Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Pls change my adress for delivery order no.[protected],[protected],[protected]
Old Adress:
Sharon, Kodagulatti, Hosahalli road, Bengaluru, Karnataka, 562157(pin)
Present adress:
Domestic gate, Air Force Station, Yelahanka, Bengaluru, Karnataka,
560063 (pin)
AJIO customer support has been notified about the posted complaint.
I haven't got the money back in my bank account {Return Id #RT57666031}
I received the wrong product . So i return that product after their approval i return that product & my Return Id #RT57666031 After pickup they didn't update anything
I am writing this complaint because I am tired of emailing and contacting the AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 2nd Feb 2022. Still the status of Return pickup completed on 2nd feb from their side. I haven't got my amount back. I am contacting the team continuously and they are making a fool of me by saying due to covide-19 customer service will be affected. What the behaviour this is.What the hell? .if the ajio will not take the action on it i will take my legal action.so its my request please give my money back
AJIO customer support has been notified about the posted complaint.
Amount debited but order not placed and no traces found on order in ajio app
On jan 31 (11 58 pm) i had placed and order worth 1416 paid order amount advancely(phonepe) after paying the amount in ajio app (feb 1 12 01 am) its showed a messge "HANG ON WE ARE EXPERIENCING HEAVY TRAFFIC TRY AGAIN AFTER SOME TIME"
so i checked after some time there are no traces that my order has placed or not but my amount debited from bank. I raised a request to customer care but no response saying we are trying our level best but still not solved.
Ajio team kindly solve my issue as soon as possible
STOP SAYING THAT OUR TEAM IS TRYING TO SOLVE YOUR ISSUE.
How long your team will solve the issue and i have sended all the proofs to your customer care also still no response from AJIO.
Feb 17, 2022
Complaint marked as Resolved
AJIO customer support has been notified about the posted complaint.
I am eshwar i purchased a prodct on AJIO of amount 1319 /- rs and I returned the product and till today i didn't get any response from AJIO and they are always delaying my refund by telling some silly reasons, and they gave me a refund reference number RRN[protected]
Order ID : FL[protected]
Return ID : RT55519753
Price : 1319.67 Rs
Product : Slim fit jogger jeans with Adjustable draw strings
Refund reference number :[protected]
I HOPE YOU WILL HELP ME GET MY REFUND BACK PLEASE 😌
AJIO customer support has been notified about the posted complaint.
I have paid money to shopping site ajio on 31st jan 2022 through google pay upi.money got debited from my side, payment was successful but when i ask for refund they denied that they are unable to track debited amount and asking for pgid number or contact your bank .i have attached receipt of my transaction .plz refund my money.
AJIO customer support has been notified about the posted complaint.
Money deducted from bank account but order not placed
I ordered a shirt on 31st Jan but the order was not confirmed.However money has been deducted for the same. I'm requesting for the refund for several days.I haven't received it yet.Now they says that the refund has already initiated..THEN WHERE IS IT??
If you had initiated the refund normally ( in genuine apps) It will take less than 3 days..
To the ajio team members who is reading this
Frauds give me my money back!!!
Feb 10, 2022
Complaint marked as Resolved
AJIO customer support has been notified about the posted complaint.
FL[protected] - Order ID. I ordered a sweatshirt from Ajio on 25/12/21. The product was delivered to me on 30/12/21 but still it is showing not delivered in the app and I can’t return it now. I’ve been calling to cx care after every 48 hours but issue still persists. I’ve shared product pics and invoice over email too still my issue hasn’t been resolved. I haven’t seen such pathetic service from any company. Every time I talk to cx service reps they tell me to wait for 48 hours. AJIO doesn’t value people’s time neither AJIO respects its customers. The most disgusting service ever.
AJIO customer support has been notified about the posted complaint.
Wrong product delivered and I didn't receive my refund.
Website: Ajio.com
I purchase adidas t-shirt in xxl size due to size issue i exchange it but in exchange order they send me wrong product. So i return that one on 25th October 2021. Now after 4 months they are not giving me my money.
Feb 9, 2022
Complaint marked as Resolved
I receive wrong product in my exchange order. So i return that product after their approval i return that product. After pickup they didn't update anything so after a month i called ask about my refund so they are saying that i return non ajio product which is not true i receive that wrong product from they site in sealed packet so how its non ajio product.they are cheating on so many people like this after this read all their instagram account comments 90 % of people's complaints is that they are receive wrong product.
AJIO customer support has been notified about the posted complaint.
