Ajio — Not initiating the return and refund

Address:

No. 74/2, SS Plaza, 29th Main Road, Outer Ring Road, Btm Layout 1st Stage, Bangalore - 560068 (Near Reliance Retail Ltd)

I have ordered from ajio app 3 product all 3 worth the price I have placed for the return and the company i.e ajio mailed me the address to self ship the product by self I have done the same but the adress was wrongly given by them because of which tge product was not able to reach the warehouse it come back to me and by this time the return window got closed now I am call ajio 100 time for initiating return for the product they are not initiating it since then it's have been one month my 5000 rs is being stuck in this please take necessary action with them and I have done everything said by the executive to share the product picture and everything now also they are not even bothered