AJIO Complaints & Reviews

I placed a order (ID no. FL[protected]) on 20 December 2021 for 3 items and made payment via online netbanking. Due to some work i had to go out of station on 23.12.2021 and my house was lock for 4 days. 24.12.2021 I received message (no call was received from delivery agent) that 2 items out of 3 has been delivered, though there was no-one to take delivery. I tried to contact customer care and request to file a complaint. Complaint was filed...

I returned my order on 29.12.21. The app says that my refund has been initiated on 03.01.22 but I have yet not received the money in my account. After several mails amd requests they are just asking to wait patiently. My amount is ₹5000 plus. I am really worried. Kindly lodge a complain, take a strict action and get me my money back urgently...

My account if ajio - [protected]@gmail.com has been blocked since 2weeks and after complaining
multiple times they haven't resolved the issue.. though they agreed too about no such policy they have in ajio where multiple returns could make customers account block.. they did so with me due to multiple orders.. they should atleast mention before about the limitations of returning and ordering products.. no one would buy the same...

My account if ajio - [protected]@gmail.com has been blocked since 2weeks and after complaining
multiple times they haven't resolved the issue.. though they agreed too about no such policy they have in ajio where multiple returns could make customers account block.. they did so with me due to multiple orders.. they should atleast mention before about the limitations of returning and ordering products.. no one would buy the same...

This is to inform you that I am unable to login from my account- [protected]@gmail.com, for which i already raised the complaint two weeks before but no resolution provided, please see to it and resolve my issue as soon as possible.. because I have many orders and have to returned products for which i have no information and updates.. they freezed my account and not making available for me.. please resolve the issue for which i am facing...

This is to inform you that I am unable to login from my account- madhvi.[protected]@gmail.com, for which i already raised the complaint but no resolution provided, as per your requirement i am attaching screen shot please see to it and resolve my issue as soon as possible.. because my already returned products haven't refunded yet and many orders i had for which i have no information and updates..
Thanking you madhavi...

I ordered 2 product from ajio on 18 dec 2021. I was not satisfied with the quality of products and I request to return the product immediately. But they fakely claim that an attempt was made many times. Whenever their agent come to pick the order he said that QR not matching and doesn't pick my order. I am highly disappointed with ajio. I want my refund as soon as possible....

I received product with no tags, no bill in that courier and my products also missed where I ordered 7 but I received only 5 in that courier . I mailed to support they are saying no tags they are not responsible then whom we have to approach like we are going to loss money. I placed return courier boy refused to pick bcoz no tags . Hence transport system not responsible your saying your not responsible then whom we have trust to place order....

I am an ajio shopper for years now I’ve got tons of orders never faced such a difficulty but this time it’s beyond the limits. I’ve been complying against the refund of one of my returned products for 2 months now, I’ve called the customer care like 10 times and have repeatedly raise complaints but there is no resolution yet.

There is no tracking information available for that. The application shows that my product...

Hey i ordered for a puma shoe, for which i paid 5039 rs total including wallet amount.
I recived a different style, different design product of same brand puma, which is also available on their website puma, so for that i registered the complaint and given them all the proofs, Photos though email, app, Twitter msg my after that my pickup went on hold and after their review they approved pending pickup approval.(complaint id-COM[protected]...

Ordered a shirt size 44.
Initiated exchange request for smaller size 42.
Exchange request was accepted.
Exchange request got cancelled last moment.
Ideally AJIO should pick up the Size 44 shirt but no one came to pick this product. As a customer, I do not see an option to return the product as the exchange was cancelled.
Raised multiple complaints, but no action taken.
The wrong size product is still...

I paid a sum of Rs.1386 for F Gear bag through UPI.. amount has been deducted from my bank.. but the order is not confirmed.. I request for refund or confirm my order....

I canceled the order in the AJIO app on 29th nivember.Refund Reference Number: 20211122111212800110168801868214589.and ARN is[protected].solve this ASAP please.
phone number:[protected],
197204.[protected]@sasi.edu.in...

I placed an order on 7th March 2021 from Ajio.com, "Product name :
AUSK - Short Sleeves T-shirt with Colourblock Detail" which costed 335.72 Rupee, after receiving the order I found that the size was small so I placed a replacement order for the same and the replacement order was placed on March 27, 2021, after I receiving the replacement I found that the size is still small so returned the T-shirt on April 7, 2021 and the pickup...

I had placed a return of three out of four items in the order but had a change of mind and wanted to keep two items then. So, I cancelled the return request with the help of customer care for the whole order and placed a new return request again for the same 3 items (changed my mind again) after 48 hours through website. I got an email that the order willl be picked up on 1st Jan 2022 but nobody showed on door for pickup.

Now...

I got my ordered shoe with damaged and without any tag and same day I submitted for return request.But delivery guy refused to take back the order telling tag is not available which is fault of supplier side.When I complained with Ajio customer care they also refused to take it back.I heard similar incident happed with many Ajio customer....

I have returned the product (Indo Era Embroidered Round Neck Straight Kurta) amount Rs.467.74 on 04/12/21 but no refund amount received till date.

Return ID #RT51692564...

I have done a payment of 746 for my ajio order but the amount debited from account but order did not placed and ajio coustomer car did not connect with me...

I had ordered a small churidar set and they delivered XXL.
I tried to return the product and they said they'll pick it up in 3 days but didn't come.
Now they are asking to self ship. Is this a joke??.....

I've ordered US polo men sneakers on 31st July which coated 1710 .
At first transaction there was some technical error and I tried paying second time.
But now the amount was debited .
Unfortunately the order was not placed .
I checked my bank balance got to know that the amount was debited twice .
That was seriously bad .
And I hope this issue is focused .
And maintains customers trust towards...