[Resolved]  Ajio — Money got deducted from my account but order didn't get placed

I had placed my order through Letyshops. The amount got deducted from my bank account but the order didn't get placed. I even got a confirmation mail from Ajio that my payment was successful. I've been continuously trying to reach their customer service and talk to their executive but no one's picking up my call. The only mail I'm receiving from their side is that they'll contact me soon. But I want my refund so that I can place a new order again.
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Oct 30, 2020
Complaint marked as Resolved 
After submitting a complaint here I was sent a mail by Ajio almost after 2 days. I was told that I will get my refund within 2 days and they were best on their part. But due to the payment gateway I got my refund after 4-5 days (at least they did their part on time). Ajio is a great brand and I knew that they won't cheat their customers.
AJIO customer support has been notified about the posted complaint.
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I had placed my order through Letyshops. The amount got deducted from my bank account but the order didn't get placed. I didn't even got any confirmation mail from Ajio that my payment was successful. I want my refund so that I can place a new order again.

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