AJIO Complaints & Reviews

I have not received my refund of amount 2500 for order I'd #FN[protected] which I have cancelled for
i.e jacket. Please kindly process my refund as soon as possible.

AJIO randomly cancelled my orders and gave a reason as quality checks failed even though I can still see the items available on the website but now at 90% higher cost than when i placed the orders.

This is definitely a reason for MRP mismatch and AJIO is fooling customers.

I want my order, and if the company is saying defective then i want the defective order itself or else proof of this defect.

I demand a compensation or a coupon to be able to reorder at the same price i initially bought it.

Item was missing in the package. Please refund my money. Please 🙏 help me. I am your valuable customer

Company is not deliver my order .and they also take money from me bt now they not pick up call and not deliver order

Company is not deliver my order since 14 Dec and I called to them many times bt they cut my calls and not listen to me. I also payment for order before deliver . And now they just make fun of me . Everyday the send me the msg of out for delivery bt not deliver my order till now

I've ordered a particular item today the payment was successful but the order is not placed. I want my money back

I forgot my ajio account password..I'm unable to login. Everytime it says wrong otp entered. Issue not resolved since year

I did my payement for rs 977 but my order was not confirmed. I want a refund.

My Order ID. FN[protected] got cancelled automatically on AJIO app. It's ridiculous that they accept an order and the payment for something they can't serve. Neither I have received any products, nor I have received any refund for the amount that I spent.

I could not infer until today when I called the customer care service to confirm my suspicions. If they wanted to cancel, they should have straight away cancelled/rejected the order request on Day 1, they just prolong such suffering and waste users' time

Their customer care agent also did not provide me any reason why the order was cancelled, I am still awaiting the RCA why this happened. Their app is too buggy.

I ordered a jeans from ajio application with order I'd FN[protected].I got damaged product with yellow staine and with out price tag..i requested for exchange, courier agent could not take product because of no price tag.i contact customer service and not got a favaroble response.kindly do the needful.

I bought few products from Ajio on 25th August 2022 and due to size issue returned few of them. As per Ajio, return was completed on 6th, 9th and 10th September but till date amount is not credited to by account. I have connected with support multiple time and shared the Statement as well but till date no resolution.
I am attaching the screenshot of statement for reference.

Ajio breaching customer information because of ajio I lost my 30k

Ajio Says it has Initiated the Refund but i haven't received any Refund yet.It has been more than 10 days. Ajio Return ID #RT89651229

I received a product different from the one i ordered, it came without tag and looks used, when i placed return request, they say all ajio products come with tag and return was rejected. tried contacting customer care many times, but they keep on replying same that ajio products are sent with tag. I have been shopping on this app for soo soo long. wont bother to shop again. youo just lost a valuable customer. Thanks for the pathetic service.

I ordered a pair of shoes (on 19 Oct) for a friend of mine living outside of India. After the first wear (~3 hrs) the leather cracked. And when we examined the shoe closely we saw that the quality was very poor. We wrote to the Ajio Team and shared the photos (13 Nov). They agreed for a return-pickup. I carried the shoes back to India. I have been following up with Ajio customer care and they have not responded. 2 compalints were raised and they have closed it stating we were not reachable - which is untrue.
Complaint IDs# COM[protected] & COM[protected]

When we called the customer team said they will not process the return & Refund since the complaint raised is outside of their return window. When we shared pictures and told them it's about the quality, they agreed for the return but thereafter there has been no response whatsoever from them.

Attaching the relevant pictures and copy of the invoice. Request your support here.

Hello,

Ajio team is joking around with it's customer service. Who gives you the right to actually write a sms that 'I have changed my mind'. This is a lie and that is something you cannot do.
I have been relentlessly following up for a return since a month and you have lied to me all these times making fake promises. Now this gets ever worse when you send a sms like this. This is shameful. Ajio has no respect for it's customer.

Give me an answer.

I had ordered a handbag from ALDO through AJIO. Not only did they supply and deliver a fake product to my delivery address. Plus the order delivered to me was not the same thing as I ordered. Plus even after several attempts no heed was paid for my refund. Due to this forgery I have lodged a police complaint with the local PS of my area. This is straight up cheating customers and cheating their hard earned money and the product delivered is damaged heavily as well.

I had ordered an ALDO handbag from the said AJIO website. The order when delivered to me consisted of a fake 1st copy product of ALDO. Plus the delivered item wasn’t the same as my actual order. Even after so many attempts to reach out to them, they haven’t initiated refund. I have lodged a police complaint against the forgery done with me and I would love to attach the scanned copy of the police complaint if the company wants to see it. This is straight up cheating customers and earning money by giving out fake and unwanted products. The product given is also damaged.

Recently I have purchased from ajio..and I have done cod using online payment and that was double time received to company and I still not received my refund and Im tired of calling the delivery team and customer care very worst service..please refund my money

I got the 2 product without tag n bill...
i want to back these product to ajio what i do now...return policy only for 7 days