Ajio — Fraud

I have been fraud by ajio .com
First I got a spinning win of worth 200, 000 then I got my points in my ajio points wallets after that when I placed orders my orders got cancelled and then I got a email regarding I've cancelled all my orders I did not make any such requests then when I got all those messages and orders cancelled I called ajio customer care they said it was a technical issue it will be fixed so ur not able to us the points then I got ally points deducted I request and called and also reverted through email that I didn't cancel please send me my products or refund my winning amount as per my polite requests I did not get any replies I have all the screen shots and emails and recordings if needed will share all those too