Ajio — Payment done but Order didn't get Confirmed

Website:www.ajio.com/selfcare

I had payed for an order which costed 974 rs...the order did not get confirmed even after the payment...when I called the customer service they said it will be refunded in 48 hours...right now they have sent back 300 rs which I believe is the refund?...cannot reach them now. At least please do refund the money fully.
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I paid Rs.1500 for superdry slippers but I did not get any confirmation. I tried calling the customer care but the line is busy. If the order is not confirmed, I want full refund.

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    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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