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AJIO Complaints & Reviews

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Updated: Dec 13, 2025
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AJIO reviews & complaints page 96

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A
Abhishek0018
Aug 27, 2021
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It has been 48 hours since I received my package but the app still shows item out for delivery with two days old date. I have to return the package which was a shirt as it has a hole in it which cannot be done unless it says delivered on the app.
AJIO customer support has been notified about the posted complaint.
I am having the same issue.
Please resolve as soon as possible.
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    V
    VigneshR
    Aug 26, 2021
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    Resolved

    I)I have cancelled my order partiallly (ID: FL[protected]). Havent received the refund yet. Its been 2 months.

    ii)Havent received my exchange item
    ID: FL[protected]
    You Return ID for reference is RT39955647
    Your Exchange Order ID is EX[protected]
    Nov 23, 2022
    Complaint marked as Resolved 
    AJIO customer support has been notified about the posted complaint.
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      Zoyazk
      Aug 26, 2021
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      I had placed an order on July 28 2021 for which an amount of Rs.1084 was debited from my account BUT the order was not placed.

      After multiple calls and mails with their customer care executives a complaint was finally raised on August 08 2021 with Complaint ID COM[protected] and resolution was promised by 18 August.

      Now the resolution shows as of 26 August solved but where is my money?
      The amount certainly got deducted from my account to theirs.
      AJIO customer support has been notified about the posted complaint.
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        M
        Mariyam T N
        Aug 26, 2021
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        I ordered a white shoes order id FL[protected] .It delivered to me on 23 august.After 2 days i request for return (return id RT[protected] becuse size is larger than expected and today when the pick up man came to pick it up we noticed there is no price tag on the item.
        AJIO customer support has been notified about the posted complaint.
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          Kolachala Supriya
          Aug 26, 2021
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          Address: www.ajio.com

          I have placed order on 6th August and till now order is not confirmed but money debited.. I want my money back i have been mailing you from these many days you ### ajio give me my money back...
          AJIO customer support has been notified about the posted complaint.
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            D
            DeepChowdhury1011
            Aug 26, 2021
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            Address: Reach us. AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.

            On 16th of August, I’ve ordered 3 items from ajio and it was delivered to me on 24th. But the shock is i only got delivered 2 out of three products when i paid for all three of them. I’ve tried multiple times to reach customer care they say its “resolved” but it is not and I’m thoroughly disappointed and in desperate need for my issue to be solved.
            AJIO customer support has been notified about the posted complaint.
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              Priya_i
              Aug 26, 2021
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              Money debited, but order isn't placed . I didn't get any refund also.
              AJIO customer support has been notified about the posted complaint.
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                S
                seema samanta
                Aug 26, 2021
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                I ordered a red kurti. It delivered to me on 21 August. On this same day i request for return it. Because its a worn product and today when the pickup person came to pick it up i noticed there is no price tag on it. Also its have a hand steach on coller.
                AJIO customer support has been notified about the posted complaint.
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                  Ch Ramesh raju
                  Aug 26, 2021
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                  Money is deducted but order not placed no message from Ajio
                  AJIO customer support has been notified about the posted complaint.
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                    Ch Ramesh raju
                    Aug 26, 2021
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                    Money deducted but order not placed no message from Ajio
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                      I wanted ordered few stuffs from Ajio and after the payment optns the amount of Rs. 3305/- got deducted from my account but the order was showing unsuccessful. And i mailed quite a lot of time to the Ajio customer mail id but there was no respond kindly help me with the same. Either return my amount on my account or else add that amount to my Ajio Wallet....
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                      S
                      Sandhya Bansod
                      Aug 25, 2021
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                      Website: www.ajio.com

                      I ordered a semi stitched of AJIO order with ID: FL[protected] from Ajio app. Due to some reasons had to return it. Return processes were all sorted and refund was initiated on 12th of August.

                      Recieved refund initiated email quoting "We have initiated a refund of Rs.2187.06 and you should expect to see it appear in your bank account within next 5-7 business days." on 12th August.

                      Refund not received yet it's 25th August now.
                      AJIO customer support has been notified about the posted complaint.
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                        M
                        Mouni Creations
                        Aug 25, 2021
                        Resolved
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                        Resolved

                        Payment done but order is not placed

                        I was ordering shoes from Ajio, during the process i made the payment using Googlepay UPI, I made the payment and money got deducted from my bank but the order was not placed.

                        I want ajio to refund my money or place the order i have paid for...
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                        Nooonngg
                        Aug 25, 2021
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                        I paid for an order already but there is no order confirmation
                        AJIO customer support has been notified about the posted complaint.
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                          K
                          kapilrawal
                          Aug 25, 2021
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                          Address: ONLINE
                          Website: www.ajio.com

                          I bought five articles worth Rs 7458.94 article from ajio.com on 1st July, 21.
                          Order Id is FL[protected], three articles were returned, refund I recieved for 3 articles, I didnot recieve 4th article, so i cancelled that order but refund has been initiated yet for the fourth one. Kindly help.

                          Thanks and Regards
                          AJIO customer support has been notified about the posted complaint.
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                            V
                            Vajju
                            Aug 25, 2021
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                            I was order shirt on ajio on 7/8/21
                            They canceled the order on 24/8/21without proper reason.
                            I contacted customer care But didnt get proper response from them, telling silly reason for the same.
                            They wasted my time upto now.
                            Please give justice
                            AJIO customer support has been notified about the posted complaint.
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                              S
                              Shoka
                              Aug 25, 2021
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                              Address: Banglore
                              Website: [email protected]

                              I ordered two products from ajio but the product quality is very poor and I return two products but they cannot give me refund. Service of ajio is very worst. I call in ajio help center and email in [protected]@ajio.com but there is no reply from ajio. Please help me in getting back refund from ajio.
                              AJIO customer support has been notified about the posted complaint.
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                                MayurDhanawade
                                Aug 25, 2021
                                Resolved
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                                Resolved

                                I was ordering shoes from Ajio, during the process i made the payment using Googlepay UPI, I made the payment and money got deducted from my bank but the order was not placed.

                                I want ajio to refund my money or place the order i have paid for
                                Aug 25, 2021
                                Complaint marked as Resolved 
                                My order has been placed
                                AJIO customer support has been notified about the posted complaint.
                                Aug 25, 2021
                                Updated by MayurDhanawade
                                Issue Resolved - My order has been placed by Ajio.

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                                  Divyaya123
                                  Aug 25, 2021
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                                  I still haven't received my refund in my bank account after submitting the bank details many times.
                                  AJIO customer support has been notified about the posted complaint.
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                                    Pawel Bhargav
                                    Aug 24, 2021
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                                    I ordered but order is not placed.
                                    Please refund the money deducted and resolve the issue
                                    AJIO customer support has been notified about the posted complaint.
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