Ajio — Complaint regarding Incorrect Product Delivery and Refund Denial - Order ID:FN[protected]

Address:

Hyd

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Shopping

The issue that I have experienced was: As I have ordered a product from ajio, they have delivered a completely different product from the image shown in the website i.e(colour and model). As I have raised n number of complaints with the ajio customer support I didn’t get my refund or exchange of the product. Please help me out getting my refund or exchange as my return/exchange period is closed.

Order details :

Order Id : FN[protected]
Ordered date : 11/8/2023

It occurred on:[protected]

This meant that It made me frustrated, exhausted and worried about my refund.

Refund or exchange of the product is required

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.

Yours faithfully,

Naani D