AJIO Complaints & Reviews

Order id: fl[protected]
I have placed an order on 22nd dec 2019, product was delivered on 24th dec 2019 and i have created a return request on 1st jan 2020. They have 30 days return policy. Firstly i have received a duplicate and defective faded product and the thread coming out few. It was said that the return pickup will be done before 7th jan 2020. Everyday we used to carry the product to office to give for pickup as there wouldnt...

The product's order id : fl[protected]

This incident happened a day ago when ajio declined to return the wrong product that they delivered to me and refused to return the product claiming they have cctv footage that the right product is delivered.

After following up on continuous calls, they have not provided the resolution ts will not be returned.

Also, they have taken 5.5k for the wrong products...

I held an account with Ajio 6 hours back. Suddenly the account has been blocked. I have received few items that I wanted to return but I do not have access to do anything about the same.

I want my account and rights to be resurrected. I spoke to a supervisor and have some feedback to share. Your staff needs to take a breathe and not get on to the customer's nerves. I expect the other person to listen to me and not behave rudely...

Wrong product sent fl[protected].. Complaint id com[protected] u ol are saying u sent right product but ajio i[censored] sent right one how i got the wrong one... U sent me 1200 rs shoe instead of 2600... Ur executive also accepted that even he checked the ean n he made a request of no qc check return... But u ol didn't approved it... What's happening??? Please solve it at earliest......

I ordered a jacket from ajio and it got delivered but i didn't received it. The order may have been delivered to someone else. I mailed them but there is no response yet. And when i called them they said they will register the complaint but there is no mail regarding complain registration yet as well. I don't like the ajio service. I just want my money back or the order....

I ordered a jogger of 3-4 years. But the product's size was big. When i am trying for return, the return option is not working. We are disappointed with your return option. Wasting the time.

I ordered a jogger of 3-4 years. But the product's size was big. When i am trying for return, the return option is not working. We are disappointed with your return option. Wasting the time....

I ordered pair of shoe from ajio, they shipped a size smaller then the one i ordered. So i request to return and was asked to self ship. They said they will pay shipping also. I sent it through dtdc on 24 aug and it was delivered on20 aug. I emailed them the courier status and receipt snapshot.in the month of august. Following since then. No support at all. After every second email they ask proof of delivery without checking the trail mail....

I Ordered two shoes in Ajio app.my delivery date is DEC 13th.today date id DEC 23rd.product is not yet delivered..there are no specific delivery date..One information is displaying like.."Due to overwhelming of orders, we are delayed on this order". At least they have to mention the Specific date or duration of time.there are not providing any customer support as well.
Order Id:FL[protected]...

I wanted to return my product as they were the wrong sizes.

So i contacted the ajio executive but instead, they created a return id for the wrong product.

So i contacted the ajio executives and they assured that the return i has been canceeled.

Soon after which my pick up is done but turns out the wrong return id was not cancelled and now i am suffering to get my refund it's been one month to get...

I received Red chief shoes from AJIO.com (Order ID: FL[protected]) without any price tag and bar code suspecting fake product as quality of shoes are poor, After raising my concern with Return ID : 15395208 AJIO refused to take back my product .Then i registered complaint (ID:COM[protected]) for resolution of my issue, in this regard i sent all pictures of Shoe box and shoes to customer care many times and ask them to investigate and check...

I have ordered on 22 november.. But i don't know nothing about my order.. My orders section always show it is empty.. On calling customer care they said that the order is confirmed.. And they give me order id.. On asking for resolution till date they have raised complaints and complaints and taking time for resolution.. I tried talking to senior executive from two days and i don't know in which type of work they are busy.. And which work...

I have order 5 shirts from ajio e-commerce site and of that 2 shirts were of poor quality and different color than shown in the website. For which i have raised a return request on 1st of november 2019. Even after so many email correspondence with their customer care and many phone calls they haven't made any attempt to collect the product yet.
Many miss leading false information are given by the customer care. They have not made...

I have purchased dc lace up shoes from ajio on oct 3rd 2019 & i got delivered on 8 th oct 19 due to poor quality of the product i raised a return request for multiple times they say pin code is not serviceable but they are able to deliver the product and again i raise this time i given my friends pin code & address but again this time also failed to take return pickup and again they said same reason and again i given other friend pin code...

I have been a regular customer at ajio.com website. Recently because of some issue they without any reasons blocked my account and now are not accepting return requests of their products. Now i am stuck with their products while they drag the resolution dates.
Half of the products are either used or defective or manufactured around 4 to 5 years ago....

Dear team,
This is in reference to the product order from ajio vide order id #fl[protected] dated 18-sep-2019.
One of the product "performax shoes" was not delivered till more than 30days. However, on 22-oct, i rechecked the online portal to get the whereabouts and it featured it as "delivery unsuccessful". I contacted ajio customer care to inform them that it is a false notification as no-one from the delivery team reached...

An order of purchase was placed on 27th september, 2019 and as discrepancy in pricing of the same products was found on the very next day, i called the customer care executives of ajio. On the executive's advice i cancelled the order and put a fresh purchase order. Though this fresh order had no issue, the previous one led me to utter frustation. They, till date, is not providing the refund amounting to rs 3908.

The items on...

I placed an order for a pair of shoes on ajio.com around 29th september 2019 and due to size factor i have gone for exchange, this is where i have been facing issue.

While returning the product courier executive asked for the tags on the shoes but i haven’t any such thing on it when i received the product and conveyed the same and he refused to take the product. Since then i been following customer care executives and nothing...

I buy merchandise from ajio online have some issue i forward request about exchange size required but there people not understand what i want exact almost 4monthes gone but not find any solution from ajio team side, even ajio courier partner pick up 2 extra merchandise from my end and when i spoke with ajio team they said they don't have any solution, but i lose my hoarder money.

Regards
Mannat
[protected]...

I've tried to ordered goods from ajio but my order was not placed though the amount was debited from my account. After repeated request to refund the amount in my account i haven't get my money even after seven days. Enough have been done calling customer care but to no avail till date there is no positive response from them. Everytime i call the customer care they usually asked the transaction i'd, time and date and mode of payment but when...

Ajio have the worst service when it comes to returning produt. They actually never pick up your product.

I am anirudh vashisth. I have placed an order on 25th september 2019. The product delivered was defected, so i have applied for a return. Till then 4 times return id has changed, 5-6 fake attempts were made, but the item is not picked up yet. One day i have to wait outside for 30 minutes during my working hours. I have...