Ajio — Not refunding money

Dear Sir,

I have order in Ajio for four items on 10.3.21 night around 11.45 PM, the required amount Rs. 1585.26 (after coupon SNAP extra 35% off ) has been debited form my UPI account, but no order is showing on my Ajio account. I am sending proof of debited amount & order which placed. I continually contact with your customers care section but they are not giving any positive response, Even I have sent all supporting documents to your customers care mail as well as my Ajio account. I have been informed by my bank that the amount Rs. 1585.26, which was deducted from my account on 10.3.21 has been credited to your account on same day 10.3.21, Whose transaction ID is[protected]. It is a matter of shame that the matter is being deferred by you and my money is not being refunded.

I request you to return my money as soon as possible.

Praveen