AJIO Complaints & Reviews

Please help me ajio my product was picked up on 15th Oct 2022 and it was a prepaid order.. showing refund initiated but refund is visible nowhere...help me ASAP
Amount:569.41
Return id- RT84486706

Ordered 2 Qty of KB Team Spirit 3-4 Yr TShirt on AJIO on 8-oct-2022 (FN[protected]) and delivered on 18-oct-2022, But within the package found 1 Qty only, so decided to return a package and initiated return process(RT[protected] on same day, then 19-oct-2022 package picked and same day refund amount was credited for 1 Qty, For remaining 1 Qty raised complaint(COM[protected]) and following AJIO more than 15 days they keep on extending resolution time and asking more details(not mentioning what kind of details they need)but not refunded and denied, i end up with loss of my money, patients and time.

I order a jeans which has order no. FN[protected], when i received it, it had cuts all over it and i also sjowed that to delivery boy and then i placed the return request but delivery boy rjected it saying it can't pass the quality check and then i talk with ajio customer care and they said to place it under a wrong item shipped and i did but it showing now that the return request is on hold.
Please help me !!!

I Ordered puma Shoe On Ajio.. and This Is My big Mistake of My Life because When I Received My Order i Unbox Them In Front Dilivery boy.. I opened it, I found Puma shoes In different articles and Ussed Shoes.Then I told the delivery boy that why are you giving me bad and torn shoes?So he told me you put its return order and it will be returned.but this time i can't take it back...then same day i told to ajio customer.. same word he said raise return order.. with photos your refund. you will get within 3-5 days. after 5 day i haven't received any updates from ajio. then i call again. and asked for update he said till date your order not rech our warehouse.. then after 1 day i call again and also write a mail to ajio he said your order non ajio Diclared we can't accept.. we returned back to you. and call closed.. then i call again.. but no response.. i'm fully faded.. with ajio service. after too many times call to ajio customer care .. told full story. again and again. return exchange date over on 23-oct-2022. i call again to customer. he said again take photos and mail to ajio customer care. same process again what the Making fool to customers fully time waste money waste. my mind fully worst with ajio service.. completely understand...i humble request to Ajio If the customer spend money, then give him the product according to the money.why you are send any thing.. Money doesn't grow on any tree.There is hard work day and night.so Kindly get my Refund back and take what you are Delivered to me.till date issues not resolved. Please help me..

I Ordered puma Shoe On Ajio.. and This Is My big Mistake of My Life because When I Received My Order i Unbox Them In Front Dilivery boy.. I opened it, I found Puma shoes In different articles and Ussed Shoes.Then I told the delivery boy that why are you giving me bad and torn shoes?So he told me you put its return order and it will be returned.but this time i can't take it back...then same day i told to ajio customer.. same word he said raise return order.. with photos your refund. you will get within 3-5 days. after 5 day i haven't received any updates from ajio. then i call again. and asked for update he said till date your order not rech our warehouse.. then after 1 day i call again and also write a mail to ajio he said your order non ajio Diclared we can't accept.. we returned back to you. and call closed.. then i call again.. but no response.. i'm fully faded.. with ajio service. after too many times call to ajio customer care .. told full story. again and again. return exchange date over on 23-oct-2022. i call again to customer. he said again take photos and mail to ajio customer care. same process again what the Making fool to customers fully time waste money waste. my mind fully worst with ajio service.. completely understand...i humble request to Ajio If the customer spend money, then give him the product according to the money.why you are send any thing.. Money doesn't grow on any tree.There is hard work day and night.so Kindly get my Refund back and take what you are Delivered to me. Till date My issue not resolved... please help

I had ordered a dress for my daughter (Description - Stripes A-line Dress Multi, 3-6M,[protected] vide Invoice No. FHR[protected] which was delivered to me on 21st Oct'2022 by Ajio through Shawdowfax courier AWB No.SF[protected]AJI, but it was not as per the image and description as shown on there mobile application. I tried returning the product with all the required details for 4 times (3 times through the official AJIO application and 1 time through there customer care official.)
All the 4 return request were cancelled by AJIO without providing any valid reason and I receive a SMS from AJIO stating that we are glad you changed your mind.
Request you to please look into the matter and help in resolving the issue by arranging the Pickup through AJIO and help in getting the refund of the amount paid.

I returned a product on 9th oct. 2022 with Order ID: FN[protected] and Return ID #RT83617786 for which i have not received a refunded yet.
From 9th oct its 02st Nov and customer care executive keep on asking for 2 more days again and again.
I request you to resolve my complain.

