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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 96

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S
Shoka
Aug 25, 2021
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Address: Banglore
Website: [email protected]

I ordered two products from ajio but the product quality is very poor and I return two products but they cannot give me refund. Service of ajio is very worst. I call in ajio help center and email in [protected]@ajio.com but there is no reply from ajio. Please help me in getting back refund from ajio.
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    MayurDhanawade
    Aug 25, 2021
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    Resolved

    I was ordering shoes from Ajio, during the process i made the payment using Googlepay UPI, I made the payment and money got deducted from my bank but the order was not placed.

    I want ajio to refund my money or place the order i have paid for
    +3 photos
    Aug 25, 2021
    Complaint marked as Resolved 
    My order has been placed
    AJIO customer support has been notified about the posted complaint.
    Aug 25, 2021
    Updated by MayurDhanawade
    Issue Resolved - My order has been placed by Ajio.

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      Divyaya123
      Aug 25, 2021
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      I still haven't received my refund in my bank account after submitting the bank details many times.
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        Pawel Bhargav
        Aug 24, 2021
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        I ordered but order is not placed.
        Please refund the money deducted and resolve the issue
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          A
          aleeeezay
          Aug 24, 2021
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          Address: Mobeen khan, opp-simran tailor, mear muradabadi biryani, band wali gali, ward 19, moh razaganjg, puranpur , pilibhit, uttar pradesh, 262122

          I have ordered a product from ajio and due to i was not satisfied by the product i returned it back, the delivery boy came and picked up the product for return, but the status of return pickup is still not update nor my refund has been initiated i have tried so many times to contact in ajio but haven't got any resolution. this was my last purchase i will not order anything from ajio anymore.

          order#FL[protected]
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            S
            Shree27
            from Delhi, Delhi
            Aug 24, 2021
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            Address: Delhi

            I had ordered a pair of heels using a gift card of ICICI Bank, which was cancelled accidently. the company refused the refund of the same stating that the refund is not Initiated for the payment made through Gift Cards
            I have been trying to reach the team through mails, contacted them on their customer care address and got no response for the same. i had requested them to allow me to order something of the similar amount or put the amount in my Ajio wallet for future use. they have refused and stated that the amount is non refundable. The Company has not replied to my mails or messages on twitter or instagram. while the call center executives are refusing to provide the refund or give the refusal of issuing refund in writing. The Order Id FL[protected], name associated with the account- Shreeda Kathuria. Amount- Rs. 998. Date or order 23rd August 2021. Please do the needful as lawfully its our money, regardless of the mode of payment. Refusing the refund on account of gift card is Unfair and this should be punishable as the company is depriving the customer of the amount and wasting their time instead
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              R
              rohith9696
              Aug 24, 2021
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              Refund initiated on1st Aug and the same is showing in Ajio App as well but till now the amount is not yet credited to my account.
              Over 30 mails I have sent to the Ajio Customer care but no proper response from there end. Just the auto reply is what iam getting. Almost 2 months I wasted my time for a product.
              Even there customer care number didn't work properly.
              Please help on this issue.
              They don't even really care about there customer. Such an horrible experience from Ajio.
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                M
                Muhammed ashik_a
                Aug 24, 2021
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                I have submitted a return request for the order Id "#FL[protected]".pickup date was 17th August 2021 and no one has ever contacted me for the same.i can't contact customer care executive.i need to return the product and want my money back.please help.my return Id is "#RT43005838".
                Thank you
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                  A
                  ADHARSH DHAS
                  Aug 23, 2021
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                  Address: Reliance retail limited ,ss plaza ,74/2 ourter ring road ,jay Bheema Nagar ,29 th main road,btm 1 st stage btm layout,Bengaluru,560068
                  Website: [email protected]

                  I ordered dress on July 29 and online payment also done ..but still they not shipped my product ...just u check
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                    Vaishnavi Bhopi
                    Aug 22, 2021
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                    Payment is done but it's not showing in order section and no order confirmation is received.wven though I've completed the payment.
                    AJIO customer support has been notified about the posted complaint.
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                      Anusree S
                      Aug 22, 2021
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                      I ordered two "DIVINE CASA 144TC Leaf print Single bed sheet with Pillow cover" with my Ajio account. I have paid for 2 bedsheets and I received only one bedsheet. What should I do to receive either my money back or the product?
                      AJIO customer support has been notified about the posted complaint.
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                        B
                        Being Black
                        Aug 22, 2021
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                        My mobile number [protected]

                        Order ID :FL[protected].

                        Please check my order from Ajio its already paid by IOB BANK of Rs 2797.49 INR for 4 products. but still order is not confirmed yet wrongly shows as cash on delivery i have already paid money and also no response from customer care number please review and solve my order Immediately.
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                          prince777
                          from Lucknow, Uttar Pradesh
                          Aug 22, 2021
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                          Address: Mumbai
                          Website: AJIO.com

                          I'm receiving emails from AJIO purchased orders on my Gmail [protected]@gmail.com since a month for which I have sent email to customers service of AJIO but didn't received any reply from them.

                          Kindly look into the same on priority please ask them to stop sending emails of other customers on my email
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                            Naveen Pentela
                            Aug 22, 2021
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                            Never thought AJIO gives such a disappointment i have ordered a backpack 2 weeks ago where the product is out for delivery 1 week ago itself no one comes to deliver product and they update fake in tracking id they say it is restricted which is not at all lockdown lifted 1 month ago and when called to customer support number that wont connect even after an hour also with agent. When sent email there is no response they say you issue will be resolved after a week and finally today received a message saying your product is delivered which I didn’t even received it.. 🙄
                            My order id : #FL[protected]
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                              Nehabodgam
                              Aug 22, 2021
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                              Address: Banglore
                              Website: Ajio customer care

                              I was cancelled my order after prepaid its almost done by 15days still they people are not giving correct response on my mails
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                              Aug 24, 2021
                              Updated by Nehabodgam
                              How much time it will resolve..
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                                S
                                Shivani Reddy Rachala
                                Aug 21, 2021
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                                My order ID:#FL[protected]
                                Return ID:#RT43467043
                                I have returned the products on 19/8/21 but the status of the order was shown as out for pick up. I haven't received even received a message saying that pick up was successful. Not yet initiated refund for the product.
                                Please refund the amount ₹590/-
                                Thank you
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                                  Shivani Reddy Rachala
                                  Aug 21, 2021
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                                  My order ID:#FL[protected] and
                                  return ID:#RT43467043
                                  I have returned the product on 19/08/21 but haven't received even a message saying my return was successful & It is shown in the app that the status of order was out for pick up but i have already returned it and NOT YET RECEIVED REFUND OF AMOUNT ₹590/-
                                  PLEASE INITIATE THE REFUND.
                                  Thank you.
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                                    Krithikangk
                                    Aug 21, 2021
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                                    My order no in Ajio FL[protected] ..I have received this order. In the month of December..from December I am raising my complaint for returning the product..but till now they not taken this product..the product is not so good..how can I keep useless product.. customer care service is jobless people's not solving the customer problem..so I want this product to be picked up..refund my amount
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                                      Smruthi M.E
                                      Aug 21, 2021
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                                      Address: Bangalore
                                      Website: Ajio

                                      I have ordered products worth of 1031, my money has been debited from the account but i havent recieved order confirmation or anything in the ajio app my account section .
                                      Please someone who got this issue resolved help me out how to get a refund
                                      Please please .
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                                        Shamil Kv
                                        Aug 21, 2021
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                                        I ordered a product of RS 1467 but the amount got deducted from my account but the order is not placed yet
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