Claimed

AJIO Complaints & Reviews

1
Updated: Dec 13, 2025
Complaints 4157
Resolved
292
Unresolved
3865
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

AJIO reviews & complaints page 71

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Priyaa dey
Nov 21, 2021
Report
Copy

I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 12th november 2021. The return id is- RT50428577. Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me . Their team called me and saved their part by saying that refund is done from our side. I havn't got the money back in my bank account. Please help.
AJIO customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sandeepjw
    from Gangtok, Sikkim
    Nov 19, 2021
    Report
    Copy

    Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

    I have order a jacket for my sister on 23rd of October 2021 and the product was small in size. Therefore, i have place a return request and return schedule on 11th Nov 2021. I have waited but no response from AJIO not even single message of why the product was not picked up. I now made a call to the customer care 9 time one after another for at least 9 days but their response was just " sorry for inconvenience your issue is in progress " and now i got a message that i have to return the product by my self. Which i dont think will solve my issue. Please help me. Thank you
    AJIO customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Parshant5555
      Nov 19, 2021
      Resolved
      Report
      Copy
      Resolved

      Returned an ajio product 10 days ago with return id RT50197515. It was picked up from me on 9 nov 2021 and reached warehouse on 15 nov 2021. But till now i haven't got refund. Please help me to get refund.
      Nov 20, 2021
      Complaint marked as Resolved 
      Not resolved. No one contacted me i am still waiting for refund
      AJIO customer support has been notified about the posted complaint.
      Nov 20, 2021
      Updated by Parshant5555
      It is not resolved i haven't received any call or email. No refund provided to me.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        artisawant
        from Mumbai, Maharashtra
        Nov 19, 2021
        Report
        Copy

        Address: kalachowki
        Website: www.ajio.com

        I have return the product as on date 03.11.21 after that I couldn't received any updation regarding refund of Rs. 599.70 .only In order section there is remark as initiated. Now it has been more than 15 days I haven't received my refund I called at customer care they told me refund initiated as on date 06.11.21 which dosent make sense if there is initiation it should be reflect now . I have ask for reference number but they dont have that also. this is clearly cheating . they just keeping me on hold from long time. I want my refund at earliest.
        AJIO customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          CAROL REEMA REEMA
          Nov 19, 2021
          Report
          Copy

          Good afternoon

          I am following up with ur customer executives for my refund status but every time I called they ask me to wait for 48 hours
          Its been more than a month I m fed of calling ur customer executive . Please check my call and chat history you will understand
          We are not jobless

          I must say you have a pathetic customer executives
          They don't take action against customer query.This is my.last shopping from Ajio flipkart amazon myntra max they are just amazing with customers service..Ajio is hopeless
          My money is stuck with Ajio
          Please refund immediately if not I am going to raise a complaint in consumer court

          My order id Is FL[protected]
          AJIO customer support has been notified about the posted complaint.
          Nov 19, 2021
          Updated by CAROL REEMA REEMA
          Good afternoon

          I am following up with ur customer executives for my refund status but every time I called they ask me to wait for 48 hours
          Its been more than a month I m fed of calling ur customer executive . Please check my call and chat history you will understand
          We are not jobless

          I must say you have a pathetic customer executives
          They don't take action against customer query.This is my.last shopping from Ajio flipkart amazon myntra max they are just amazing with customers service..Ajio is hopeless
          My money is stuck with Ajio
          Please refund immediately if not I am going to raise a complaint in consumer court

          My order id Is FL[protected]
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            Lakshit Dhanuka
            Nov 19, 2021
            Report
            Copy

            Return of wrong product

            Address: G1-02 WINDSOR HILLS OPPOSITE MKCITY GWALIOR GWALIOR 474006

            The issue that I have experienced was: The product which I recieved was completely different from from what I ordered.This is really frustrating as we devote our precious time in selecting the product and later we get to know that the product we ordered was never with us.Also in such case the company should be very sympathetic and eager to resolve this case because they should know the mindset of a consumer but in this case it is quite opposite...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            G
            GopalraoM
            from Hyderabad, Andhra Pradesh
            Nov 19, 2021
            Report
            Copy

            Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

            Order ID : FL[protected] I have ordered two t-Shirts on November 1st which cost of INR : 2077/- It has to be delivered by 12Th of November . But product was not dispatched and iam contacting customer service and asking to cancel it no one is responding properly, They are asking me two wait till Two days and when iam contacting them they're again doing the same, So many customers are sufferings with this company
            AJIO customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Arpithagowda
              Nov 18, 2021
              Report
              Copy

              In AJIO app I ordered some artificial jewels and I paid it through phone pay app and amount debited successfully but my order not placed
              AJIO customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sushmita Nath
                Nov 18, 2021
                Report
                Copy

                Ajio picked up the item #RT49591272

                Its been more than a week but i have not recieved refund
                Please help
                AJIO customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Monika Masram
                  Nov 18, 2021
                  Report
                  Copy

                  Address: Bijadandi, district mandla, m.p.

