[Resolved] Ajio — Product not delivered and payment not refunded

Ramneek779

Aug 4, 2021

Address:	3rd Floor, Kavarana Building, Lokmanya Tilak Rd, Dhobi Talao, Lohar Chawl, Kalbadevi, Mumbai.
Website:	www.ajio.com

Order product on 30th June 2021 and they promised to deliver on 09 July but till now I haven't received the product.
I had sent a written complaint to [protected]@ajio.com and grievance.[protected]@ajio.com . They responded to my email that the product is returned back to the warehouse so for this case they have to refund my payment amount.

They said before 3rd August I will get my money back and today is the 4th August no email or response from them.

Order ID : FL[protected]
Ajio complaint id : COM[protected]

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Aug 21, 2021

Complaint marked as Resolved

I kept on sending them emails and tagging them on Twitter and they were not replying so I decided to comment on every post they make on social media about what happened to me. Even though they did not reply to my emails or any other query. One day I got a message stating a refund amount is initiated. To get the money back you have to keep on sending them emails and raise a consumer complaint.

AJIO customer support has been notified about the posted complaint.