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AJIO Complaints & Reviews

www.ajio.com

Updated: Dec 4, 2025

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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AJIO reviews & complaints page 25

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Wrong products delivered to me in place of products I ordered and delivery pick up boy hadn't picked up the products and ajio customer care is not responding and I want my refund

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Address: 23-5-505, Near Bhu-Laxmi-Temple, Lal-darwaza, Sha-ali-banda, HYD TS

Hi, Consumer Complaint
My Name Is Aryan Saxena, And I am From Hyderabad, My Refund From Ajio Was Initiated On 9th Of September, And Ajio Says That The Amount Has Been Sent To You Respected Bank Account, But I Didn't Got Any Amount From Ajio,
As I Went To My Bank, They Said that They Are Not Responsible For This Complaint, Kindly Contact To Ajio Customer Care,
I Think So The Bank Details Are Entered Wrong
And My Kindly Request Is To Cancel My Refund Amount From Bank and Transfer The Amount To My Ajio Wallet
My Return Id :RT78799893
Pls Ajio Cancel My Refund Amount From Bank And Send It To My Ajio Wallet, This Is My Only Request Ajio,
Plsss

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Dear Team,

Order # FN[protected] initiated for return pickup and no once attempt for return Courier, post discussion with Customer Care Executive they have suggested us to return the courier to RIL - Ajio Surat GJJ17DCRIL, Rajhans Transport Nagar, Near Sanjivini Hospital, Village Chalthan, Taluka Palsana, District; Surat, Gujarat, India - 394305.

Return ID : RT76308198, RT76308118, RT76659649

The above details are return ID's and below are the Indian Postal Tracking ID's CA[protected]IN, CA[protected]IN .

No one Attempt for Courier Picking / I have sent couriers, but nobody is picking the same. Customer Care is not responding to emails not resolving the issues. Please consider this issue to help us.

Mobile # [protected], Alternate # [protected]
Email Id : [protected]@gmail.com

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Website: Ajio

I purchased 2 puma shoes. They sent me the wrong product, so I went for the exchange option, but that wasn’t available. I returned the product, and they told me my refund would be initiated. It has been more than 10 days since the delivery guy took the parcel back, and I have yet to receive a refund. Please, sort this out.

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I don't know what happen suddenly my account was logged out and i am not able to login again . I am having ajio wallet money (675) and 2 orders pending.please help me to solve this. I want my wallet money back as well as my orders. Please help

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Address: Loheria sale Talla near Maplewood school unchapul haldwani

I've orderes and item from ajii and returned it, ajuo accepted my return and the item was picked up but now it's been more than a month and they are not refunding my money and not responding to my calls and emails

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Ajio — Amount refund issue

I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 4 September, Still the status is refund initiated from their side. I havn't got my amount back. I am calling them continuously . Their response is only computer generated voices. What the hell? I havn't got the money back in my bank account.

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Ritusaini13067

from Jagadhri, Haryana

Sep 19, 2022

Worst experience ever with ajio, they are just looting the hard earned money of people who blindly trust on them

Money refund issue - Comment #4054084 - Image #0

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Website: ajio.com

I ordered a t-shirt on September 4th [Order ID FN[protected]] and payment for that was instantaneously debited from my card account.

I received an email on September 6th stating:
"We are sorry that we had to cancel the item(s) in your AJIO order due to unavoidable circumstances at our dispatch centre.
We will initiate a refund amount to your source account. The amount will reflect in your account by Wed, 14 Sep,...

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COM[protected]: Pickup agent picked the product A but raised refund for different product B.
Now i am stuck with other product B for whom refund was raised after picking product A.

These dumbs have feel wasting time and efforts since last 50 days and not doing anything.

FN[protected]

Return id: RT75879338

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Address: Ponoly (h) thazhekadu, kallettumkara, thrissur, pin:680683

Website: Ajio

I bought a jeans from ajio and it was smaller in size and I requested to return it about 15 days ago since then I tried to return it 3 - 4 times but every time in their application it says the pick up is attempted. But actually nobody attempted I didn't get any call or nobody came here to pick it up. I tried calling their customer care but couldn't connect and I tried sending mail to them but still no use.
Who am I going to ask the details?

