AJIO Complaints & Reviews

I see Ajio service is worst to the core. Their return policy and the customer satisfaction has to be brought to Zero i guess.

I have Booked the material in AJIO for 7 Items, they show differently and nice in photos, once we receive the material, they are worst. i have returned all the items to AJIO. the Delivery boy verified them and took the material.

The confirmation not received for 2 materials even after 20 days, i reached customer care, they even not bothered to respond. They say we will call later with our manager. mail service is even bad. They simply saying the material has damages that is why we did not refund you money for 2 items, rest we transferred.

I will ask them why your delivery boy checked and taken the product after verifying and how come the product damaged. This is ridiculous and will not show any qualifying comment. They are cheating us. i recommend not to buy any from AJIO. As cusotmer service is poor.

I have returned shoes of 18th oct, and return initiated on 25oct but i have not recived money in my bank account. Return id is #RT48562993
And also i call in costumer care many times but they said we are proceed but i have not recived also they give me a Refund Reference Number: WUR[protected] and i will check in bank also but tbey are not receive payment in my account. Please help me amd check what is the issue.

Ajio support team number [protected]

Order I’d FL[protected] need my amount or dress return back soon pickup by 11/10/2021

Money is deducted but order is not placed in ajio, paid through upi on phone pay Transaction id is T2111142205103584100445

Dear sir,
My prepaid Order ID: FL[protected] of campus knitted shoe is not delivered however received an message of delivery on 10.11.2021.
This is to confirm that I have not received any delivery OTP from company nor any delivery partner of AJIO had contacted me, still they have shown my order as delivered on their website.
Requested your kind attention on Subject matter to get the product delivered or to help get me refund of my order.
Regards
Puja pandey

My product not picked up after so many complaints

I ordered a john players Washed Skinny Fit
Jeans, Grey, 32,[protected] from ajio delivered on 22 oct 2021, having AWB Number: [protected] & order id FL[protected] was not picked up by ajio even after so many calls, emails tweets..
Ajio is literally frauding us
Disappointed like hell.

Pickup return id RT50370200, RT50328595, RT50309811, , RT50370206
have been initiated, neither the courier person has come to take the package, and had not even tried to contact me, neither when calling the given number in msg is being responded
kindly check the needful.

Savitha
contact [protected]

I have returned the product & delivery agent pickedup the product last week but till now I haven't received my refund amount. I have doubt on delivery agent that he was not responded to my call the product was pickedup by him after lot of calls to him by me.

I have ordered a Azira suit from ajio having order Id FL[protected] I want to return that product I have raised many complaints they gave me 11th nov2021 for pick up but still it has not be picked up from any.
Another product having order Id FL[protected] they have picked up this product but still they have not return my refund back.Please look through my complain

[protected]

Shoes reatrn complete but money not received my account

I have placed a return on 25th October, its not being up yet. They have canceled themselves two times without giving any reasons. This is one of the worst company i have dealt with. Even very small companies helps customers with retuns. I highly demand not to shop in Ajio

I had been ordered Arrow brand trouser of 30 no.
I received GAP brand trouser of 36 no.
So I requested return on same, I had three attempts of rejection of return, as code on received GAP trouser tags didn't match with ordered Arrow trouser.
I had mentioned reason for return, on first request, and then after three mails to customer care.
They replied me with automated email s, not a single person is able to solve the problem.
Hopeless customer service, l never seen,
I quit Ajio, for very worst consumer services
If same problem is not resolved in next 24hr, l will take chance through consumer forum.

I didn't like the product and decided to return . On the same day ie, 9 november i got a message for pickup That is also attached with the mail and the return pickup was successful when I asked for acknowledgement copy courier person said the details will be messaged that were not done and the app notifications still shows it as unsuccessful return pickup and the money has not been refunded in my Ajio Wallet... Today another message was sent stating the pickup will be attempted today but its already done...

My order no FL[protected]
Which I received a defective wall clock on 31st Oct from that day inwards I'm trying to return the product but till today the customer care people are not responding it is very painful to call every day the customer care to ask about my return
Need immediate return and refund

I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags . Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me by sending every time a new complain id
Their team called me and saved their part by saying that refund is done from our side. What the hell? I havn't got the money back in my bank account.

From last 2 month i am contacting Customer care.

Past 15 days no return pick up done and delaying everytime.
Ajio does not pick up the product and delays refund.
Strict action should be taken as they just fool the customer by rescheduling pickup without attempting to pick the product and refund

My order had been cancelled by Ajio and amount had not been refunded, i have registered complaints for same multipole times on their customer care number and every time they provide me ew date of resolution that by this date your issue will be resolved and you will get your amount back.
below are the order ID s

OREDER ID :FL[protected] / Complain id for same : COM[protected]

ORDER ID : FL[protected] / Complaint ID : COM[protected]

The product has been picked 19 0ct 2021 and they said that the refund has been initited on 26 oct 2021 in bank account but till now i havnt received any refund from ajio nor in bank account nor in ajio wallet i tried contacting them by mail and phn no. But they keep saying the refund has been initited any a complaint has been raised.
The return id is -RT48507515 and theres no refund for this return