Ajio — Product Not Delivered, not cancelled, no refund given

I have placed an order on 17 March 2022,
Order No: #FL[protected]
Mobile no: [protected]
Company can contact me at [protected]

In that order, 2 items were not delivered till now.
AVAASA MIX N MATCH * 2 Units

it's been more than a month, and items are not delivered, nor i am able to cancel the order as it's showing processing.
I have called AJIO customer care 10+ items, but no resolution given.
If i don't get a refund i will proceed with a complaint to consumer court and sue the company with penalty charges for the harassment they caused.