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AJIO Complaints & Reviews

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Updated: Dec 4, 2025
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AJIO reviews & complaints page 91

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R
Ranjish Singh Rana
Sep 6, 2021
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Address: 295,G.T Road Belur, Howrah, Near Axis bank

I have informed you about the matter they order me wrong product size and when I have conversations with the customer care representative they said you can't exchange an item twice but I would like to draw your attention that I have exchange with 42 size but wrongly they dispatched 44 instead of 42. I have made complaint and also there is an option for wrong product delivered I have upload photo of the product in the app but after doing all process app showed that error occurred. I am getting harrassed day by day if I will not get the product which I asked for 42 size, I will complaint about this matter to quality manager or I will write mail to CEO also.
AJIO customer support has been notified about the posted complaint.
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    lakshmi reghu
    Sep 6, 2021
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    After selecing the items i paid through my google pay..money got debited but there is no trace of order placed in my ajio account. I tried thier customer care number as well as their email but resulted in no use.
    +1 photos
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      PalManab
      Sep 6, 2021
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      Address: Bangalore

      Sir,

      I'm facing a serious issue with respect to my Ajio cash transfer of Rs - 3093.18/- as the system has set a default and random email ID which is not set by me. I have raised this complaint more than 3 weeks back on 12th August from my original email ID, customer care call and through Ajio app to change my email ID. So that I can initiate the bank transfer. But the process has not yet done. Neither the customer care team has contacted me to give me the update of my complain. The call is getting disconnected every alternate day. I'm only getting auto generate mail of waiting 48 hrs. This is really frustrating now. This is a simple technical support which Ajio can do without any delay.

      I have provided my bank details too as per their suggestion. So that if Ajio can do the transfer that to my bank account. But they haven't replied on that too. Every mail communication I have done from my real email Id only as the system generated email ID is not a valid email ID. I have shared all the relevant screenshots with the Ajio customer care team.

      I have also informed this to AJIO Grievance Officer (Complain# COM[protected]). But again there is no possible positive solution come from their side except 48Hrs fake promise. Kindly let me know how much time I need to wait just to get my money back. Without changing my email ID I can't transfer the money.
      AJIO customer support has been notified about the posted complaint.
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        A
        Ajuba Khan
        Sep 6, 2021
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        Address: Mumbai

        +73630.62859.Ajio call shopping releted refund money problem solve 24 hours available call-+-
        AJIO customer support has been notified about the posted complaint.
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          T
          Tanugowda
          Sep 6, 2021
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          Hi,
          I have ordered 2 striped hooded dress with Insert pockets, white, Xs,[protected], but I received only 1 dress.

          HSN 61042200The product isn't delivered yet
          I have ordered for 2 dresses but I got only 1 but the bill was sent for 2 dresses 682
          I paid 682 and came inside and check there is only 1 dress please check it out and Please deliver the another one dress ASAP.
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            V
            Vishiveshi
            from Mumbai, Maharashtra
            Sep 6, 2021
            Resolved
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            Resolved

            I ordered 2 shoes from ajio. Payment done via upi. Money was deducted but payment failed on ajio.
            Sep 10, 2021
            Complaint marked as Resolved 
            AJIO customer support has been notified about the posted complaint.
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              A
              anvi718
              Sep 6, 2021
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              Website: www.ajio.com

              I had purchased a 3 clothes on 6th september 2021, using a code BOOM for discount, I successfully paid the amount through phonePe. But the order is still not placed and I did not even get a confirmation email or message about the purchase and the amount is deducted and there is nothing in the customer care section where I can report this.

