Ajio — Denying Refund Amount after Returning the Product

I have placed one return order for one item that was purchased via ajio portal. On 1st Aug, 24 the pickup partner picked it up and I have shared the otp with him. But till now it was not being updated in the portal.

I have raised multiple tickets, but they closed it by saying that I was not available at my home and that’s why they were not able to pick it up.

I have a word with the delivery guy as well. He is agreeing that he picked it up from my home. I also have the cctv footage.

Can you please look into the issue and refund the amount?

Refund Amount: 759.50
Return id: RT[protected]
Ajio Complain Ids:COM[protected](8th Aug), COM[protected](17th Aug), COM[protected] (20th Aug)