Ajio — MY WIFE Account Hacked

Address:

29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

My name is Shadab Ahmad Khan my wife ajio account haked by some frauduster
email id- [protected]@gmail.com
Mobile no. - [protected]
Incident took place on 11.05.2023
A person impersonated as the delivery person and asked for OTP to cancel the order, but scammed my wife and used it to access my wife account.
Went into the e-wallet and took out Rs.2000 and transferred the money into his account.
He still has access to my account. My wife contacted the Ajio customer care but they have not done anything. She have not got her account back.
The mobile no. of scamster is [protected]
Please look into the matter and help me get back my money.
I tried to made a complaint with National Cyber Crime Reporting Portal
but they want transition id which she dont have.
Thankyou.