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AJIO Complaints & Reviews

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Last updated Jun 13, 2024
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AJIO reviews & complaints page 27

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N
Nagmaa
Aug 20, 2022
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Refund not credited to my bank account

I have transferred my ajio cash to my bank account. The Amount has debited from my ajio wallet but it hasn't credited to my bank account yet. I called customer care multiple times but my issue not get resolved....
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K
KiranAjio
Aug 19, 2022
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Hoodie

Address:Bangalore
Website:Ajio

I have ordered a hoodie from Ajio and It looked very cheap and tight and also the product color was different from the displayed picture so I have selected and opted to return immediately
Ajio accepted Return but no one came to pick the product and I wrote so many mails to ajio and ajio is not responding
I have attached screenshots for reference please check and assist me
I have opted for return on August 4 2022 and today...
+2 photos
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P
Pooja456*@123
from Jaipur, Rajasthan
Aug 19, 2022
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Return pickup delay

Worst service ever bad online shopping experience
I have put a return request on 28 july 22
And its 19 august 22 today no pick up of products.
Raised 4 complaints till now customer care is unable to solve the problem.
And incapable to find the reason behind the delay....
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A
Athira_b
Aug 19, 2022
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Refund not credited

Address:Sai archana Ladies pg, whitefield, bangalore, karnataka

Ordered 2 product, which didnot fit well. Returned it. The pickup is already done. But the money is not refunded back...
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S
Sumit922810
from Guwahati, Assam
Aug 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from the bank order has not been placed

Helo i have ordered 3 tshirt and the order was not placed bt my amount was deducted from the bank account

Proof attached......
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A
Akshay161294
Aug 19, 2022
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Payment got processed , order did not get confirmed

Hi,

Please note i had placed an order for two pair of shoes on Ajio luxe and i processed the payment via upi and it got processed successfully. However the order did not get confirmed.

Request you to kindly confirm the order or refund my money.

Thanks...
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J
Jaskarangill1313
from Delhi, Delhi
Aug 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waiting for refund- delay from 2 month

Ajio Product and refund pending from long.

Order ID-FL[protected]
I order this product on 17 june and same received next day due to size issue i returned back and same images clicked and submitted by delivery person and he handover the slip to me. After 10 days while waited for refund i contact customer care and they told me its non ajio product which was not possible and then ask for screenshot or images. Nothing was...
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J
Jaskarangill1313
from Delhi, Delhi
Aug 18, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Refund pending from 2 months no resolution

Address:L-1/62B LIG DDA FLATS KALKAJI NEW DELHI

Ajio Product and refund pending from long.

Order ID-FL[protected]
I order this product on 17 june and same received next day due to size issue i returned back and same images clicked and submitted by delivery person and he handover the slip to me. After 10 days while waited for refund i contact customer care and they told me its non ajio product which was not possible and then ask for screenshot or images. Nothing was...
+1 photos
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S
Sahl Jaffer
Aug 17, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Regarding product not delivered

Website:WWW.AJIO.com

Hi this is Sahl .
I have ordered 10 products from AJIO.com which shows delivered but it’s not I have raised and spoke to many of their customers care executives but no resolution they just ask me to wait and close the cases my products are worth 6500₹.
I have tried all ways to get my product or refund they have scammed me saying it’s delivered
My order no Fn[protected]....
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P
Peetala Chandra Sekhar
Aug 17, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Ordered products not dispatched/delivered

I ordered in Ajio on 11th aug, today 17th aug my orders not yet dispatched and even promised delivery date is crossed....
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A
Aazan
from Srinagar, Jammu and Kashmir
Aug 17, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
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Clarks casual shoes 469145488_sand

Address:Navakadal
Website:Ajio

Payment deducted but order status null on Ajio App
I ordered on Ajio aug 15 11:03pm and paid 2499 INR
no answer on customer care number...
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N
Nitro Xbox
Aug 16, 2022
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Refund not initiated

I had returned a product to Ajio which was bad in quality and packaging as well but haven't received the refund. It's been almost 20 days since the return pick up but still no sign of refund. The CUSTOMER care is ###. And filled with bloody Illiterates. They can't understand what you tell them.
Bloody fraud company. Looting people's money. Stay Away!...
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B
B Haritha
Aug 16, 2022
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Amount was debited but order not placed

Order was not confirmed but money was debited from my account. Kindly refund my money as soon as possible....
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S
sourabhbajaj
from Pune, Maharashtra
Aug 16, 2022
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Getting wrong product everytime (Order no - FN5877203503, EX0016544737, RT76463397

I have purchased 3 time same product and every time i got the wrong size of the sleeper, i returned once then order twice again and mention in the reviews also in exchange time but again i got the same 10 no. i ordered 9 size.

If you don't have the 9 size then why are you taking order for that. You have wasted my 10-15 days due to this.

#Don't Trust AJIO
#Fake Brand

You Guys are fake!br...
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C
Claude Dsouza 1
from Harihar, Karnataka
Aug 16, 2022
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Delivered Faded shoes, Picked up return but no acknowledgment and refund yet

Address:No. 74, Prestige Feroze Building, Cunningham Rd, Bangalore, Karnataka 560052

Order no: FN[protected]
Return id: RT76690331

A pair of Puma Liberate Nitro Running Shoes was delivered. The right left shoe was fully faded and the shoes had no tag. I immediately returned. The shoes was picked up by AJIO on August 12. But there has been no acknowledgment from the company via SMS/ email. I contacted the customer care and raised a complaint on August 12. The staff said the issue for not receiving an acknowledgment...
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M
Madhvi Purohit
Aug 16, 2022
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Payment done but order not placed

Payment for Ajio order was successful via phonepe app. But in ajio 'my order' section this order is not showing....
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K
Kintalkamtam
from Dombivli, Maharashtra
Aug 16, 2022
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About the pick up boy

Address:19 B 704 Verain Regency Estate kalyan shil road

I want to complain for the Delivery boy Mr Ritvik his contact number is [protected]
He had come for Ajio return pick up on 12th aug for shoes return for size.
He mentioned he will go the station and update if get not approved he will return the shoes. So had passed on him the return pick up OTP.
But till date he did not return the shoes to us and neither answering the call.
Please take strict action and help me...
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M
Mohammad Meenazuddin
Aug 15, 2022
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Didn't receive my refund amount

Address:House no. 8-1-20/1
Website:Ajio shopping App

I have ordered a pair of shoes on Ajio and I got wrong size shoes. So I returned the item and it has no door step pick up facility so I self shipped the item with my own money to them on 20th of July 2022. The item got delivered to them on 23rd of July 2022. It took one week for initiating refund. On 29th of July they initiated the refund. But they didn't completed the refund and I have not received the refund amount till today. It is been...
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R
rajeshpatel5879
from MUMBAI, Maharashtra
Aug 14, 2022
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Not able to login

Address:Mumbai

I am not able to login in AJIO App & Website its showing access denied. I want to return some products but not able to access login. My login id - Mobile - [protected] & mail id is [protected]@gmail.com please do the needful on urgent basis as return time near to breach....
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C
Chirag8413
from Noida, Uttar Pradesh
Aug 13, 2022
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Return issue

Ajio closed return window before the return till date & i following them since two months but Ajio trying to manipulate me...
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