Ajio — Delivered damaged product without price tag and refused to take it back as there was no price tag

I ordered an earring in ajio bur i was delivered the damaged earring that too without the price tag..when i tried yo return it they did not take it back saying there is no price tag...later i raised a complaint about the entire issue ...they took 4 days to reply and all they asked was to share the image of price tag which they had not given along with the product..later again and again i mailed them ..after that i got a call from shadowfax delivery guy wjo asked me to cancel the return and then again return with the reason " wrong product delivered" he assured me that if i do that the product will be taken back..i then requested the return cancellation ...they took 2 days to cancel one return later they cancelled it and also closed the return window even before 15 days ...this is how they purposely delay and cheat their customers..i want justice and i want my money back ..please take some action against ajio