Ajio — Missing product

On 7 th of march I received a msg from AJIO that I have received a parcel but I haven’t received any, I immediately contacted with the customer care and they said it was a technical glitch. The next day I received a parcel saying it contains 2 products inside it . The packaging was intact and on opening it I received only one product and the other was missing. I did not receive the Znx clothing floral wrap top. I immediately contacted with the customer care again and they said they will solve the matter with in 13 th march . I received a call and it was of no use, they said they need to close the matter so they have no fault from their side and cut the call. I again lodged a complaint and on 11 th march received the call and they said the same thing. I need either the product or my refund cause I have paid for it and only getting harassed repeatedly. I need this matter to get solved.