My name is Saurav Goel.
email id- [protected]@gmail.com
Mobile no. - [protected]
Incident took place on 28/10/22
A person impersonated as the delivery person and asked for OTP to cancel the order, but scammed me and used it to access my account.
Went into the e-wallet and took out Rs.5000 and transferred the money into his account.
He still has access to my account. I contacted the Ajio customer care but they have not done anything. I have not got my account back and there are still Rs.1237 in e-wallet.
Ajio customer care no.[protected]
The mobile no. of scamster is [protected].
Please look into the matter and help me get back my money.
I have also made a complaint with National Cyber Crime Reporting Portal
Ref id- [protected]
Thankyou.

I ordered Armani exchange wallet from AJIO app. I got a packet with a fake product and wallet tag . I gave the request to return but they cancel request and inform me about the request cancellation . I request again but they hold the request. Pls help me to refund money as soon as possible

HI team,
I received Oct 26 2022, tw0 sets of camisoles the colors and patterns are different from what I ordered.
I tried to return them from website but these items are non returnable list.
There is an option if the wrong items are delivered (for non -returnable items) please contact customer care. I do not see any option to explain this issue in the below customer care number:
This happened earlier as well it took 1 month to call these customer care people to return the wrongly shipped items.
kindly help.

I returned products from ajio of worth rs 1782. They refunded the money to my ajio wallet. I tried to transfer to my bank account but it dint happen after many days wait too. I contacted ajio customer care and requested to transfer my ajio wallet money to my bank account which they never did even after waiting for so many days. Now I don't have that money in my ajio wallet as well.

It is neither transferred to my bank account not in my ajio wallet.

Ajio had looted my money and they always try to do this.
Please help in getting back my money.

I ordered a red kurta online along with a green kurta
And i partially returned the red kurta...After a few days i contacted about refund
But they said its a non ajio product and will return product to me ...
I waited and they delivered a pant and cloth
Fake product
I humbly request you to plss solve this
I have sent many mails regarding this and still no answer from AJIO

I had ordered 2 jeans on 11th oct and received package on 15th of oct. On package mentioned quantity is 2 but package contains only one jeans.

I have mailed the issue to ajio costumer care multiple times but till now didn't receive any resolution from them. It's more than 10 days but no response received from them.

I have purchased a shoe from ajio it was my first shopping from this app i have received wrong shoe and on that day only i have returned my oder my return id: #RT83610377. And its been 15days i haven't got my refund back . AJIO please return my money back. And more over there customer service is not good at all. please initiate my oder. Amount is 1123. please return my money
Thank you,
Aritrika biswas

I purchased a pair of Shoes from AJIO, Order no COM[protected], on 24th Aug'22, on using it just for 10 days, they got torn, It seems it was manufacturing defect, I complaint to Ajio about it but without going in any details they declared its just wear and tear issue, Do they supply product of so poor quality that product is unusable after 10 days, although product has 3 month warranty as per their website, but Ajio has done fraud to let go of the warranty.
Ajio is such a cheat and unethical company.

I ordered the product on 13th October 2022 from Ajio, which needs to be delivered on 15th October 2022 which was not done. I called customer care they told me it will be delivered on 17th October 2022 due to high volume, again not received. I called customer care again on 18th October 2022, they told me on 22nd October 2022, I surely get my product which is not done again. I face lot of harassment from Ajio, it's like every day I need to call them & getting zero resolution. I need my money back & not required the product from this unprofessional website. Pathetic experience

I have placed a replacement order on 12th October and i haven't received any update from ajio since then. After contacting the representatives multiple times they have raised a complaint for me but they refuse to take any action on it. It's been over a week and they are not doing anything on that complaint or my order, The replacement order hasn't shipped, they haven't provided any update, the representatives are rude and provide no resolution. They have taken complete payment and refuse to provide any assistance.
This is absolutely ridiculous and i haven't seen any company with such poor values and disregard for the customers.

Dear team,
I have purchased a Saree Order No FN[protected] which was delivered on 17th Oct 22 and was very dissappointed to see the product as it was having a whole and without a price tag.
I tried to return the product (AWB R[protected]AJI) but the person who came to pick up this product has straight way refused to accept the product . His behaviour was very rude.
Therefore it is requested to return the product . I am totally upset with the defective item which got delivered .

I returned a product on 6th oct. 2022 with Order ID: FN[protected] and Return ID #RT83157189 for which i have not received a refunded yet.
From 6th oct its 21st oct and customer care executive keep on asking for 2 more days again and again.
I request you to resolve my complain.

My previous return req after confirmation got automatically cancelled. This is surprising me that how can return request be cancelled. For that concern i am mailing to you so that today again i created return request(id #RT[protected] should not be cancelled without reason so that i can return the product in a timely manner in given return period mentioned in return policy.if it happens and return period window closes then ajio technical team will be responsible for this and they will have to accept return and refund my money to my account. So kindly look into this matter and highlight my return request so that it can be picked by your delivery partner as soon as possible.