very irresponsible behaviour on the part of company, Apart from that I was to mention that no customer care is available for proper communication hence I am unable to redress my issue. This is to inform you that please resolve my issue as soon as possible failing which I have to take necessary action against ajio company. I am attaching the screenshot of debited payment of aforesaid amount from account.

Thank you

I placed and order before one month which was prepaid. Even after one month the order wasnt shipped. When I contacted the customer care, after a long wait of 15 mins, they connected and said that the product cannot be delivered. They couldn't even send a message regarding that. Worst response ever.

I order a lot from ajio..but i noticed that i have been not receiving refunds from past 1 month..it is so sad..i used to buy a lot from ajio..i am getting furiour..nobody is pickng calls..

I am complaining because i have order a product from ajio with Order ID FL[protected] & FL[protected], Complaint id COM[protected] & COM[protected] and i have returned the product nicely with all labels and tags on 10/08/2020. The return id is RT20386161 & RT20253767 . But i haven't received my refund yet. The status is still return under process.This issue couldn't resolved yet but ajio app marked as resolved.am already raise that complaint twice. Since they have picked up the product and the status is not updated. What's going on i didn't understand. I have bought many products from ajio. And this is the first and worst experience with ajio. When will i receive my refund? Please do take any action.

I had made a recent purchase from ajio.com (Order id: fl[protected]) on 1st aug 2020, part of which was already cancelled by ajio itself saying it was not deliverable and partial refund was issued. Okay, but a part of my order is yet to be received.. I have contacted them quite sometimes via emails and their app tickets and still there is no sign of my order or a refund..!! I can understand that this is a time of city lockdowns in many places, so that's why i have waited this long.. But you people are so unprofessional that you don't even respond to your customers' emails, nor do you care.!! That's okay because i won't be doing anymore shopping from both your online and offline stores from now onwards.. Also i would suggest my friends to do the same.. I know this won't make a big deal for you.. But serious online players with good service will be benefitted from this.. Thankyou ajio for your good for nothing service!!

I want to return the product and the complaint is been already placed and the delivery boy denied to collect the product as he was saying there's no tag infact it has all the required tags
Please do the needfull as aoon as possible
Had a word with the manager and he suggested this step pf placing a complaint.

While ordering at ajio amount of rs.1363.95 was paid through upi to vpa ajio on 8th august 2020. But after successful payment, the order didn't confirm on ajio app.

Kindly help to refund the debited amount.

I have been following up for the same from 9th august till date.

Regards
Harshita

Clothing, shoes & accessories complaints
Ajio — amount refund issue

I am writing this complain because i am tired of emailing ajio customer care team. Worst experience ever with ajio. I have returned my product nicely with all labels and tags on 8th august 2020. Still the status is refund initiated from their side. I havn't got my amount back. I am calling them continuously and they are making fool of me by sending every time a new complain id com[protected]. Their team called me and saved their part by saying that refund is done from our side. What the hell? I havn't got the money back in my bank account.

I ordered kurthi and because of an issue I requested a return. The very next day on 12/8/2020 my kurthi has been picked up by a courier man, but I didn't receive any notification regarding refund. Now it's been 5 days there's still no message or email regarding my refund and and I didn't receive my money and the customer care number is also not responding.

I ordered a jeans and because of size issue i requested a return. The very next day on 11/8/2020 my jeans has been picked up by a courier man, but i didn't receive any notification regarding refund. Now it's been 5 days there's still no message or email regarding my refund and and i didn't receive my money and the customer care number is also not responding.

I want my money right now. I don't wanna waste my time on damaged product. I returned the product to your delivery partner one week ago but there is no status update as you received the product and i don't understand why you people are delaying customer complaints. You please check the product carefully before packing and there is no use for both o[censored]s on damaged products. Please don't waste my time on raising complaints on other platforms. I will suggest people not to buy products on ajio.

I have placed order for purchase of two items. An amount of rs.644.92 has been debited from my icici credit card no. Xxxx xxxx xxxx 6004 at 9.59 pm on 30.07.2020, but order not confirmed.
Order was not confirmed till 31.08.2020 morning and i placed another order for rs.644.92 on 31.07.2020 at 4.49 am from icici cc and for which amount debited and order confirmed.

Bank transaction no.[protected] dtd 30.07.2020 for rs.644.92 for which amount debited but order not confirmed.

Bank transaction. No.[protected] dtd 31.07.2020 for rs.644.92 for which order confirmed.

It is submitted that despite repeated mails and sharing transaction numbers, issue was not resolved.

I tried to contact on [protected], but could not succeed and advised to contact on customer care mail.

Please look into the matter and issue refund for transaction done on 30.07.2020 for rs.644.92 for amount debited but order not confirmed.

Regards

Rajnesh mahotra
Mob [protected], [protected]

I am complaining because i have order a product from ajio with order id #fl[protected] and i have returned the product nicely with all labels and tags on 11/08/2020. The return id is #rt20358046. But i haven't received my refund yet. The status is still return under process. Since they have picked up the product and the status is not updated. What's going on i didn't understand. I have bought many products from ajio. And this is the first and worst experience with ajio. When will i receive my refund? Please do take any action.

I am complaining because i have order a product from ajio with order id #fl[protected] and i have returned the product nicely with all labels and tags on 11/08/2020. The return id is #rt20358046. But i haven't received my refund yet. The status is still return under process. Since they have picked up the product and the status is not updated. What's going on i didn't understand. I have bought many products from ajio. And this is the first and worst experience with ajio. When will i receive my refund? That's my problem.

Yesterday i have ordered 2 jeans from ajio and i made a payment from my upi id but my order was not confirmed or placed and amount deducted from my bank account

I have placed an order for 2386 rupees from ajio website, i paid the money through gpay, the amount got debited from my account and got paid to theirs, but the order was not confirmed, the products are not found in my orders too. Its showing no orders placed. Tried contacting customer service but no response.
Please help.