[Resolved]  Ajio — Didn't get my refund

Jun 26, 2021

Updated by sinhasantosh387 Here i am attaching the receipt of picked up

Jun 27, 2021

Updated by sinhasantosh387 Yesterday (27 june 2021) again i connected a call to ajio customer care team they are saying that sorry sir we are not saying that you have returned a non ajio product (not from ajio) as i can see you have already shared the pictures, i also said that the product is available on ajio and i can share you the pictures of the product
Then they said no sir you don't have to worry sir wait for 48 hours you will definitely get your refund and we will also notify you at every stage. But still refund is not initiated.

Today (28 june 2021) again i connected a call to talk to customer care team at 11am and again I asked about my refund and they are saying i am really sorry sir still you didn't get your refund
For the return id -RT37623745 i asked them about the reason they said sorry sir you will soon get your refund i asked them to connect my call to your super visor and then they said let me try sir if anyone of our super visor are available after some seconds they said sorry sir our super visors are not available at this time let me arrange you a call back
I said ok and i asked them when your super visor will call me they said in 4 hours you will get a call back back from our super visor it's been 8 hours
No one contacted again !

Please initiate my refund
Santosh sinha

Jun 27, 2021

Updated by sinhasantosh387 Sorry the dates i mentioned mistakenly above are were wrong
It is 26 june 2021
And 27 june 2021

Thank you

Jul 04, 2021

Updated by sinhasantosh387 Today 4 july in the morning i called the ajio customer care team they are saying that you will get your refund by today our team has to manually initiate it, the i said ok and drop the call.

Again today in everything i called the customer care team to ask about the refund now they are saying this product is non ajio product it will reshipped to you
And they are also saying that the product you had returned us dont match to the screen shot which is available on our site here am attaching both the images
Now i want my refund vas soon as possible and a appolige later too from ajio for blaming me for the problem i faced

Jul 04, 2021

Updated by sinhasantosh387 This is the images of the product i got and the product which available on ajio website

Jul 05, 2021

Updated by sinhasantosh387 From yesterday am asking for call from supervisor of ajio customer care team they are just saying we have booked a call from our supervisor you will get a call in 4 hours again today i Booked a call from supervisor but not getting any call from their supervisor and without a call they are closing my complains
Please help me for getting my refund.
Check the image below they are not calling and closing my complains.