AJIO Complaints & Reviews

I, Mansi ordered performax shoes worth Rs. 1499/- from AJIO app vide Order Id #FN[protected] on 08 Oct 2022. I received wrong product, It was old slipper, a fraud on 12 Oct 22. I immediately take pics and placed a return request same time on 12 Oct 2022 vide Return Id #RT84268133.
It has been 05 days since return but no one came for pick up and return the product. I called two times to customer care they said it will take time.

It is requested that my complaint be registered and my issue be resolved at the earliest.

Thanking You
Mansi
Mob No - [protected]

Dear sir/Madam

I am raising a complaint against Ajio, Recently I have ordered a shirt from ajio app and then after few days within the time period of their refund policy i've returned that product they accepted my return request.Thereafter it is showing that they have refunded my money but i didn't received it yet.I was trying to contact them on chat they asked me to talk to my back and gave me a reference number.Whereas i didn't provide any bank details for the processing.Now they didn't receive my calls even.
I am requesting you to please take actions against ajio as soon as possible.I want my money back.
Thank you.

I Have ordered an Aldo Bag on 4th of October,
Order number : FN[protected]
EX[protected]
Amount : Rs 7000

They have literally troubled me, I had asked for an exchange and return, they themselves are poor in coordinating between the executives
Their return policy is pathetic, for me 7000 rs is a big amount and considering this they are not even ready to talk
Their customer support team is as bad as it sounds
First, one of the executive has picked my order for return dated 13 October, 2022
while the other one came up with the returned product and again asked for the exchanged bag which I already gave to the previous delivery executive
Nobody is willing to take the responsibility and troubling for lame reasons
This is my second experience with them and I wish to take legal action against the company
Kindly resolve this issue as soon as possible

Sar Maine do kurti ajio app se purchase ki thi but mujhe ek hi kurti receive Hui hai package box mein aur Maine donon ke liye pay kiya tha 2250 sar Jo ek kurti receive Hui hai vah bhi wrong product to maine use return kar Diya aur uska mujhe refund a Gaya 689 and mising product ka koi bhi refund nahin aaya please sar mising product ka refund kara dijiye thank u sar

My audio account is hacked and I am unable to delete my account permanently. I have mailed the customer support multiple times and even called them. they are not answering the calls nor reverting to my emails. I want my account deleted.

I have been complaining to ajio that my order status is not showing on delivering partner website. while tracking it was showing "no data is found ". But every time i called customer care, they assured me that order will reach on time. Then delivery partner told me that AJIO has not given my order items to them for delivery. After delivery time expired, AJIO cancelled my order and deducted Rs. 99 also from refundable amount .i want this money back.

Ajio is not refund my full money for returning products. It's deduct my money without my information. I return my full payment in my account. Please return my whole money deducted by ajio.

I have requested for return of 2 products which I ordered online Ajio.

RETURN / EXCHANGE IS CANCELLED WITHOUT INTIMATION, ITS NOT BEEN PICKED EVEN AFTER RAISING MULTIPLE COMPLAINTS, ITS BEEN 2 MONTHS.

NOW THE RETURN WINDOW IS CLOSED.

PRODUCT 1 — SHOWOFF
Panelled Track Pants with Insert Pockets
Order #FN[protected] (Return ID #RT[protected]

PRODUCT 2– DILLINGER
Typographic Print Crew-Neck T-shirt
Order #FN[protected]

I had ordered a set of curtains on AJIO, but have been sent the wrong design by the seller. I had raised a return request for the same the day I received the package, which was Oct 9th.

I have given AJIO all the necessary information, including a photograph of the product that was delivered. The AJIO app states that the return request would be verified by Oct 11. It is already the 12th.

I have contacted AJIO...

As I have ordered a saree for my grandmom, she didn't like it I want it to return the order, return also created but no one came in the desired date
i have mailed various time
they wanted the photo of that product as my grandmom was unable to click she bring back the product to me in a different place although I have mailed the photo with the product the return delivery person came after 2 months
as no one is at that place I want to return that product from my place no one took it .

Order ID #FN[protected]

Embellished Floral Saree
Mimosa - Embellished Floral Saree
mailed several times

I WANTED THE PRODUCT TO BE RETURN FROM
THE FOLLOWING ADDRESS-
co1, om trader white building, 3 rd floor,
NEAR KEJRIWAL TILES, suejpur,
DIBRUGARH, ASSAM

CONTACT - [protected]

This company is totally fraud. They do not process return and refund. Will make your life hard. Totally shameless crowd.

My return request got cancelled automatically twice and then third request is pending since long. I read other complaints from the customers that they do not refund after the return is complete. A lot of people are waiting from 9 months.

I had ordered 2 t shirts from ajio.but raised a return request many times but no one is picking up my order.called many times at ajio customer care number.noone is available to take calls.i shall never order anything from ajio.

Order id- [protected]

Return requested 25th august
Return period- 15 days
Return requested withing the due date
Fake attempts shown
Ajio is not taking the product returned back
Ajio has raised 3-4 return ids and canceled them without even asking me
They are frauding me
Help me

Money debited from my wallet but not credited in my account yet .

Respected Sir/ Madam,

I had ordered 2 track pants through Ajio website on 16 September 2022. But due to quality issues I cancelled my order and asked for refund.

Though I ordered 2 track pants on same day and having single bill, they delivered the items separately. (One on 19th and another on 22nd September)

I tried to cancel the complete order before 2nd delivery but it didn't allow me to do. So I submitted the cancellation request on 23 September.

I paid the amount of Rs 489 for the order. But Ajio refunded only Rs 180 and Rs 210 respectively. While contacting their customer service, they are giving me the reason of partial cancellation request and refusing to refund full amount.

If they would have delivered my order in 1 go, I also would have cancelled and returned in 1 go. What's the customer fault here? They are cheating their customer.

PFA the order details as well as customer service responses for your reference. Request for your help here.

Thanks and regards,
Saharsh Yande.

10 oct 2022
My order for AARRAH- Georgette Saree with Mirror Work Bordered not go through but the amount of Rs. 798 has been deducted by the bank. Please try to re book my order or refund the amount.

Thanking you.

Refund not received

Dear madam/sir
I have not received AJIO order FN[protected] however i have received message in my moble [protected] that it has been successfully delivered.
Please do needful in this regard.
Always send the items with secret code, this is my advice to your company.
Hope to see your reply soon.
Thanks
Vimlesh Chandra

It have been many days I had not got my money back. And my product is also picked up.

Hello,

Order Id: FN[protected]
Phno:[protected]

My 2 orders return is not picking up from past 3 attempts of raising return request .It's getting cancelled automatically after 5 days of raising return request

I have raised return again it's been 5 days still there is no return pick up

Recently again I raised return request, now it got cancelled without my consent.

Customer care people are only assuring that nothing will happen but what if my return window is closed and I can't initiate return

No action is been taken even after raising the complaint in ajio regarding this

My return window will close on Oct 10th. Please help me with it

Please do the needful in my case.please help me out with it