Ajio — not honouring their return policies by not accepting the products

Address:Surat, Gujarat, 395001

I have been a regular customer at ajio.com website. Recently because of some issue they without any reasons blocked my account and now are not accepting return requests of their products. Now i am stuck with their products while they drag the resolution dates.
Half of the products are either used or defective or manufactured around 4 to 5 years ago.
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Ajio processed my refund of Rs.1805.15 with ID FL[protected] on 10/12/2019. More than one month has passed still I have not received my payment. I have completed many times to ajio but they just extended my complain again and again with different different complaint number but don't solve my problem.

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    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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