AJIO Complaints & Reviews

Amount was debited from my account but order was not placed....

I returned my order of a crocs on 5th oct 2021 with all tags and labels. Still the status is refund initiated from their side. But i havn't recieved the refund in my ajio wallet nor in my gpay account. I mailed them twice but there were no replies. (Refund reference id: 20210930111212800110168353447207442)...

Call...

I have ordered a product it has been delivered to me but I want to return but in ajio application-in my order- it's showing it will be arriving so n so date it is not getting updated even after product which has delivered so that I can return...

My money has been debited from Ajio but order is not placed i want refund amount...

I have ordered two shirts( same color and same size) and I got only one shirt in the parcel today and the parcel was labelled with two shirts. But you have mailed and also the parcel receipt showing that both the shirts are delivered. What should I do to get the other shirt?...

I Hi I have made an order for Lehengas choli and the order I’d FL[protected] for a sum of 2456. I received a black top worth 1000 with the same order of this a wrong product was sent instead what I have ordered I raised series of complaint and a return request but the delivery agent did not received the same by stating that the returned product is lehengas choli and not the skirt. I made a specific request tat a wrong product was shipped...

I got my order yesyerday (10-Oct-2021) which is not marked as delivered on ajio app. I need to place return request. Please mark it as delivered so that i can take action....

Hello. I did the payment for my purchase through UPI (Paytm) but the order was not confirmed when I look into the cart....

I had orderd 4 tshirts on 6th October 2021 from ajio app.Which i cancelled on the same day i gave the order. My order was prepaid, i paid 1054 rs. From bank acc. at the time of giving the order.

Its been 4 days and I didn't receive my money yet. I want my money back any how.

My order Id. Is FL[protected]...

Extremely poor customer care services. No replies or responses to mails. I received a wrong product and requested a return. It\'s been more than a week but No proper return process has been initiated. The field executivw refused to pickup the product twice. I wish to return the product immediately. Also, i cancelled an order and i have not received the refund until now. Already sent mails uploading several pictures of the product with tags...

Ordered nike shoes amount1552.80 was deducted but order placed is not showing...

Dear Ajio,

Today(9th Oct, 2021), I tried to place an order but due to some reason amount debited from my account, but order didn't place.

Then again, I tried to place order and next time order placed successfully, although i was scared, what if this time also order didn't took place.

Can you please refund my first payment for which no order placed successfully.

Best
Amit...

On 13-Aug-2021 I paid for an order through upi money got deducted from my account and order was not placed. Raised manybissues till now no action has been taken. Can you please do the needful...

₹2, 192.80 deducted on 09/10/2021 but all the products are still in pending state none of them got placed. First order at AJIO and its a very bad experience. Plse resolve this asap...

I made an order at 12:22 am on 30th September, 2021. I have done the payment and the payment was successful.
I don't see any order in the my orders section, neither did I get any mail or sms for order confirmation.
I was asked to wait till 8th October. I still have not got any refund or any further update....

Van huesen jacket order amount debited but order not placed....

It’s been almost 2 months that I’ve been following up for a refund that I am waiting for. Called customer care multiple times. But each executive only raises a fresh ticket and then no resolution or the ticket gets closed by itself without me receiving the refund. Pathetic customer service where no one knows what to do.
Order id :
EX[protected]

Return id : RT43354019...

I ordered block heeled sandals and a black belt on 7 October 2021 ie. today. After paying (by google pay)992.71, I didn’t receive any order confirmation message or email or ID. But amount is debited from my account .
Therefore I request you to look into this matter ASAP and let me know....

Sir
I had orderd a tshirt from ajio and returned it (return id#RT[protected] on september 9 2021.But still not get my refund amount of 345.6.Ajio team still not resolving my issue....