                  15 nov. Ko return parcel lne aya delivery boy. But ere pas return pickup successful ka msg ni aya .. kal ajio k trf s msg aya.. k apka return cancel ho gya he.. it means unhone mera return product lelia.
                  Hi monika! We're glad you changed your mind about returning the AJIO Product FL[protected]. Do continue to shop with us. For details click bit.ly/37ook6p
                  AJIO customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Viren1508
                    from Upleta, Gujarat
                    Nov 18, 2021
                    Report
                    Copy

                    This product order from my sbi net banking but my money deducted from my bank account but not order placed or Order id so please refund my money or order place immediately
                    AJIO customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bhadhariya
                      from Kollam, Kerala
                      Nov 17, 2021
                      Report
                      Copy

                      Address: IRSHAD MANZIL, Y NAGAR 8, ERAVIPURAM
                      Website: Ajio

                      No update for the return request. Got messages that pick up is scheduled but nobody contacted and got a message pick up was unsuccessful. Requested again and it's same. So tried to cancel return and opt for exchange, that too is not working. Cancel button is not working.
                      AJIO customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        YashPaul2304
                        Nov 17, 2021
                        Report
                        Copy

                        Address: Near ISKON Temple

                        I complain against ajio they not initiate refund of my payment deducted 12 oct 21 but order not booked they always tell wait for two days
                        36 days passed i also mail to ajio but no response
                        They also automatically reply wait for two days
                        AJIO customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Arpithanandakumar
                          Nov 16, 2021
                          Report
                          Copy

                          It's over 3 months now I haven't received any refund for the ajio products I returned even though I have contacted the customer service multiple times and each time a complaint was raised for which I never got any resolution till date. The company doesn't even respond to emails which is really frustrating as a single complaint requires multiple follow ups.
                          AJIO customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            blab la
                            Nov 16, 2021
                            Report
                            Copy

                            I have gifted 2 things to my friend as she want to change one thing but she gave both the things back i have given return request for one. What to do now
                            AJIO customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bensen 707
                              Nov 16, 2021
                              Report
                              Copy

                              I placed an order for some items from AJIO today and the amount was credited from my account but order was not placed.
                              AJIO customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                parameswar konda
                                from Darbhanga, Bihar
                                Nov 16, 2021
                                Report
                                Copy

                                I see Ajio service is worst to the core. Their return policy and the customer satisfaction has to be brought to Zero i guess.

                                I have Booked the material in AJIO for 7 Items, they show differently and nice in photos, once we receive the material, they are worst. i have returned all the items to AJIO. the Delivery boy verified them and took the material.

                                The confirmation not received for 2 materials even after 20 days, i reached customer care, they even not bothered to respond. They say we will call later with our manager. mail service is even bad. They simply saying the material has damages that is why we did not refund you money for 2 items, rest we transferred.

                                I will ask them why your delivery boy checked and taken the product after verifying and how come the product damaged. This is ridiculous and will not show any qualifying comment. They are cheating us. i recommend not to buy any from AJIO. As cusotmer service is poor.
                                AJIO customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kenil domadiya
                                  Nov 16, 2021
                                  Report
                                  Copy

                                  Address: F-1,601,megh malhar reci., sarthana jakatnaka, surat, Megh malhar residency, sarthana ,surat

                                  I have returned shoes of 18th oct, and return initiated on 25oct but i have not recived money in my bank account. Return id is #RT48562993
                                  And also i call in costumer care many times but they said we are proceed but i have not recived also they give me a Refund Reference Number: WUR[protected] and i will check in bank also but tbey are not receive payment in my account. Please help me amd check what is the issue.
                                  AJIO customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bhai Jan
                                    Nov 15, 2021
                                    Report
                                    Copy

                                    Address: Delhi
                                    Website: Www.ajio.com

                                    Ajio support team number [protected]
                                    AJIO customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dharani jagan
                                      Nov 15, 2021
                                      Report
                                      Copy

                                      Address: 638751

                                      Order I’d FL[protected] need my amount or dress return back soon pickup by 11/10/2021
                                      AJIO customer support has been notified about the posted complaint.
                                      Nov 15, 2021
                                      Updated by Dharani jagan
                                      Order I’d FL[protected] need my amount or dress return back soon pickup by 11/10/202
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit