Ajio — IMPS failed Refund not received

Website:

Ajio

Ajio Return ID-RT699140 72, Refund initiated on by Ajio[protected], Amount- Rs. 494.50.

But till today[protected], I didn't receive the amount on my bank account. My Bank name- Punjab National Bank.

I contacted with Ajio customer care & they provide me a Reference ID[protected] & told me to contact my bank branch with this given reference Id.

I then contacted with my branch, and they said the given reference Id is not a valid banking transaction I'd, so they can't help me anything in this matter.

Then again I contacted with Ajio customer care & they said they can not help me with this anymore.

I request the authority of ajio to follow the necessary steps and refund my money to my bank account or Ajio wallet ASAP.

Thanking you,
Yashwant Kumar Singh
E-mail :- yashwant.[protected]@gmail.com