AJIO Complaints & Reviews

Address: 23-5-505 Near Bhu-laxmi-Temple, Lal-Darwaza, Sha-Ali-Banda, HYD, TS

Website: WWW.Ajio.com

Hi Ajio, My Name Is Aryan Saxena, And I Am From Hyderabad, I recently Ordered A Boots From Ajio, Which I didn't Like And Returned It On 1sep, And About Refund Ajio Says That Refund Has Been Initiated On 9 of September, And refund Has been Send To my Bank Accoun,
But As I took enquiry From SBI Bank They Said That There is No Such Refund From Ajio App
Plss Resolve My Problem casuse That Is About 1, 109 Rs Plss resolve Ajio

+1 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad

Website: AJO App

I have ordered the product on 08-Aug-2022 and got the product on 25-Aug-2022. Shirts quality is not good.
So i have placed the return on 27-Aug-2022. But they have not picked up items and my amount is not refunded.
I have been in contact with customer care from 1-Sep-2022 many times. But initially they told me[protected]. After 06-Sep-2022 they told me that my issue is resolved by 14-sep-2022. When contacted them again today . Now they are saying again two days. Please help me on resolving this kind of issues .
Return ID: RT78528960 Resolution date: 06-Sep-2022.
Complaint ID : COM[protected] and Resolution date : 14-Sep-2022

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had ordered some clothes from AJIO and wanted to return it. I was repeatedly asked to send pictures and information. I did so and my return was still not initiated. AJIO has a very bad app with no option of returning and no customer care number. I had to file a consumer complaint for any action to be taken. The return was initiated for 2 days. However, I had COVID and was isolating and was unable to provide the clothes for return. I reached out to them again and. have been asked again for my information, which I had previously provided mutliple times. I haven't received a response after I refused to give my information again.
Date of the incident: June 18, 2022
Order number: #FN[protected]
Desirable resolution: Full refund and compensation for the harassment I have endured for 4 months.

+5 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I purchased Three teamspirit lowers from AJIO out of them i recived only two and they are just saying due to overwhemling number of orders we are delayed on this order.as delivery date of the item is 3/september/2022 till now i havent ecived it and i paid them in advanced .as now neither i get any updates from them nor the refund back.

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am trying to login to the AJIO application through OTP method. OTP is detected properly, and then when i click "Start Shopping" button, I get error "Oops Something went wrong. Please try again later". I have tried multiple times but the error is not resolved. Please check....

Helpful

Found this helpful?

Write a comment

Address: Solapur

I ordered some clothes from Ajio but when I did the payment the amount got debited from account Rs 1596 . But order wasn't confirmed.plz help me with this

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune

Website: www.ajio.com

As per your Ajio I have done the self ship return for the product with the Delhivery Direct order with
AWB[protected] and product was delivered on 31 August, 2022.

It's been more than 12 days since order received at ajio end but till date they not provided the refund against the return product .

Order ID FN[protected]
Return ID RT78296287
Tracking ID AWB[protected]
Courier service Delhivery

Request you to provide refund against the returned item.

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I made a complain regarding my two failed transaction and amount was deducted twice of Rs 2073.91+2073.91 total Rs 4147.82 on 19 august 2022 at 05.03 pm and 07.20 pm, i got complaint number ID: COM[protected] which was promised to be resolved by ajio on 31.08.2022 and refund will be credited shortly but refund has not been credited yet into my account i called so many times to toll free number they said your issue will be resolved within a week but no response from there side then i complained to grievance officer email id then also same response is given to me thats why i am complaining here i am completly harrased and tortured because it is going on from more than 20 days and yet today refund not issued. Kindly issue my refund.

+3 photos

AJIO customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I have ordered on 17th August in AJIO with paytm wallet, money has been debited but order was unsuccessful and i didn't get order id it's been more than 20 days now still didn't receive my refund. All the time they were asking for order id but i didn't get order id and i can't find the order in my orders history. Kindly resolve my issue as soon as possible

+1 photos

Feb 7, 2023

Complaint marked as Resolved

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir
AJIO. Customer service is very bad. I raised complaint on 26/08/2022 . The resolution date advised by AJIO is 5/09/2022& 09/09/2022 screen shot attached

+1 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 23-5-505 Near Bhu-Laxmi-Temple, Lal-darwaza, Sha-Ali-Banda HYD, TS

Website: WWW.Ajio.com

Hi Ajio My Name Is Aryan Saxena, And I Am From Hyderabad, I Recently Ordered A boots From Ajio Which Totally Came differently And Then Returned It On 29th Or August, the Pickup man came on 1of September and They Told I will Get Refund By 8th of September, As I Contacted Ajio And They Told Refund Will Be Initiated By 13th of September
But I Doubt, Plsss Help Me To Get My Refund Back
My Return Id : RT78799893

+2 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My account has been blocked by ajio without any specific reason or warning.

