Ajio — Clothing complaint

I am writing to you to raise an issue about: Clothing, shoes & accessories

The issue that I have experienced was:

I have been complaining about the product now for more than 15 days and there has been no action taken by anyone.
It's a wrong product that I received, but whenever I call agents Shaika, Praveen and Divash have not done anything but closed my complaint without taking any action, the complaint is raised (3 times for return)and all they say is that this will be completed. But within hours from my complaint raised by all three agents the case gets closed.

I need you to please take this product back and either give the product i purchased or my refund back to my cc for which I am also paying interest.

It occurred on: 15/12/2021

Refund my money back or send me the product i ordered

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Shashank Kamra

Order Number: FL[protected]