Ajio — My order

I had ordered 4 t-shirt from ajio.com but out of 4 only 2 were properly packed and there was bill inside. So I called at the customer care number and told them that my t-shirt was not properly folded as well as there was no bill. They took the t-shirt as term of return. But there was mistake at the calculation of Rs. 68 but they are just registering only my complains and not giving resolution. Please help he in this issue.