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Regd Office: 3rd floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai CIN: U01100MH1999PLC120563

Return attempt not made window closed_ take the order and refund my money

Order I'd--FN[protected]

+2 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Ajio

I had order for a product and had paid for a product online the order got cancelled but the money got debited from the account . Its been more than 3 days and I haven’t recived my money back . So I request u to refund my money as soon as possible.

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had placed order on 5th sept and today is 7th sept. Money is debited but order was not placed. Called customer care and also they mailed. They just saying wait for 48 hours. 48hours are already over and still no refund. Pathetic customer care. Ajio feels 48 hours are like a lifetime for them. If order is not replaced. I don’t know why are they not refunding yet. It’s easy to debit customers money then to credit it back to them. Proof attached

+1 photos

AJIO customer support has been notified about the posted complaint.

Sep 07, 2022

Updated by Nancyfdes Payment details

Sep 11, 2022

Updated by Nancyfdes Still not resolved. They have sent me 6 mails saying 48 hours and it’s 6 days now.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Refund not initiated even in 35 days and delivered wrong product initially.
Order id: #FN[protected]

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi
Ajio team has blocked my account and now the orders I placed I am not able to cancel or return it.
This is the scam they are doing with me and I have placed more than 6k of orders.
They are not unblocking the account and doing this scam by keeping our money with them.

AJIO customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

This is to bring to your kind notice, I placed an order -
Order ID FN[protected]Order placed on Wed, 31 Aug, 2022Order shipped to Manpreet, MUMBAI - 400074
This order originally was supposed to be delivered on 5th Sept 2022 . However every day the status is change. The latest updated show delivery date 8th Sept. Do you think it will be of any use when the festival is over?

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: AJIO, c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore – 560068

Website: www.ajio.com/my-account/order-details?orderId=FN9567200928

I have ordered 2 Cotton Bed sheets from Ajio but when received them they are of very poor quality. So applied for return on the same day 14th August 2022 for Return. The was Scheduled on 29th August 2022 but strangely no one came or called us. The next day received a message that customer not available request to "reschedule or cancel" the return. With no other choice has to reschedule the pickup. Next pickup is scheduled at 3 September 2022 but again no one arrived for the pickup of return item. Again on 6th September 2022 the return order is cancelled saying that as if I changed my mind to cancel the request. All this is a big drama by Ajio cheating its customers. Order number: FN[protected]

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

All of sudden my Account is blocked for 24 hours- i.e. on 5th Sept 2022!
I have made Rs 20, 000 purchase and I'm unable to track my orders. Please unblock my account or refund all of my money and take your product back.

This whole thing/process looks as if you have done this on purpose to cheat people and take their hard-earned money by fooling them by freely and fearlessly saying it's a Govt Policy even after knowing there is no such policy.

The information I have received from call support is that I have initiated a return because of which my account is blocked!
Firstly, the last return I initiated was in the month of April - it's 5 months now, after 5 months you are blocking my account too after making a new purchase!
Secondly, why should an account get blocked if one has initiated the return? isn't that part of service - exchange and return?

AJIO Complaints & Reviews

File a complaint to AJIO

AJIO reviews & complaints page 25

Refund From Product

Post your Comment

Refund Amount

Post your Comment

Return not initiated

Post your Comment

Product is not yet received

Post your Comment

Not able to login

Didn't received refund

Post your Comment

Refund not credited after the return product

Post your Comment

Refund not initiated since more than 20 days

Post your Comment

Refund problem

Post your Comment

Return is not pick pick up

Post your Comment

Refund From Product

Post your Comment

Blocked account

Post your Comment

Return attempt not made window closed_ take the order and refund my money

Post your Comment

Refund issue

Post your Comment

Money debited but order not placed

Post your Comment

Refund not processed

Post your Comment

My account has been blocked

Post your Comment

Non delivery of product

Post your Comment

Return not Picked and reschedule and cancelled

Post your Comment

My Account is blocked after making Rs 20,000 Purchase.

Post your Comment

Recent comments

Related businesses