Ajio — Fake return updates and cancellation of return

Hello, I placed order from ajio order ID: FN[protected] now the ajio people put the womens watch into men’s category and agreed their mistake when I complained about it and they created return, after that all fake attempts were made to pickup I raised complaint and they called me and said pickup will happen by 3 april nothing happened now I see they cancelled my pickup please help me with this I am attaching all screenshots they have troubled me for 1 month the person from complaint department of ajio promised me that return will happen on or before 4th I have call recordings but I see it was marked cancelled