Ajio — Invalid return ship address with no phone number

I placed an order FL[protected]
but the product was very big so did a self ship to return it in address provided by Ajio. I shipped the order on 10th but because the shipping address does not have a phone number and the courier service unable to locate I. My package has returned back to me

As company as big as Ajio. You do not even have a valid return adress with phone number. You are making this process of returning so difficult that I cannot get my money back. Can you please provide me a valid return address with phone number so that I can return it and do not make more round abouts.

I already spent 200 for shipping this. Now I have to spend more to again ship it because of not providing a valid phone number and address

This is my tracking of the item sent to the address you have provided. You can see that it has returning back to me

Xxxcccxxxxx

Below is the email received from you for return ship.

Please make sure to write the Order ID FL[protected] and Return ID RT52555377 on a piece of paper, so we know exactly which order is being returned.
Ship it to: (Note: This is an AJIO partner store)

Returns Manager,
Stockstack logistic solutions pvt ltd,
abdhi industrial park, Mumbai-Ahmedabad Highway,
Surat - 394317,
Gujarat,
Ph.