AJIO Complaints & Reviews

I ordered the jacket in 5 th june 2020 with my debit card and cannot track the order and it's to be received on 29 th june 2020 but not received .so I cancelled the product it's been a week and not received amount .I mailed, but stupid automated message is what I am receiving.

Ordered some apparels and footwear amounted ₹3394 but order confirmation were nowhere to be seen kindly resolve this issue at earliest.

I have placed an order from ajio app on the date 03/07/2020. The order wasn't placed because one of item was out of stock but the amount of RS 2348 was deducted from my SBI account. How can I get back that amount. can u sort it now

I have ordered 1 grey jogger and 1 blue t-shirt and i didn't liked those so i wanted to return it...and still now the return hasn't been picked up..they said that it will be picked up by 27th june 2020.

Hey... I placed my order on 25th June... And got confirmation mail on the same day... The product should have been shipped by 27th of june... The estimated delivery is 4th July... But there is no any order update about the shipment it has been 8days by placing the order... Will I really get my ordered product on time???

I have placed order on 25th june and it has been confirmed on the same day... The estimated delivery is july 4th...but since it has been 8days of placing the order... I have not got any update of my order.. No shippment update... Pls delivery on the estimated date... Why such a delay??

Dear resolultion team, i ordered twice with below products and they both are not shipped past estimated delivery time:

Order id : fl[protected]
Mothercare - pack of 5 briefscancel item, rs 1113.00, size 4-5y (110) qty 2
Estimated delivery : 30 jun

Orderid : fl[protected]
Mothercare - pack of 5 briefscancel item, rs 583.00, size 4-5y (110), qty 1
Estimated delivery : 23 jun

Insult to injury: the below complaint ticket is closed unethically and claims falsely as resolved.

Complaint id com[protected]
Raised on 25th jun 2020

Resolved on 30th jun 2020
Product images
The product (S) from your order has been shipped. We have sent an sms and email notification with the promised date of delivery. We promise we’ll be quicker next time! — this is unethical and a lie, proof please

Re-opened with new complaint id com[protected]
Raised on 2nd jul 2020

I am deeply disturbed with such delay, false promises and unethical practices. If my issue is unresolved, at least i want to make sure that it doesn't happen to others in future. Please help
Regards, manjunath m p

I had ordered a dress on june first week and the estimated time was given as 26th of june but i did not receive the order it's almost a week frm the estimated date now. I don't knw what is taking soo long.. Want a the order status immediately and i am attaching the proof of the order

Hi ajio... Since the order is placed on 25th june... And it has been confirmed also... The estimated delivery is july 4th... Will i get my order before the government poses a lockdown?? Pls do the needful... Thank you

Order id is fl[protected]. I had returned two products with all the tags and bill etc on the 19th of march. When i called the customer care.. They provided me with two tracking ids which (When i check) shows that the products have been delivered to the seller.
I have called the customer care numerous times and have also texted and emailed the ajio customer care but all they do is raise a complain and give a different complaint number each time.
I am getting tired of writhing and or calling them. Please help me get what is rightfully mine.

I have ordered a medium sized levis shirt from ajio shopping app. I received a wrong product (Jeans pant) instead of levis shirt. I returned the product and now they are claiming that they cannot accept the return as its a non-ajio product. My return id is rt17919104.
Kindly do the needful

I ordered 4 items in month of March but I haven't receive 2 items from order
so I cancel my order but I haven't receive my refund which is approx 900 rupees. And in the app they are showing that refund is initiated and there is no way to communicate with customer service executive. Please help

I had placed an order in ajio and done the payment through Paytym. Money of Rs 2686 has been deducted but order has not taken. I would request to return my amount debited. Plz resolve the issue as soon as possible .
Below i have attached reference of the payment done

Hi wrong item. Shipped to me and now requested to return but courier boy is rejecting stating image didn't match... Called n number of times to customer care number but no response from executive

I have made payment for sweatshirt the money got deducted but the order is not placed... Pls place my order or pls refund the money... Pls do the need ful

I ordered three t-shirts from Ajio website one of adidas one of french conmection and one of ajio itself and the Adidas one was shown half sleef on website but on delivery i saw that it's full sleeve and also too small than the actual size. Having contacted the customer care for returns I didn't received any response and all i received was that they are unable to contact me. This was complete forgery.

Hi!! My order ID is FL[protected]. I had returned two products with all the tags and bill etc on the 12th of June. When I called the customer care..they provided me with two tracking ids which (when I check) shows that the products have been delivered to the seller.
I have called the customer care numerous times and have also texted and emailed the Ajio customer care but all they do is raise a complain and give a different complaint number each time.
I am getting tired of writhing and or calling them. please help me get what is rightfully mine.

Hi,

I just opened my app after lockdown situation and may ajio account is blocked and on reaching the customer care, they mentioned that they have blocked the account due to high number of returns. I haven't shopped in last 4 months and they have blocked my account. My account had lot of wallet points and cash amount which i can't access anymore as i am not allowed to login.
What a horrible site is?
Atleast give the heads-up prior to blocking in order to redeem the cash and points earned.

#don't use ajio#horrible customer service

I have made a payment for kurta, the amount got debited but the order is not placed... Pls refund the amount... Do we get refund.?... Amount is paid but order not placed

I want to return an item but they are saying to do self shipping but i want ajio shipping and services