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AJIO

Ajio — Didn't get the refund for my order

I have ordered 3 pants in ajio and returned them due to incorrect size. They have taken back the product on 30th December and as per the policy the refund should be credited into 7-10 working days but I still didn't get the money when I raised a complaint through Gmail they have asked PDFs of all the transactions from the day I have ordered it to present day. But My bank is refused to share such information. I am stuck here please help me with this. I have given some of the details in the photo
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    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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