Ajio — Money deducted order not placed

Address:Plot 292, Mahatma School west gate, K. K. Nagar
Website:Ajio

Money is deducted from my account paid through gpay but the order was not confirmed for three products. Help me with the issue
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Hello, I ordered the gold coin but didn’t received the product 20th April 2022, Order summary shows delivery delayed Order #FN[protected]
I called many times on customer support or mailed Mutiple times but they gave me false commitment dates complaint # mutiple complaint no but I didn’t received any customer support call regarding my order today 17th of may 2022. I received this mail also on 6th may refund amount but till yet no refund received or not product . Please help regarding this

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    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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