AJIO Complaints & Reviews

I have ordered a wallet from ajio worth rupees thousands and it was delivered without price tags. And, i have to call them again and again for their fault and even their website must be developed by some trainees to save money because it gets stuck when you try to create a return without price tag option and they will just linger on the matter until your return date pass. That much fake and unprofessional site this is.

My account access is disabled I cannot log in into it. I want to return some products but I can’t, now my money is stuck.

After the money is deducted from my account the order was not processed .
It showed an error one item not avialable

I ordered 2 track pants and already raised a return request. I have spoken with customer care on phone and email multiple times but they are not picking up their product back.
I got the order on 5 may and on the very same day i requested a return. Please look in to the same. They have assured me that the product would be picked up but they have missed the deadlines 3 times and again they are delaying the pickup. No one is giving concrete solution. Its been now 18 days rhe product is with me and now i have to pay my credit card bill for thr product i am not using. I have sent them multiple emails and they have replied back. Please check the attached email.
They are promising to pickup the order but they are delaying it and not picking up the order.

Order id - FN[protected]

I have order from Ajio
Shipping id - [protected]
Khushali Vaghela

[protected]

Not delivery of product by courier company

Payment completed but order is not placed! I'm im rage! I seriously wanna complain abt it if there is no action taken . Refund my money now!
Really really poor customer service ajio!

I just now ordered puma shoes worth 1684.48 rs and payment completed. Money is also debited from my account but order is not placed! I'm highly disappointed and worried! Literally crying! I need my back!

Today I ordered 9 items through Google pay, my money is debited to ajio but my orders are not placed. Either I want my money back or place my orders

I had ordered some shirts from ajio on 30th April but due to technical issue it got canceled but my money got debited but still i haven't received refund amount yet.

I ordered few clothes but they weren't appropriate so I chose to return them but they won't provide to return the order.. the return request is getting cancelled again and again.. my return I'd :RT66706461

Ajio,

I ordered the product on 20th April 2022, Gold coin of 5k, but after the some days order shows delivery delay Order#FN[protected].
I called the customer care they gave me complaint no# after the few days I received the mail on 6th may your refund will initiated so on so on, but today is 17th may but I didn’t received any refund or the product, I called up many times or mailed mutiple times but not resolution till yet worst customer support

I ordered a dress on Ajio whose delivery was delayed. I bought it specifically for one event, and it got delivered much after the event, despite the app initially saying it will be delivered earlier. I purchased something else directly from another store for the event and requested ajio to cancel this dress. The app said I should reject the item when it is delivered. The delivery executive from Delhivery refused to leave without giving the parcel and taking the “happiness code”, he persisted at my door for ten minutes. I took the parcel and scheduled a return. It was to be picked up by 29th of April, that didn’t happen, no executive was assigned. I wrote an email to Ajio on 3rd of May saying no one picked the item up. They said they will resolve the issue by 10th of May. I didn’t see any progress by 10th so I sent a mail again. They scheduled a return pick up and replied to my mail saying it will be resolved in two days. On 11th May the return was cancelled by themselves without calling/emailing or asking me in any manner. Since then neither have they replied to my emails, the app says “issue resolved” without any progress. The service is pathetic.

They haven’t arranged pick of my returns and are giving me same lame excuses whenever I am calling, cancelling the returns sending me I opted for return to be cancelled messages, they dont send any return pick details only register complaints.
Return IDs: RT67590149, RT66707246, RT66800590

Hi, I placed an order a few hours ago for two wallets via your website and paid 1033 rs, which has successfully been paid via upi (Gpay). I have been trying to refresh and check my orders since I made the order but there is nothing, no message or email either. This is pathetic, please solve this asap.

Issue description: AJIO is trying to advocate the discount with pricing more than the one in the original tag.
I tried to reach to them for the same, they kept on delaying the same and now no response on its resolution. Attaching the mail chain and the pic which was shared

Order ID: FN[protected]
desirable resolution: Refund the amount and compensation for the same.

I have ordered fro. Ajio. They delivered wrong size and wrong colour.when requested for return. #RT67201955. The delivery person is not taking it back saying the colour is different from the pic.snd for this reason only I am returning. I'm complaining from past 2 weeks as nd no proper response fro. Ajio. Now a days their service is not good.they are cheating people so much

The product was broken and hence returned it. Ajio has initiated refund but the status is failed. I have followed up multiple times and sent my bank transactions and paytm transactions and yet they refuse to reinitiate the refund. When I call and explain the issue to customer care, they simply disconnect the call.

Return Id RT66133285 and order Id FN[protected].

Return ID RT67262056 And order id FN[protected] The product description says set of 6 mats but only 2 mats were delivered. They closed online return option the very same day it was delivered. I called several times and emailed in the last 20 days finally a person came to pick up the product and refused to take it as he could not scan the product. When I call the customer care they simply disconnect the call. Ajio is cheating the customers and making money by delivering faulty, damaged products and refusing to refund.
Please help.

I had an online account with Ajio which I used to order products from them however they had sent many products to me which were not upto the mark and were defective and they even refunded my money for them however recently they have deactivated my online account without any prior notice and my account had a balance of Rs 600 which they never refunded to my bank account before deactivating my account. When i contacted them multiple times they asked me to send emails on their customer service id and till date they are just asking me to wait and have not refunded my money yet.
I have even provided my bank account details to them for the refund of the money still they did not refund it yet. They said they will refund by 12.05.2022 but still no refund yet.