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AJIO Complaints & Reviews

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Last updated May 10, 2024
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AJIO reviews & complaints page 71

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K
Karan020199
Oct 30, 2021
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Not picking up the order

Website:www.ajio.com

Hi Team,

Complaint No : COM[protected]
Order Id : #FL[protected]
Return Id : #RT47985656

I ordered 2 puma shoes and already raised a return request. I have spoken with customer care on phone and email multiple times but they are not picking up their product back.
I got the order on 12 th oct and on the very same day i requested a return. Please look in to the same. They have assured me that...
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Shanthi2315
from Ponneri, Tamil Nadu
Oct 30, 2021
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Cloth

My order on AJIO.Delhvery TRACKING ID
[protected]
It shows that status is out for delivery on 28.10.2021.But still i m not receiving my parcel.why its delayed and when it will be delivered. Please do the needful....
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D
Darshak Injamuri
Oct 30, 2021
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Return Pick up

I initiated return about 15 days ago and still the pick up haven't been done. Please solve this issue...
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V
Vipul Jain2608
from Howrah, West Bengal
Oct 30, 2021
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Ajio has not picked up my return

Website:Ajio.com

Hi, I had order one shoes and jeans worth or around ~3500. I tried returning the order. It went to some glitch and delivery pick up person didn't come. I tried calling ajio customer care 2-3 times. First nobody responded. One person cancelled the return request and asked me to replace the request. But in that option I am seeing only self ship. I again called to please make it pick up from my home. They are not responding correctly. Almost...
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A
akshat105
Oct 29, 2021
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Pickup is not done since 1 month

I purchased many products in ajio sale but due to size differences of different brands I had to return some of them. but after placing the return request the pickup person is not contacting me and mentioning that the product was not ready for pickup (fake attempt was made). then i contacted ajio customer care and asked for explanation and they asked to wait for 2 days, everytime i call them they mention this same statement. Below are the...
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V
Vandana Kaur
Oct 29, 2021
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Return pickup not initiated still pending

The return pick up was scheduled on 22Oct 2021. The Return is still pending no one has come for the no updates no reply to emails and customer care service very bad even after so many attempts no one picks up call

Please do some action on this immediately and complete return process and initiate my refund.

Return ID is RT48424967...
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Ngujir Zirdo
from Naharlagun, Arunachal Pradesh
Oct 28, 2021
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Money not refunded

Address:3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

I ordered a shoe from ajio worth 3977.32 rupees on December 21 2020 and did online payment and without any contact or information my Product was returned and on the app it's showing refund initiated and it's been almost a year and I got no refund and when I filed complaint no response came, please help me...
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Y
Yoganand Tiwari
from Unnao, Uttar Pradesh
Oct 28, 2021
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Item return but not given refund

I have not received my refund of order n.o #FL[protected] the product was pickup on 24 September i have complaint for that but not resolved till now the please resolve this issue first...
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This is regarding issue which i am facing from last 10 days in return/exchange/cancel a product having order Id-FL[protected]. In brief, i have ordered two products i.e. Studio Nexx-washed slim fit Shorts worth Rs.819 and another product High Star-Washed Slim fit shorts worth Rs.779 on 12 October. One product named Studio Nexx-washed slim fit Shorts worth Rs.819 have been delivered on 20 Oct, 2021, however another product i.e. High Star-Washed...
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K
Khushboo_123
Oct 28, 2021
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Return not picked up

Wrt the order I'd

FL[protected]- Harpa embellished top- return pickup date 12/10

FL[protected]- Biba A line embroidered kurta- Return pickup date 22/10

FL[protected]- Bani Women kurta- Return pickup date 13/10

FL[protected]- Ishin embroidered kurta- Return pickup date 18/10

All the products expected pickup date has already been expired by more than 12-13 days...
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S
S Maajidha farhana
from Mangalore, Karnataka
Oct 27, 2021
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Sandals and shoes

I have ordered a sandals and shoes, paid ₹659+₹385 sum of amount and later returned the products back to ajio, they haven’t refunded my money till now please refund my money as soon as possible...
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J
Juwahar&1997
from Nileshwaram, Kerala
Oct 27, 2021
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Refund has not done

I want to return the product as the size is not correct and when returning it showed that it should be self shipped and i shipped it to the seller spending my own money and till now refund has not been done and it costed me 150 for sending the parcel to you . So hoping that there will be a resolution for this problem and looking forward for that faithfully juwahar assinar!!...
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S
Shelsiya Rani
Oct 27, 2021
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Humiliated by customer Care

I placed my order on 01/10/21 and prepaid for it. Out of 6 items in my order I got 3 and remaining 3 still date haven't reached me. I have tried contacting the customer Care and mailed them even raised query in the app but everything into vain.cause the customer care peoples just ended my call.I am not Even able to cancel my order . The estimated delivery date was 15/10/21 and not reached me and its already 27/10/21....
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M
M. Narendhar Reddy
Oct 26, 2021
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Item missing in delivery package.

Address:Bhageeratha colony, Mahaboobnagar.

I was ordered two item in ajio but at delivery time I was received only one item in package at delivery time.
I did not get 1 item in A JIO delivery pack .Missing item details is checked slim fit shirt with patch pocket, white, 42,[protected]. HSN Code 62079120, item price 1287.44...
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K
Kevin Daniel
Oct 26, 2021
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Didn't received the product

I have ordered 2 pair of shoes from Ajio site in date 11th Oct 2021, the item shipped 13th oct 2021, it showed the I'll be getting the item by 20th Oct 2021 yet I didn't received (today date 26th Oct 2021 ) .
And when I chat with customer care they says the item has been shipped back to origin- RTO.

The worst part is the refund process will initiate with in 7-9days and when It initiate
Within next 7 days only...
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A
Alok mrinal
from BEGUSARAI, Bihar
Oct 26, 2021
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My account block

My account is blocked
I have 4184 ammount in my account
Plz help me...
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D
Diksha03
Oct 26, 2021
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Return not attempted

The very first has been my worst experience with Ajio. I did good amount of shopping with them and I needed to return two items
It's been more than 20 days and everyday a message comes that pickup will be attempted but in vain

There has been no pickup even attempted for once . I wasn't even contacted
Raised complaint through customer care and their email but still it's all in vain...
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S
Sk Abdulkarim
Oct 25, 2021
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Refund issue

Ajio — Order #FL[protected] has been returned with Return id #RT46718220 Refund not yet received reg...
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N
Neelam Venu
Oct 25, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ajio Item return but not given refund

Ajio — Item return but not given refund
I have not received my refund of order n.o RT47473386. The product was pickup on 10th October 2021 at afternoon. I have complaint for that but not resolved till now complaint ID: COM[protected] and the AWB n.o [protected] please resolve this issue first
Contact me:[protected]...
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A
Amar vishwanath
Oct 25, 2021
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Money not refunded

I debited money from my account to ajio ordered but not placed order not showing details of debited how can I do now...
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