AJIO Complaints & Reviews

I have ordered a product (Sweatshirt) in the month of march and once it is delivered, i have requested for return and refund as i didn't like the product and it is different to the web look.. So return didn't happen until may due to lockdown.. Am ok for that.. Now the issue stars from here.. Return pickup done and the amount didn't refunded to my card.. Following up this from past 1 month.. This ajio bloody customer support wastingy time.. Email support is very worst.. They ask me to share bank statement, i have shared it.. After 3 days again they said they are unable to locate the transaction and they ask me to share the total statements from the date when it is debited from account.. Y they r so lazy to ask me before?? Voice team no use at all.. Ur customer support is creepy. Remember guys, i'm not going to make any purchase from ajio going forward and i will ask all my frnds to stop shopping with ajio... I like ajio but your customer support changed my impression.. Maintain good staff and that helps to increase ur business.. Am 1 step away to post all this in social media..

Hi,

I have ordered a product in ajio in the month of march and it is prepaid as well

Its been 4 months since the product is not delivered and called customer care also... There were no proper response and its a pathetic experience with ajio

They are not processing the cancellation also.

Not sure to how many customers they are cheating the similar way by holding consumer cash

On 10th july 2020 i paid for order but payment shows cancelled but money deducted from my account though upi i'd and still my refund not received yet.

On 10th july 2020 i paid for ajio order but payment shows cancelled but money deducted from my account though upi i'd and still my refund not received yet.

I had returned my two products worth 2800 the next day i received it and the refund date has been pushed by a month from a week. Given the timely and accurate condition of return this seems unacceptable and a scam. No other website is this bad at refunds and returns

Rt17751800 for this return id i've returned a product on 20th june but haven't received any refund and when i call them they are saying i have sent a non ajio product which is a lie and i have said them to send a photo of it but they didn't. They are fooling me.

I want my refund

I have ordered products from ajio app however few items were delivered successfully but my app doesn't corresspond with the same and it is displaying delivery delayed however i have recieved the products. Due to this i am not able to return the products and my payment is stopped. Please kindly solve my problem the product awb number is
[protected]

I have ordered products from ajio app however few items were delivered successfully but my app doesn't corresspond with the same and it is displaying delivery delayed however i have recieved the products. Due to this i am not able to return the products and my payment is stopped. Please kindly solve my problem the awb number of product is[protected].

I received the wrong product from ajio i placed the return request, but no one came to pick up the product. After making 20 calls to to customer care and raised 2 complaints the issue is still not resolved. They don't have any answers to questions. They just say "we apologise for the incipience we will surely help u" but no one helps.
Its been 1.5 months the product is still not returned.

By god grace "if" it got returned i don't know how much i have to chase them for refund.

Kindly help.

Regarding an order fl[protected] placed with ajio, i am expecting refund of inr 1718 since the month of march 2020. Every time ajio is making excuses under covid-19 pandemic tantrums.

Nearly 7-8 times complaints are raised and escalated to their higher management but none responded on the same. Here are some complaint numbers for the reference:
Return rt17146178, return id rt17251079, return id rt17963782, return id rt18561818, complaint number com[protected], complaint number com[protected], complaint number com[protected], complaint number com[protected]

I have ordered products from ajio app however few items were delivered successfully but my app doesn't corresspond with the same and it is displaying delivery delayed however i have recieved the products. Due to this i am not able to return the products and my payment is stopped.

I have received wrong parcel and i have submitted request of return but courier person denied to pick the material due to wrong sticker no. Kindly pick the parcel and provide correct parcel of the product that i have ordered asap.

The courier with 5 clothing item was delivered to ajio on 29 of july 2020
They generated refund for only one item and rest they are still not paying for it.

What a shameful and pathetic courier service ecom express you have. The order is out delivery since 5th July, 2020 and still status is same. I don't understand why you opted for such a PATHETIC courier service😠. Because of which I am suffering. Such a unprofessionalism people of courier service.

AJIO you also responsible for the same. Its your fault too. I didn't expected this from you.

I don't know anything. Its ur internal lookout to clarify with your courier service.

Below are my 2 Return ID

1) RT[protected]AWB No[protected]
(out for delivery since 5th July, 2020, @ 1.34hrs and still no further update)

2) RT[protected]AWB No[protected]
(Out for delivery on 7th July, 2020, @ 5.56hrs)

Both the courier are out for delivery on midnight(RT[protected] and early morning (RT[protected].

For your reference I have attached the snapshots.

Awaiting for your call to my registered mobile number with you.

I returned my shoes to ajio 10 days ago and still there is no response from their side regarding my refund amonut.
They are not initiating my refund

I had recivered an item from ajio as per ordered and the item is delivered and in the ajio app it is showing that the item is not delivered yet and it is delayed because of this problem iam not able to exchange the item and i want ajio to update the item status as delivered and exchange my product faster...

I ordered the jacket in 5 th june 2020 with my debit card and cannot track the order and it's to be received on 29 th june 2020 but not received .so I cancelled the product it's been a week and not received amount .I mailed, but stupid automated message is what I am receiving.

Ordered some apparels and footwear amounted ₹3394 but order confirmation were nowhere to be seen kindly resolve this issue at earliest.

I have placed an order from ajio app on the date 03/07/2020. The order wasn't placed because one of item was out of stock but the amount of RS 2348 was deducted from my SBI account. How can I get back that amount. can u sort it now