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My account got blocked for no reason. Can you help me unblock it ?

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Every time I ordered something from ajio every single time I face some issues with either return or refund or delivery fraud.and there customer team is horrible they have most third class customer service.
There customer support team always sleeping they don't know even how to handle a customer.why people have to face this problem after giving so much money why people getting this kind of services

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Yesterday my amount got deducted from my ajio wallet but I haven't received it in my bank account

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Address: 23-5-505 Near Bhu-laxmi-Temple, Lal-Darwaza, Sha-Ali-Banda, HYD, TS

Website: WWW.Ajio.com

Hi Ajio, My Name Is Aryan Saxena, And I Am From Hyderabad, I recently Ordered A Boots From Ajio, Which I didn't Like And Returned It On 1sep, And About Refund Ajio Says That Refund Has Been Initiated On 9 of September, And refund Has been Send To my Bank Accoun,
But As I took enquiry From SBI Bank They Said That There is No Such Refund From Ajio App
Plss Resolve My Problem casuse That Is About 1, 109 Rs Plss resolve Ajio

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Address: Hyderabad

Website: AJO App

I have ordered the product on 08-Aug-2022 and got the product on 25-Aug-2022. Shirts quality is not good.
So i have placed the return on 27-Aug-2022. But they have not picked up items and my amount is not refunded.
I have been in contact with customer care from 1-Sep-2022 many times. But initially they told me[protected]. After 06-Sep-2022 they told me that my issue is resolved by 14-sep-2022. When contacted them again today . Now they are saying again two days. Please help me on resolving this kind of issues .
Return ID: RT78528960 Resolution date: 06-Sep-2022.
Complaint ID : COM[protected] and Resolution date : 14-Sep-2022

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I had ordered some clothes from AJIO and wanted to return it. I was repeatedly asked to send pictures and information. I did so and my return was still not initiated. AJIO has a very bad app with no option of returning and no customer care number. I had to file a consumer complaint for any action to be taken. The return was initiated for 2 days. However, I had COVID and was isolating and was unable to provide the clothes for return. I reached out to them again and. have been asked again for my information, which I had previously provided mutliple times. I haven't received a response after I refused to give my information again.
Date of the incident: June 18, 2022
Order number: #FN[protected]
Desirable resolution: Full refund and compensation for the harassment I have endured for 4 months.

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I purchased Three teamspirit lowers from AJIO out of them i recived only two and they are just saying due to overwhemling number of orders we are delayed on this order.as delivery date of the item is 3/september/2022 till now i havent ecived it and i paid them in advanced .as now neither i get any updates from them nor the refund back.

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I am trying to login to the AJIO application through OTP method. OTP is detected properly, and then when i click "Start Shopping" button, I get error "Oops Something went wrong. Please try again later". I have tried multiple times but the error is not resolved. Please check....

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Address: Solapur

I ordered some clothes from Ajio but when I did the payment the amount got debited from account Rs 1596 . But order wasn't confirmed.plz help me with this

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Address: Pune

Website: www.ajio.com

As per your Ajio I have done the self ship return for the product with the Delhivery Direct order with
AWB[protected] and product was delivered on 31 August, 2022.

It's been more than 12 days since order received at ajio end but till date they not provided the refund against the return product .

Order ID FN[protected]
Return ID RT78296287
Tracking ID AWB[protected]
Courier service Delhivery

Request you to provide refund against the returned item.

AJIO Complaints & Reviews

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AJIO reviews & complaints page 25

Wrong products are delivered

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Refund Didn't Reflected In Bank Account

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Product Return Not Picking

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Refund not initiated

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I am not able to login

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I've returned an item and now ajio is not refunding my money

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Money refund issue

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Cancelled order by AJIO - Refund not received even 10 days later

Refund not initiated, product not picked up

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Return is not picked up

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Account blocked

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Not accept returns

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Refund

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Refund From Product

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Refund Amount

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Return not initiated

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Product is not yet received

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Not able to login

Didn't received refund

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Refund not credited after the return product

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