Hi my order id is FL[protected] i have order lee cooper jeans from ajio. But size is smaller than expected. I have order this product on 28dec 2021 product was recieved on 5th jan 2022. But size is smaller than expected i have return this product on 5th jan 2022. But they didnt picked up my product and they said they have same problem thats y they not picked up they delayed that return days now 35days completed they r saying ur return period is completed no we cant return that product. Bcuz of their issue m facing problem from 35 days my money was stuck in ajio. Ajio company is making fools to customers. So i want to return my product and refund my amount as soon as possible
AJIO customer support has been notified about the posted complaint.
I have ordered 3 products from Ajio worth 2000 rupees. Since those fabric is not good I have opted for return.
Immediately after 1 week of receiving those products . No one has reached me for collecting those products. I have dropping mails from 2 weeks but no proper response from worst service fellows. And finally they said that the return option was closed as the time was elapsed.
Ajio is not at all fair company it's a cheating and fraud company.
AJIO customer support has been notified about the posted complaint.
My registered number with AJIO is [protected], 31/01/2022, i tried to make, payments for purchase a women's wear at ajio website, after i add the product to my cart and proceed to payment, and unfortunatly then payment has debited from my balance and, during just before conforming the order website became unreachable, and then i refresh the page and again repay the same amount from paytm postpaid balance, and the same issue occurs. My first payment was a upi payment and the other was from paytm postpaid wallet. So both the transactions are of ruppes 99/- each. Then i contact, the ajio through email and by phone they says the amount will get back to you within 48 hours. Still now i have not get any refund. Its 7 days been completed. So please refund back money.
AJIO customer support has been notified about the posted complaint.
Ajio order says delivered the items, but not delivered
Order number FL[protected]
Ajio order says delivered on 3rd February 2022, but that items are not delivered yet & I have not received a single call from Ajio or a delivery boy.
Ajio Customer care No. is not passing to the Customer care executive. I have given through email complaint no. of time. None of them are replied. I think it's a fraud company.
AJIO customer support has been notified about the posted complaint.
I ordered #Fl[protected] product from ajio.I didn't like it so i returned it so many times and yet it was not returned somehow by misleading practices of Ajio.I raised a complaint mentioning that ajio should check in the images I sent that the order id on the barcode of the product was different from what I was ordered by me.It was returned back to ajio and after several days i recieved a mail from ajio that your product was a non ajio product and it will be returned back to you and no refund will be made .My money has gone all in vain into fake system like ajio and i will never ever again do online Shopping .I really hate that so many people have also made complaint against ajio and yet no one is giving justice against it . Attaching all the pictures below.
AJIO customer support has been notified about the posted complaint.
Ajio is not giving refund on my order. The product was already returned around 4 months back.
Their email customer support is just clueless about how to resolve any issue. Talking to Ajio email customer service seems like they are scammers. They will address me with new name each time they will contact me.
AJIO customer support has been notified about the posted complaint.
Money deducted from bank account but order not placed
MONEY DEDUCTED FROM BANK ACCOUNT BUT ORDER WAS NOT PLACED
I tried to order a shirt from ajio worth around 500/- . I had to pay 99/- after the coupon discount.Money got deducted from my account but the order was not confirmed.When I asked for refund they made an excuse by telling to wait for 48 hrs . It has been 3 days still I haven't got my refund.
Help me out
Feb 10, 2022
Complaint marked as Resolved
AJIO customer support has been notified about the posted complaint.
I have returned an item from ajio and the delivery boy has taken the item. But he is not able to dispatch is because the EAN number doesn't match. Such carelessness from AJIO that I am not able to return my product. I no longer have the product with me nor did I get the refund back. I have registered the complaint more than 3 times already and all they did was reschedule the return which obviously was of no use. I want this problem to be solved and this order to be returned as soon as possible .
AJIO customer support has been notified about the posted complaint.
Hi I have complaint for a product it’s id isFL[protected] for thes these product I raise a complaint it id is COM[protected]( you promised that before 3rd you get a refund but it not done and customer care service is not responding how i manage pls tell so many times i rised these complaint but no response ) please look for awhile
AJIO customer support has been notified about the posted complaint.
I have been trying to return two shoes. Since I work, I am not available at my home address at a certain time. I requested several times to schedule the pick up before or after my office time but the employees of the delivery partner of Ajio are rude and insisted that I carry the parcel to my workplace and return from there. I refused saying this was not possible as parcels are too big to fit into my scooter. I also don't want to leave them with any neighbor, etc. as in case of any misplacement, I will be the one responsible. Then the lady on call, who was quite rude all the time, asked me to cancel the return order as it was being difficult for them to schedule pick up. She also cut the call while I was still speaking! I have ordered from other websites as well, but this is the first time I have to face this kind of harrassment!
AJIO customer support has been notified about the posted complaint.
