Ajio — Order returned but no refund yet

I had returned two orders of ajio in which the pickup boy made a blunder and returned both the items in the same package and same return id and ajio has received both of them but they refunded me only the amount for one item and for the other they are keeping me wait since almost two months now and the issue is not resolved yet
Please look into the issue
My return id is RT30950857 whixh was returned back in the same pacakge as the previous return order id RT30988139