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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
Complaints 4141
Resolved
292
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3849
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 91

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A
Alfrëd CM
Sep 5, 2021
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I have not recieved my refund since 2 months. Product returned as it was. Customer care doesnot respond by email or by call. In the app it shows as refund initiated since 2 months
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    F
    Farzy7
    Sep 5, 2021
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    I have ordered 2 shoes for 4119.30 through my UPI. The money is debited but the order is not confirmed.I need my order to be placed or I need a refund in 24 hrs
    AJIO customer support has been notified about the posted complaint.
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      B
      Bemo
      Sep 5, 2021
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      I ordered Nike running sports but the order did not place and my money got debited kindly update with information or refund asap
      +1 photos
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        A
        Anandita Singh Baghel
        Sep 5, 2021
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        Website: www.ajio.com

        I don't recieve an order confirmation but I have recieved a message from my bank that my amount has been debited from my account. I want my money back as soon as possible.
        AJIO customer support has been notified about the posted complaint.
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        Money is debited but order not confirmed
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          S
          Sushmitha HS
          Sep 5, 2021
          Resolved
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          Resolved

          Exchange getting delayed for order EX[protected]
          Jan 13, 2023
          Complaint marked as Resolved 
          Tes
          AJIO customer support has been notified about the posted complaint.
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            G
            Girlfromnortheast
            Sep 5, 2021
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            Address: Arunachal Pradesh

            I am am asked to self ship the product to return, but they didn't provided any self shipping procedure. Help me with the exact procedure.
            AJIO customer support has been notified about the posted complaint.
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              A
              Ajinkya07
              Sep 4, 2021
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              Address: 94,Vivekanad nagar, Deo nagar, Near ram mandir

              I ordered a perfomax shorts and the paid through gpay, tha amount was deducted but oorder was not placed.
              Date:- 4 sept 2021
              +1 photos
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                A
                Ashutosh Sarangi
                Sep 4, 2021
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                Address: Sastrinagar Balangir Odisha
                Website: ajio.com

                I had 523 rs in my ajio wallet which I used it while placing order via phonepay. Phonepay is showing successful transaction and bank balance is deducted too but in order section no order is placed and all items are in cart without discounted price and now no ajio cash is there. I'm confused please solve this as I paid discounted price and unable to get benefits.
                This is highly dissatisfying customer experience. Do solve it quickly please.
                AJIO customer support has been notified about the posted complaint.
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                  A
                  Anshi_R
                  Sep 4, 2021
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                  I had 419 rupees on my ajio cash as a refund amount of my order FL[protected] and now it's not reflecting on my ajio app and even my previous orders also not displaying although I'm using same email id and no.

                  Please look into this
                  AJIO customer support has been notified about the posted complaint.
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                    N
                    Neha2015
                    Sep 4, 2021
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                    Address: UP

                    I held an account with Ajio one month back. Suddenly the account has been blocked. I have received few items that I wanted to return but I do not have access to do anything about the same.
                    AJIO customer support has been notified about the posted complaint.
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                      A
                      A_N_U_2021
                      Sep 4, 2021
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                      For return id: #RT44757790 the delivery was never attempted and now, the return has not been processed.
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                        G
                        Ghada Abdul Kabeer
                        Sep 3, 2021
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                        An amount of 4, 299.57 was debited from my account but the order didn't get placed. This happened on 2nd September, I tried mailing and calling Ajio but there was no avail. Please help me, so that I get back my money.
                        +2 photos
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                          V
                          Varsha Gorantla
                          Sep 3, 2021
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                          15 days back I was cancelled my order till now my money not yet refunded...
                          +1 photos
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                            M
                            Manav Kaushal
                            from Mumbai, Maharashtra
                            Sep 3, 2021
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                            I had placed an order on Ajio. Ut its bren more than a month they haven't refunded my money please help me.
                            AJIO customer support has been notified about the posted complaint.
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                              S
                              Sarthak bhagat
                              Sep 3, 2021
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                              I have paid a sum of 3700 for my order which is Barcelona away Jersey 2021 and I haven't received any confirmation and nothing is showing in my orders.
                              AJIO customer support has been notified about the posted complaint.
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                                P
                                Prem55
                                Sep 3, 2021
                                Resolved
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                                Resolved

                                I had purchased a few clothes on 3rd september 2021, using a code BOOM for discount, I successfully paid the amount. But the order is still not placed and I did not even get a confirmation email or message about the purchase. Their customer care is also computerized, so that did'nt help.
                                Sep 3, 2021
                                Complaint marked as Resolved 
                                AJIO customer support has been notified about the posted complaint.
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                                  N
                                  Nicole Yin
                                  Sep 3, 2021
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                                  Address: flat no 04094, ATS Paratiso, greater noida

                                  I was ordered 5 items, 3 items delivered but 2 items is missing, kindly refund INR 913.
                                  AJIO customer support has been notified about the posted complaint.
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                                    B
                                    BALA KARTHI
                                    from Palghat, Kerala
                                    Sep 3, 2021
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                                    I have been waiting for my product for almost a month and it got cancelled without any headsup. And I haven't received refund yet. I am tried mailing them..customer service is worst and they have given option to rise complaint but it's not working.
                                    AJIO customer support has been notified about the posted complaint.
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                                      J
                                      Jjyotsna
                                      Sep 3, 2021
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                                      Status of my order is incorrect mu order number is Fl[protected]
                                      +1 photos
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                                        A
                                        aankita jain
                                        Sep 3, 2021
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                                        I ordered 2 kurtis from ajio for the very first time..i claimed BOOM coupon and pay 2199 via bhim app.. money was deducted from my account but order is not placed yet
                                        please resolve my problem as soon as possible
                                        AJIO customer support has been notified about the posted complaint.
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