AJIO Complaints & Reviews

It's been a month since I have returned a shirt that I had ordered on July 8th.Ajio promised me that they would refund the amount on July 28th.But I haven't received the refund yet.Ajio has a very poor customer service and delay in crediting the refund .Please look into the matter and take action against AJIO.Its better to go to the retail shop and purchase.Atleast somebody will be there to resolve our issue.AJIO has given a customer care contact number..You will never ever be able to talk to an agent even i[censored] call to that number.Big waste of our time.It will take you to an automated talking agent.Thats it.

My account was blocked claiming I have returned products if we don't like we will return products, my money was struck in ajio wallet worth rupees 8000 refund my money back

RT76089686
I been more than 20+ days i have placed return request iam writing emails and contacting you people daily but no response, as you people promised that product will be picked up with in two days but its been 6 days no response
Am Full disappointed, if this continues am going to consumer court.
Please arrange a pickup partner for pickup of those products i cant wait more than 2 days Full frustrated with ajio services no response at all.
I cant more than 2 days if this not going to happen i will definitely file a case in consumer forum.
Please understand my situation
Please slove the issue

I ordered a kurthi set.But they delivered only kurtha, dupatta and bottom were missing.I have been sending them tons of emails.my complaint hasn't been resolved yet. They ended up saying we can't assist you further.the products were intact in the delivery. They r like clearing up their side and coming out of the issue.Now my money is gone and I didn't get complete product.

I have applied for a refund from ajio wallet to bank account, they said they have already credited money and i have checked my bank acc recently, there is no refund. My log in id is [protected] and i will get a refund of 550 in my bank account. Please help

I had ordered 10items of Rs. 15k last week. Some of them i want to exchange and return. But 2days back Ajio has blocked my account. Now i can't access my account and customer care is telling like due to high return they have blocked my account. But i didn't get any alert notifications regarding return policy as flipkart is alerting their rules for returning limits for items.just add return charges for items no issues but blocking account is really not acceptable at all.Even after sending mail to ajio customer care didn't get any response mail regarding unblock the account.I used to order lots of dresses from Ajio app now i am really very disappointed. Atleast give access for exchange and return i need my money back. Very bad experience ever.

Order ID: FN[protected]
Return Id: RT77131412

I had placed for return pickup of my order on 13 Aug 2022. However even after 15 days since then, my order has not been picked up and nor did i receive a refund.

Due to this untimely service from Ajio and a reckless delay I has to repay my credit card bill which would have sufficed by the refund amount.

When I contact Ajio, they ask me to wait for 7 more days until i get a response.

I have my important share of amount stuck up with the ajio company.

I had complied with all the return terms and conditions, yet I am facing such situation

With reference to Order No. # FN[protected], dated 13/08/2022, return request imitated with ID: RT77924777. But pick up is due till date.

Requested to initiate pick up at the earliest and enable further purchase pending due to this.

I kept my 5orders for return..and everytime they are cancelling my return rqst..and when i chatted with them in the help site..they said I have to self ship the product..and to my pincode return rqst are not accepting..but other people my village when they kept for return they are taking and going their products..it has been i am facing this problem...they are delivering the product for that it is serviceable but for taking return product its not serviceable.. plzz help me to get out of these problem

My ajio account has been blocked automatically.I am not able to login my account.Itvis displaying that access has been denied.
But have 5-6 items to return due to size issue but i am not able to do that.
Ajio is worst of all shopping apps, never faced any such issue with others.
Pls resolve the complaint fast

I ordered alot of items from Ajio but the delivery boys used to come with the product after 10-15 days of promised date and in some cases they didn’t even came to deliver the product and gave the reason to authorities that i refused to take… so i had to tolerate this much nuisance of delivery boys and all because of this mess created by them they blocked my account…now there are a lot of prepaid orders which are yet to be delivered now I can’t check the delivery status, and after the late delivery i will not be able to return … and my refunds are stucked…if they didn’t wanted me to order from their app they must’ve given me the warning or unable my account when i was placing the order … there are around 6 prepaid orders around 6000 rupees which i already paid for orders and now they blocked my account and now i m stucked

Ajio order I'd FN[protected].Amount 1403.i have ordered suit for my son.size issue.so i returned.now 1 week above but till now my refund amount not received

Transaction ID -PSGkYyLBmWEe2OydF43Mz6Nw.wallet I'd
[protected]. Paytm customer care service is worst day by day .Ajio transactions by Paytm failure 5 times.20 days now no refund of failed transaction and no response by their worst customer care executives.please help me

On 23 August 2022, I was placing an order on AJIO app.
It asked me to make payment and with the UPI payment link which i got in my PhonePe app, I have paid Rs2046.74.
The amount successfully got deducted, also in PhonePe I got the notification of successful transaction to AJIO but till today I did not receive an order id from AJIO for the payment I had made.
From past 2 day I am continuously calling the AJIO customer care but nobody responded to my calls, not just that even I have written mails to [protected]@ajio.com but did not get any response even for the mails.

Hi,

Recently I want return few items which i ordered for ajio . Out of them I have a wrong size item I have tried to create return for both of them, but they keep getting auto cancelled with message `Hi ****! We're glad you changed your mind about returning the AJIO Product FL[protected]/FL[protected]. Do continue to shop with us.". and also taking too too much time

Return id #RT78326163

I've ordered product which consists of 1 shirt and a track pant . When I received a delivery parcel it has been mentioned outside as quantity 2 but it had only one shirt that to child size which was totally diff from what I've ordered . Ive tried many times to return the order but it shows error always in the app . Please try to help me out

Hi,

I placed an order #FN[protected] on 13 August. The initial delivery date was 24 August. I created my AJIO account using my Google profile. AJIO has taken the wrong phone number from my Google profile. Now, they won't deliver my order or cancel my order. I submitted a request to update my new phone number. They insist on doing a simple update only by 29 August. Until then, they refused to cancel my order or deliver it. Neither do I get a refund through cancellation nor will my product delivered because of their refusal to update my phone number.

I have order 2 shirt for my kids which is quantity of 2 but i have received only one instead of two i did prepaid for this they said it delivered both of them but i got only one even the invoice is showing two.

In another case One of my order they cancel automatically.

They are doing this because i did prepaid i think . It about two month i didn't got my money.

For order Id FN[protected], I had placed a return request on 27th July. The product is still not picked up for return and also because of that reason my refund has not been processed yet

From
Yashwanth
Dr dani clinic, near new bus stand
Gajendragad, Gadag
Karnataka 582114
Phone number [protected]

I need to raise a complaint against order which i have placed in online shopping ajio app on 17th August 2022, order number FN[protected] worth rupees 5024 rs
I have ordered 1 item crocs lite ride 360 slingback clogs what i have received is cross company which is cheap quality different model and different colour i immediately tried to contact courier facility they told to contact customer service and ajio customer service is one of fraud company i have seen there is no way to contact customer care worst experience and disappointed by ajio service and product cost 5000 rs very expensive buy from ajio and i have received different cheap quality very much disappointed and lost hopes in ajio app after all I placed return and courier boy picked it, i have told him that i have received different product and he picked it up my return id is# RT77972746 he is telling that product is not matching to ordered product and i have told him that i have received different product courier person telling to contact customer care which is impossible to contact customer care in ajio app . One of the worst customer care service in ajio app
I need customer to respond me asap because its huge amount which i have earned and shopped in ajio app
I need my amount to be refunded or else i will raise a complaint
And I request you to contact me soon
My Number is [protected], [protected]