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AJIO Complaints & Reviews

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Last updated May 16, 2024
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AJIO reviews & complaints page 23

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R
Rishika Kathuria
Sep 13, 2022
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Product is not yet received

I purchased Three teamspirit lowers from AJIO out of them i recived only two and they are just saying due to overwhemling number of orders we are delayed on this order.as delivery date of the item is 3/september/2022 till now i havent ecived it and i paid them in advanced .as now neither i get any updates from them nor the refund back....
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S
sargam pahuja
Sep 13, 2022
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Not able to login

I am trying to login to the AJIO application through OTP method. OTP is detected properly, and then when i click "Start Shopping" button, I get error "Oops Something went wrong. Please try again later". I have tried multiple times but the error is not resolved. Please check....
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V
Vallabh Patil
from Sangli-Miraj & Kupwad, Maharashtra
Sep 11, 2022
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Didn't received refund

Address:Solapur

I ordered some clothes from Ajio but when I did the payment the amount got debited from account Rs 1596 . But order wasn't confirmed.plz help me with this...
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S
shrikant Dasari
from Gurgaon, Haryana
Sep 11, 2022
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Refund not credited after the return product

Address:Pune
Website:www.ajio.com

As per your Ajio I have done the self ship return for the product with the Delhivery Direct order with
AWB[protected] and product was delivered on 31 August, 2022.

It's been more than 12 days since order received at ajio end but till date they not provided the refund against the return product .

Order ID FN[protected]
Return ID RT78296287
Tracking ID AWB[protected]
Courier service...
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A
asifmohd2512
Sep 10, 2022
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Refund not initiated since more than 20 days

I made a complain regarding my two failed transaction and amount was deducted twice of Rs 2073.91+2073.91 total Rs 4147.82 on 19 august 2022 at 05.03 pm and 07.20 pm, i got complaint number ID: COM[protected] which was promised to be resolved by ajio on 31.08.2022 and refund will be credited shortly but refund has not been credited yet into my account i called so many times to toll free number they said your issue will be resolved within...
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N
niharika talari
Sep 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund problem

I have ordered on 17th August in AJIO with paytm wallet, money has been debited but order was unsuccessful and i didn't get order id it's been more than 20 days now still didn't receive my refund. All the time they were asking for order id but i didn't get order id and i can't find the order in my orders history. Kindly resolve my issue as soon as possible...
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M
Mukan singh
Sep 9, 2022
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Return is not pick pick up

Dear Sir
AJIO. Customer service is very bad. I raised complaint on 26/08/2022 . The resolution date advised by AJIO is 5/09/2022& 09/09/2022 screen shot attached...
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A
Aryan0211
from Hyderabad, Andhra Pradesh
Sep 8, 2022
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Refund From Product

Address:23-5-505 Near Bhu-Laxmi-Temple, Lal-darwaza, Sha-Ali-Banda HYD, TS
Website:WWW.Ajio.com

Hi Ajio My Name Is Aryan Saxena, And I Am From Hyderabad, I Recently Ordered A boots From Ajio Which Totally Came differently And Then Returned It On 29th Or August, the Pickup man came on 1of September and They Told I will Get Refund By 8th of September, As I Contacted Ajio And They Told Refund Will Be Initiated By 13th of September
But I Doubt, Plsss Help Me To Get My Refund Back
My Return Id : RT78799893...
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B
BhanuprakashChahar
Sep 8, 2022
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Blocked account

My account has been blocked by ajio without any specific reason or warning....
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Address:Regd Office: 3rd floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai CIN: U01100MH1999PLC120563

Return attempt not made window closed_ take the order and refund my money

Order I'd--FN[protected]...
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H
Hrk@2002
from Nashik, Maharashtra
Sep 7, 2022
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Refund issue

Website:Ajio

I had order for a product and had paid for a product online the order got cancelled but the money got debited from the account . Its been more than 3 days and I haven’t recived my money back . So I request u to refund my money as soon as possible....
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N
Nancyfdes
Sep 7, 2022
Sep 11, 2022
This thread was updated on Sep 11, 2022
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Money debited but order not placed

I had placed order on 5th sept and today is 7th sept. Money is debited but order was not placed. Called customer care and also they mailed. They just saying wait for 48 hours. 48hours are already over and still no refund. Pathetic customer care. Ajio feels 48 hours are like a lifetime for them. If order is not replaced. I don’t know why are they not refunding yet. It’s easy to debit customers money then to credit it back to them. Proof...
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H
Hina_1
from Delhi, Delhi
Sep 7, 2022
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Refund not processed

Refund not initiated even in 35 days and delivered wrong product initially.
Order id: #FN[protected]...
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H
Himanshi 123
Sep 7, 2022
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My account has been blocked

Hi
Ajio team has blocked my account and now the orders I placed I am not able to cancel or return it.
This is the scam they are doing with me and I have placed more than 6k of orders.
They are not unblocking the account and doing this scam by keeping our money with them....
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M
manpreetkv
from Mumbai, Maharashtra
Sep 7, 2022
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Non delivery of product

This is to bring to your kind notice, I placed an order -
Order ID FN[protected]Order placed on Wed, 31 Aug, 2022Order shipped to Manpreet, MUMBAI - 400074
This order originally was supposed to be delivered on 5th Sept 2022 . However every day the status is change. The latest updated show delivery date 8th Sept. Do you think it will be of any use when the festival is over?...
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Address:AJIO, c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore – 560068
Website:www.ajio.com/my-account/order-details?orderId=FN9567200928

I have ordered 2 Cotton Bed sheets from Ajio but when received them they are of very poor quality. So applied for return on the same day 14th August 2022 for Return. The was Scheduled on 29th August 2022 but strangely no one came or called us. The next day received a message that customer not available request to "reschedule or cancel" the return. With no other choice has to reschedule the pickup. Next pickup is scheduled at 3 September 2022...
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A
Anupama Upadhyay
Sep 6, 2022
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My Account is blocked after making Rs 20,000 Purchase.

All of sudden my Account is blocked for 24 hours- i.e. on 5th Sept 2022!
I have made Rs 20, 000 purchase and I'm unable to track my orders. Please unblock my account or refund all of my money and take your product back.

This whole thing/process looks as if you have done this on purpose to cheat people and take their hard-earned money by fooling them by freely and fearlessly saying it's a Govt Policy even after knowing...
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D
DeepaliMarwah
Sep 6, 2022
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Order no #FN4408202912_Return

I had placed a return for my order order no #FN[protected] (3 items in total)
The return gets cancelled on its own near the pick up dates without any reason. On contacting AJio they have given excuses but no action has been taken.
For one of the items I am asked to self courier it saying that area is suddenly not serviceable but the other two items from the same brand and company are to be picked up! How is that possible?!br...
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N
niharika talari
Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund problem

I have ordered on 17th August in AJIO with paytm wallet, money has been debited but order was unsuccessful and i didn't get order id it's been more than 2 weeks now still didn't receive my refund. All the time they were asking order id but i didn't get order id and didn't show in my orders list
Please resolve my issue as soon as possible...
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M
meenakshi Mala
Sep 6, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Reg: refund pending from ajio.com

Hey,

I haven’t received my refund past 1 month.

Please find below attached emails and text snapshot which i am receiving every time when i ve raised issue with new call supporter, supervisor and backend teams.

They all are pathetic, they even don’t understand an emails and how and what they would have to respond on the same.

I am never gonna use this app for clothing purpose....
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