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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 195

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R
Renuka kshirsagar
Jul 24, 2020
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I didn't get refund from last 3 months
And customer service is not working even i mailed them but not responded
Please help
My contact
[protected]
Enclosed herewith and have more data just put 2 -3 pics only
+5 photos
AJIO customer support has been notified about the posted complaint.
Jul 24, 2020
Updated by Renuka kshirsagar Ajio didn't get refund

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    M
    Moni Kakati
    Jul 24, 2020
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    The delivery man of my ajio order id: fl[protected] was extremely rude and created a lot of noise chaos while delivering. He kept honking in front of my house and when i asked him no to because there's a bed ridden patient in my house, he argued and honked more. It was very unsettling and disturbing.
    AJIO customer support has been notified about the posted complaint.
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      T
      Tse Dolma
      Jul 23, 2020
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      Address: Bangalore

      AJIO customer care not being responsive at all, my repeated mails & calls regarding failed transactions is just falling on deaf ears.
      I did all the transaction through my credit card dtd 7th of July'20 & The timing here as under::
      *Rs 1477.7 at 7:52am
      *Rs 1477.7 at 7:51am
      * Rs 1109.05 at 7:57am
      *Rs 1308.05 at 10:43pm
      This transaction I did on 13July of Rs 611.40 at 10:53pm
      Hope after complaining here my problem will be resolved
      AJIO customer support has been notified about the posted complaint.
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        M
        Monisha Selastin
        Jul 23, 2020
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        Good morning
        I already told a complain on ajio app who debited money from my account but i did find any order detail please check it
        AJIO customer support has been notified about the posted complaint.
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          H
          [email protected]
          Jul 23, 2020
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          I ordered 6 mask in which 1 defective other 5 are wrong size i raised complient they took 30 day then no reply
          +2 photos
          AJIO customer support has been notified about the posted complaint.
          Jul 23, 2020
          Updated by [email protected]           They are saying that they are non-returnable products why do I need to pay for defective product
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            R
            Ruchitha27
            Jul 22, 2020
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            Address: 4-160, Medikonduru

            I ordered the night dress and i got the mens tshirt. And i put return and the delivery boy is not accepting the return and he is saying that it doesnt match the product. Please slove my problem
            +1 photos
            AJIO customer support has been notified about the posted complaint.
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              A
              athirav
              Jul 22, 2020
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              For order id:fl[protected], i have returned the products and refund initiated on jun 10. Still under processing.
              AJIO customer support has been notified about the posted complaint.
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                A
                alfiya gayaz
                from Hiriyur, Karnataka
                Jul 22, 2020
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                When i placed the order the money was deducted but the order was not placed!! It was on june 3, its almost a month, when ever i try calling customer care they newly write down my complaint and say it will be solved within a week but nothng such has happened!!!
                Getting connected to customer care line is very dificult it will take almost half an hour to connect. Never expected such responce from ajio, please help me to get my refund
                AJIO customer support has been notified about the posted complaint.
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                  O
                  Onna Bugeisha
                  Jul 22, 2020
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                  Website: Ajio.com

                  Order# fl[protected]

                  I did not recieve this order yet it is showing that the product has been already delivered.
                  I would like to know which delivery boy did the delivery!

                  Also, inquire into this because it was already a prepaid order.
                  I did not recieve the order but when i am trying to track it is showing that the product is delivered successfully.
                  AJIO customer support has been notified about the posted complaint.
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                    M
                    Mizba Sayyed
                    Jul 22, 2020
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                    I placed an order for 8 items from ajio totally an amount of 7539 rupees.. My money got deducted from my account i paid through phone pe but my order did not get confirmed.. Please help asap
                    AJIO customer support has been notified about the posted complaint.
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                      V
                      vicjia
                      Jul 21, 2020
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                      Return and refund

                      Address: AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

                      Dear Sir / Madam,

                      I am writing to you to raise an issue about: Clothing, shoes & accessories

                      The issue that I have experienced was: I ordered a cap on 31st May which was a size big and misfit for me. I filed the return one and a half month ago. First they told me they will pick up the return on 25th june and then I started sending emails and calling customer care where they are still fooling me around. Last...
                      +3 photos
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                      M
                      Monisha Selastin
                      Jul 21, 2020
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                      Yesterday i tried to order one dress and all the process was good and even my money was debit otp everything but my order status was missing.. It was a amount 900 bucks please do favour for me i complained many times no response... Please do the things
                      AJIO customer support has been notified about the posted complaint.
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                        N
                        Neal G
                        Jul 20, 2020
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                        Hi,

                        I had requested for product return and it was scheduled for 6th July
                        but no one called or not communication
                        after that
                        several call with customer care and still no update yet
                        AJIO customer support has been notified about the posted complaint.
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                          P
                          Prostuti Tech support for
                          Jul 20, 2020
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                          Address: Moran revenue circle, Dist:Dibrugarh

                          An amount of 1261 has been deducted from my account for 2 t shirt but has not received any messages from ajio yet
                          AJIO customer support has been notified about the posted complaint.
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                            R
                            Rhythm Chaudhary
                            Jul 20, 2020
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                            Why refund is so late with ajio while other apps instantly refund your amount ince the order is cancelled. Highly disappointed. No customer care providers available, calls are never picked up. Refund is late by 10-15 days despite so many calls and complaints on the app.
                            AJIO customer support has been notified about the posted complaint.
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                              S
                              Shilpigupta.eng
                              Jul 18, 2020
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                              Address: Ajio Bangalore head office

                              I have complain many times to pickup returns every time declined.
                              Horrible service of ajio.
                              Please pick my returns and refund my money back.
                              AJIO customer support has been notified about the posted complaint.
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                                S
                                Suruchi1996
                                Jul 17, 2020
                                Dec 15, 2022
                                This thread was updated on Dec 15, 2022
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                                Delivery item missing

                                I placed an order on 25th june for two clothing items. Expected delivery was a week later but due to lockdown restrictions it extended to 20th july. I received a package on 15th july with just one clothing item while on the package it was mentioned that both clothing items were present. I received a single item. While the delivery was not confirmed on the website i was expecting some miscommunication. But today i received a confirmation email...
                                +3 photos
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                                B
                                BlueKnight
                                Jul 17, 2020
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                                Ajio. Com is not returning my refund money even after the product has reached their warehouse since a month.

                                Order id - FL[protected]
                                AJIO customer support has been notified about the posted complaint.
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                                  N
                                  Nandz17
                                  Jul 17, 2020
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                                  I'm awaiting my refund, they respond and give fake updates, horrible service, not at all a trust worthy company to deal with.
                                  AJIO customer support has been notified about the posted complaint.
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                                    M
                                    Manish3526
                                    Jul 16, 2020
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                                    Address: AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068
                                    Website: Ajio.com

                                    Sir i have order ucb slipper order id.. Fl[protected] it is delivered but empty package recieved i want my refund in my ajio wallet
                                    +1 photos
                                    AJIO customer support has been notified about the posted complaint.
                                    View replies
                                    The same thing happened to me, they delivered an empty package to me and after 4 weeks of dragging the issue and assuring me that they would refund the amount of the product or re-deliver the products, they have come to the same point saying that they cant do anything about it. They have just the worst customer service. Wasted my time. Shouldn't have trusted them, I should have launched a legal or official complaint long back, which I did now finally. You can do the same.
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