Ajio — Items not delivered cancelled without informing payment not received

Address:Kolkata

Ajio India is a pathetic online clothing site. Superdry Shirts and Tshirts prepaid and it’s been more than 20 days, items have not come. Their delivery partners are horrible, unprofessional and unreliable. Items are at times cancelled without information to the buyer. They have no right to cancel orders once prepaid, as per international consumer arbitrary law, without proper information to buyer, (reason for cancellation). On the site the size is mentioned available, when booked after a couple of days it mentions shipped and then suddenly it’s canceled. Completely unethical and illegal.

Payments lingering and never on time delaying the entire process of reverse payment method back to mode of payment.

Back end employees extremely non proactive and irresponsible. No Manager nor any Corporate head to take consumer feedback.

Horrible service. Call center staff just try to reassure you that items will be on its way, conniving and very unprofessional.

Ajio India online site should be banned, when they give a date to drop an item online, that should be followed and professionalism should be maintained.

Pathetic service. Horrible. Item canceled without information spoke to Ajio customer service they have no clue why it was delayed from back end.

As per consumer act, legal action should take place.
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    AJIO Address
    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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