Ajio — not initiating refund

Address:	Faridabad, Haryana, 121007
Website:	ajio.com

My Contact Number is [protected]. I had purchased a Black Jacket Order No. FL88733234 and Return Id RT10558134 amounting to Rs. 1462.00.
For some reason I was not satisfied with the product so I shipped to AJIO warehouse and it reached there on 10/01/2019. My complaint ID: COM[protected]. They are not attending my problem, I have sent them 10 mails regarding this. They just keep on postponing and dont contact me at all.
Every second day they are sending me mails to keep waiting for further 48 hours.
I have returned them the product by paying a good amount and now they have my product and money as well and I have none of the above.
I demand a refund which I am obliged to receive.