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AJIO Complaints & Reviews

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Updated: Dec 4, 2025
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AJIO reviews & complaints page 96

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M
Mariyam T N
Aug 26, 2021
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I ordered a white shoes order id FL[protected] .It delivered to me on 23 august.After 2 days i request for return (return id RT[protected] becuse size is larger than expected and today when the pick up man came to pick it up we noticed there is no price tag on the item.
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    Kolachala Supriya
    Aug 26, 2021
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    Address: www.ajio.com

    I have placed order on 6th August and till now order is not confirmed but money debited.. I want my money back i have been mailing you from these many days you ### ajio give me my money back...
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      DeepChowdhury1011
      Aug 26, 2021
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      Address: Reach us. AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.

      On 16th of August, I’ve ordered 3 items from ajio and it was delivered to me on 24th. But the shock is i only got delivered 2 out of three products when i paid for all three of them. I’ve tried multiple times to reach customer care they say its “resolved” but it is not and I’m thoroughly disappointed and in desperate need for my issue to be solved.
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        Priya_i
        Aug 26, 2021
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        Money debited, but order isn't placed . I didn't get any refund also.
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          seema samanta
          Aug 26, 2021
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          I ordered a red kurti. It delivered to me on 21 August. On this same day i request for return it. Because its a worn product and today when the pickup person came to pick it up i noticed there is no price tag on it. Also its have a hand steach on coller.
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            Ch Ramesh raju
            Aug 26, 2021
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            Money is deducted but order not placed no message from Ajio
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              Ch Ramesh raju
              Aug 26, 2021
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              Money deducted but order not placed no message from Ajio
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                I wanted ordered few stuffs from Ajio and after the payment optns the amount of Rs. 3305/- got deducted from my account but the order was showing unsuccessful. And i mailed quite a lot of time to the Ajio customer mail id but there was no respond kindly help me with the same. Either return my amount on my account or else add that amount to my Ajio Wallet....
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                Sandhya Bansod
                Aug 25, 2021
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                Website: www.ajio.com

                I ordered a semi stitched of AJIO order with ID: FL[protected] from Ajio app. Due to some reasons had to return it. Return processes were all sorted and refund was initiated on 12th of August.

                Recieved refund initiated email quoting "We have initiated a refund of Rs.2187.06 and you should expect to see it appear in your bank account within next 5-7 business days." on 12th August.

                Refund not received yet it's 25th August now.
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                  M
                  Mouni Creations
                  Aug 25, 2021
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                  Resolved

                  Payment done but order is not placed

                  I was ordering shoes from Ajio, during the process i made the payment using Googlepay UPI, I made the payment and money got deducted from my bank but the order was not placed.

                  I want ajio to refund my money or place the order i have paid for...
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                  Nooonngg
                  Aug 25, 2021
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                  I paid for an order already but there is no order confirmation
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                    K
                    kapilrawal
                    Aug 25, 2021
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                    Address: ONLINE
                    Website: www.ajio.com

                    I bought five articles worth Rs 7458.94 article from ajio.com on 1st July, 21.
                    Order Id is FL[protected], three articles were returned, refund I recieved for 3 articles, I didnot recieve 4th article, so i cancelled that order but refund has been initiated yet for the fourth one. Kindly help.

                    Thanks and Regards
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                      Vajju
                      Aug 25, 2021
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                      I was order shirt on ajio on 7/8/21
                      They canceled the order on 24/8/21without proper reason.
                      I contacted customer care But didnt get proper response from them, telling silly reason for the same.
                      They wasted my time upto now.
                      Please give justice
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                        S
                        Shoka
                        Aug 25, 2021
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                        Address: Banglore
                        Website: [email protected]

                        I ordered two products from ajio but the product quality is very poor and I return two products but they cannot give me refund. Service of ajio is very worst. I call in ajio help center and email in [protected]@ajio.com but there is no reply from ajio. Please help me in getting back refund from ajio.
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                          MayurDhanawade
                          Aug 25, 2021
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                          Resolved

                          I was ordering shoes from Ajio, during the process i made the payment using Googlepay UPI, I made the payment and money got deducted from my bank but the order was not placed.

                          I want ajio to refund my money or place the order i have paid for
                          +3 photos
                          Aug 25, 2021
                          Complaint marked as Resolved 
                          My order has been placed
                          AJIO customer support has been notified about the posted complaint.
                          Aug 25, 2021
                          Updated by MayurDhanawade
                          Issue Resolved - My order has been placed by Ajio.

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                            Divyaya123
                            Aug 25, 2021
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                            I still haven't received my refund in my bank account after submitting the bank details many times.
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                              Pawel Bhargav
                              Aug 24, 2021
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                              I ordered but order is not placed.
                              Please refund the money deducted and resolve the issue
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                                aleeeezay
                                Aug 24, 2021
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                                Address: Mobeen khan, opp-simran tailor, mear muradabadi biryani, band wali gali, ward 19, moh razaganjg, puranpur , pilibhit, uttar pradesh, 262122

                                I have ordered a product from ajio and due to i was not satisfied by the product i returned it back, the delivery boy came and picked up the product for return, but the status of return pickup is still not update nor my refund has been initiated i have tried so many times to contact in ajio but haven't got any resolution. this was my last purchase i will not order anything from ajio anymore.

                                order#FL[protected]
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                                  Shree27
                                  from Delhi, Delhi
                                  Aug 24, 2021
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                                  Address: Delhi

                                  I had ordered a pair of heels using a gift card of ICICI Bank, which was cancelled accidently. the company refused the refund of the same stating that the refund is not Initiated for the payment made through Gift Cards
                                  I have been trying to reach the team through mails, contacted them on their customer care address and got no response for the same. i had requested them to allow me to order something of the similar amount or put the amount in my Ajio wallet for future use. they have refused and stated that the amount is non refundable. The Company has not replied to my mails or messages on twitter or instagram. while the call center executives are refusing to provide the refund or give the refusal of issuing refund in writing. The Order Id FL[protected], name associated with the account- Shreeda Kathuria. Amount- Rs. 998. Date or order 23rd August 2021. Please do the needful as lawfully its our money, regardless of the mode of payment. Refusing the refund on account of gift card is Unfair and this should be punishable as the company is depriving the customer of the amount and wasting their time instead
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                                    rohith9696
                                    Aug 24, 2021
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                                    Refund initiated on1st Aug and the same is showing in Ajio App as well but till now the amount is not yet credited to my account.
                                    Over 30 mails I have sent to the Ajio Customer care but no proper response from there end. Just the auto reply is what iam getting. Almost 2 months I wasted my time for a product.
                                    Even there customer care number didn't work properly.
                                    Please help on this issue.
                                    They don't even really care about there customer. Such an horrible experience from Ajio.
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