Ajio — Not returning wrongly shipped item

Address:

INDIA

I have received a wrongly shipped product from AJIO. When i tried returning it they told me that this is not what they had shipped. They have blamed the customer that they had shipped the right product but the customer never received what he had ordered.

Product ID:FN[protected].

I had ordered a lehenga choli set jaipuri but i have received a green used jacket in place of that. The Package that i have received is not from AJIO and looks like someone from courier has tampered with it or has placed the order label on to a local packet and given to us. I have attached the photos below for consumption.

Also i live in a gated society and can have access to footage also when this package was delivered. It has been a constant harassment from Team AJIO wherein they have refused to listen to their consumer.

They value of this product is around 4300 but the amount of damage they have done in the return process is much larger.
Kindly assist.