              Please see to it either process my order or initiate refund.I have attached the pay receipt and the screenshot where the orders are still sitting in my bag.
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                V
                Vinuta Deshpande
                Sep 6, 2021
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                Resolved

                Order- FL[protected]
                Two out three items were delivered, one was cancelled by AJIO on 8th Aug. I've not received refund for the cancelled item. I wrote to customer care on 11th Aug. No reply. After tweeting, calling customer care, I was told I will receive the refund shortly. Still not received and my complaint COM[protected] is marked as resolved and closed. Worst customer service. "Raise a complaint" option in app is not working. Please refund the amount.
                +4 photos
                Sep 8, 2021
                Complaint marked as Resolved 
                I had received the refund very next day after cancellation but since I had paid through google pay, I was checking refund there. AJIO had refunded back directly to my bank account through paytm. After checking the bank statement, I found refund was done.
                AJIO customer support has been notified about the posted complaint.
                This is resolved. Amount was refunded to my bank account through paytm wallet
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                  J
                  jas7012
                  Sep 6, 2021
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                  I ordered from AJIO and paid through Gpay, my account was deducted for Rs. 1984.15 on Sep 6, 2021 at 10:42AM. But the order wasn't placed. I need to get a refund.
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                    3
                    37-Anupama Sahu
                    Sep 6, 2021
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                    Address: Bhubaneswar

                    I have already received my product but it's already been 6days and still it hasn't been updated in ajio app that the product is delivered. Kindle resolve this problem
                    AJIO customer support has been notified about the posted complaint.
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                      A
                      Ajuba Khan
                      Sep 6, 2021
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                      Address: Mumbai

                      Ajio phone no+91.73630.62859=online shopping app deres shoes related product cancel-+-
                      AJIO customer support has been notified about the posted complaint.
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                        S
                        Somasingh1
                        Sep 5, 2021
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                        I have place the order for 1782.5 payment done through UPI my order has not been placed please confirm my order or else refund the amt
                        AJIO customer support has been notified about the posted complaint.
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                          P
                          pathakapsr
                          from Delhi, Delhi
                          Sep 5, 2021
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                          Address: Haldwani

                          Ajio is not doing refund for the product. Even after several days. They picked up the parcel and doing the refund.
                          AJIO customer support has been notified about the posted complaint.
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                            Alfrëd CM
                            Sep 5, 2021
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                            I have not recieved my refund since 2 months. Product returned as it was. Customer care doesnot respond by email or by call. In the app it shows as refund initiated since 2 months
                            AJIO customer support has been notified about the posted complaint.
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                              F
                              Farzy7
                              Sep 5, 2021
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                              I have ordered 2 shoes for 4119.30 through my UPI. The money is debited but the order is not confirmed.I need my order to be placed or I need a refund in 24 hrs
                              AJIO customer support has been notified about the posted complaint.
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                                B
                                Bemo
                                Sep 5, 2021
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                                I ordered Nike running sports but the order did not place and my money got debited kindly update with information or refund asap
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                                  Anandita Singh Baghel
                                  Sep 5, 2021
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                                  Website: www.ajio.com

                                  I don't recieve an order confirmation but I have recieved a message from my bank that my amount has been debited from my account. I want my money back as soon as possible.
                                  AJIO customer support has been notified about the posted complaint.
                                  Money is debited but order not confirmed
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                                    S
                                    Sushmitha HS
                                    Sep 5, 2021
                                    Resolved
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                                    Resolved

                                    Exchange getting delayed for order EX[protected]
                                    Jan 13, 2023
                                    Complaint marked as Resolved 
                                    Tes
                                    AJIO customer support has been notified about the posted complaint.
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                                      Girlfromnortheast
                                      Sep 5, 2021
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                                      Address: Arunachal Pradesh

                                      I am am asked to self ship the product to return, but they didn't provided any self shipping procedure. Help me with the exact procedure.
                                      AJIO customer support has been notified about the posted complaint.
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                                        Ajinkya07
                                        Sep 4, 2021
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                                        Address: 94,Vivekanad nagar, Deo nagar, Near ram mandir

                                        I ordered a perfomax shorts and the paid through gpay, tha amount was deducted but oorder was not placed.
                                        Date:- 4 sept 2021
                                        +1 photos
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